Audi Plano

The sales person was helpful. The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me rep The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me repeatedly telling him I didn’t want it. I get that they must try but after many times being told no it’s time to accept the answer and move on. More

Very professional with great prices and a wide selection. Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in a lease. More

I purchased my A5 cabriolet a year ago and have had the most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m hav most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m having questions about and he can walk me through it. He has spent so much time helping me and I am so thankful for his patience, knowledge and kindness. I just found out that he left Audi several months ago but still he has continued to help me. Gino is the most outstanding sales person I’ve ever experienced, I just wish Audi would bring him back as a sales manager so that I could see him in person when I visit the dealership. Thanks so much, Gino! More

I used to love Audi Plano. I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick at Audi Plano in April 2023. 4 months later and with the odometer at 67k miles, I had to put $4500 worth of work into the vehicle. Motor mounts, water pump, wheel hub replacement (which are maintenance issues that come after prolonged use of vehicles). I am already in the car so I had no choice but to fix the issues. I’d also like to think I’m a reasonable person, as a shop owner myself, but that’s NOT how to conduct business. To sell cars to customers with ongoing issues and not offering to work with them/take care of them after such little time after purchase is just slimy. This is how and why dealerships get bad reps. More

My husband and I had a hard time looking for cars, we got in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. More

Ricky and Marcio took great care of me, I’m loving my new Q8 🔥 Thanks guys ! Q8 🔥 Thanks guys ! More

I've worked with Reggie and he was so helpful and professional. He went above and beyond basic service, he actually drove my car to me and had to Uber back to Audi. professional. He went above and beyond basic service, he actually drove my car to me and had to Uber back to Audi. More

James was very helpful and made my whole experience easy! Definitely recommend him to everyone! Definitely recommend him to everyone! More

Ty is one of the nicest, down to earth, and patient sales persons I have ever had! Marcio and him made the buying process easy and fast for my daughter and I! I am excited to be apart of the Audi family, and persons I have ever had! Marcio and him made the buying process easy and fast for my daughter and I! I am excited to be apart of the Audi family, and I am looking forward to buying from Ty and Marcio in the future! More