Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,979 reviews
I was unable to find Michael McGee who is the valet person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a person.He made my day.I took my car for the state inspection.I dropped it off and went back to work.I was given a ride by Audi!!How nice.I received a call that my car didn't pass.Guess what was wrong?The license plate bulb wasn't working!When Michael McGee was asked to bring my car I mentioned to him what was wrong with it.He didn't say anything to me and went ask one of the service advisors if he could fix it for me.He came to me and asked me to purchase it.I did and everything was taken care of me.He was amazing.He was running around,trying to help other customers.Greeting them and opening their doors.What a great young man!!!May God bless you!Keep your energy and your reat kindness. More
Everyone was terrific during the whole process. Rich went above and beyond during the entire process to make sure we were satisfied customers. Thank you to Bruce for making everything during the financ went above and beyond during the entire process to make sure we were satisfied customers. Thank you to Bruce for making everything during the finance process go smoothly and Jeff the Manager for listening and going to bat for us during negotiating. Thank you to the Boardwalk dealership for making my experience a good one. Allison Glowach More
Richard was very helpful and his service was phenomenal. During the test drive, he answered many of my questions and gave me a better understanding of Audi brand. He went the extra mile by trying to help m During the test drive, he answered many of my questions and gave me a better understanding of Audi brand. He went the extra mile by trying to help me with the car and system after the purchase. More
I brought my car in on February 8th. My service advisor was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for servic was David Adame. He was kind, professional and expedited my concerns. He had a loaner car waiting for me. I will always return to David for service. More
My advisor, David Adame is always friendly, prepared, and communicative. My car's always taken care of in the timeframe quoted. Always a great experience. communicative. My car's always taken care of in the timeframe quoted. Always a great experience. More
I visited your dealership by myself which always makes me a little nervous. I just wanted to take a look at a car I found on your website. Chris Garcia and Jose Herrera made me feel completely comfortabl a little nervous. I just wanted to take a look at a car I found on your website. Chris Garcia and Jose Herrera made me feel completely comfortable and at ease. I never once felt pressured or taken advantage of like I often times do from car salesmen. They were extemely personable and didn't make me feel like I was a commission incintive. I also enjoyed their sense of humor and sensitivity to my situation. I will highly recommend Boardwalk Audi to anyone who is looking to purchase a vehicle. Thank you for a wonderfully positive experience. More
David was great! Communicated well and went above and beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was beyond to assure my first service experience with Audi was outstanding! He followed up and kept me informed on the progress of my vehicle and it was ready on the time he projected. More
Ricky was very helpful and friendly. I went to the dealer looking at a certain car they had on the lot. As a salesperson myself, I appreciated that Ricky provided excellent customer service was very friendly looking at a certain car they had on the lot. As a salesperson myself, I appreciated that Ricky provided excellent customer service was very friendly during the entire process. I never felt intimidated or pressured. He listened and answered all the questions that I had. He followed up consistently, since I was waiting on my other car to get repaired and my timeline to purchase this car changed hourly. I looked at similar cars to the one I purchased at Boardwalk and felt that the car was maintained and properly clean better than any other dealer. I would highly recommend Ricky to friends and family and the dealership overall as a whole More
this is easy, I sent an email to the Audi dealership in Euless, where I used to take my TT for service, trying to test drive a S5 similar to the one I purchased with you and got a whole bunch of automated Euless, where I used to take my TT for service, trying to test drive a S5 similar to the one I purchased with you and got a whole bunch of automated emails and none of them adressed my request to test drive vehicle. I sent one email to you and in a matter of minutes I was contacted by Richard and management making sure I have an appointment to do so. Then Richard did a great job explaining me the car and even encourage me to go test a BMW (which I told him I'd do) by giving me directions to the closest BMW dealership. Upon my return the sales process went smooth, also good experience closing w finance, dont recall his name, never felt pressured, pushed to close etc that for me is very important. I went out w idea to test drive a vehicle, that was my first day out there checking potential cars...and came back driving it.. regards More
I walked into this dealer ship on Saturday Evening - March-3rd 2012 , and Walked out with the an 2012 Audi A4 premium plus that evening . I got a great deal and good finance. Every thing was very smooth March-3rd 2012 , and Walked out with the an 2012 Audi A4 premium plus that evening . I got a great deal and good finance. Every thing was very smooth . Worked with Jhose who actually sold me the car. And Chris gave me all the info I needed to drive this car out off the show room . Thanks Guys. More