
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service and quick transaction. End of the month and the price was right. We purchased a 2009 Infiniti. Ty was very receptive to our specific needs and was not pushy at all. We will certainly buy the price was right. We purchased a 2009 Infiniti. Ty was very receptive to our specific needs and was not pushy at all. We will certainly buy here again. This is our 2nd car bought at Boardwalk. More
We (my boyfriend and I) were in the market for 2005 Toyota 4Runner. We are from Oklahoma City and had pretty much exhausted our resources trying to find a 4Runner near home. The 4Runner we ended up buy Toyota 4Runner. We are from Oklahoma City and had pretty much exhausted our resources trying to find a 4Runner near home. The 4Runner we ended up buying was the first one we saw when looking online at vehicles in Texas. Before ever calling this dealership, we saw pictures of the vehicle online and could tell it was in really great condition. They put of TONS of pictures on their website. This definitely helped us since we were so far away and could not easily go look at the vehicle. I called the dealership to check and see if the 4Runner was still available and ended up talking to Ricky Reed. We could not have asked for a better salesman. I told him what we were interested in and he was quick and efficient at getting us the information we asked for. He was even honest and up front with us about a small amount of damage that was on the front bumper and back quarter panel of the 4Runner. Instead of trying to be like most car salesmen are, he took the risk of telling us there was some damage on it and even sent us pictures of it! Well over the course of a day, we went back and forth about price and such and ended up getting our 4Runner at a great price AND they fixed the damage for us! When we did finally make it to Texas to buy the vehicle, it was in the condition Ricky had told us. The interior was pristine, the body work was fixed and looked very nice, and the car drove great! When we got back home to Oklahoma, we had our mechanic friend check out 4Runner's engine and he even told us we made a great decision in buying this vehicle. We both really appreciated Ricky's honesty and the fact that he did not try to beat around the bush and lie about the damage. That meant so much to me and my boyfriend. We did not have a lot of interaction with the other staff at Boardwalk Audi, but any contact we made with the guys up there was very pleasant. They were all very friendly and helpful. I would definitely recommend this dealership to anyone who is in the market for a new Audi or a nice used car! Be sure to ask for Ricky though! Good job, Ricky! :) More
I was really amazed at the value I recieved on a used vehicle from Boardwalk Audi. Not only were the prices much lower than what I'd been experiencing on Craigslist, but the cars were in MUCH better cond vehicle from Boardwalk Audi. Not only were the prices much lower than what I'd been experiencing on Craigslist, but the cars were in MUCH better condition. I was very surprised. It's a bit counter intuitive coming from a luxury dealership. I got an EXTEMELY good value on my Toyota 4Runner (about $4-5k below book) and was floored by the first rate service given to me by the team at Boardwalk. No one else has ever taken such care with finishing touches. My vehicle was presented to me (fully detailed) in what looks like the holodeck from Star Trek with... a FULL tank of gas! Not even Toyota ever did that for me when I purchased a new vehicle. Hats off to Alex Bieniek and the team at Boardwalk Audi for being committed to treating people with such class and extra care. Cheers! Ignacio Lopez More
When I went into the dealership, I didn't know if I wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I co wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I couldn't decide if i liked the white model or the black beauty. Again, Ricky couldn't have been more patient and went back and forth with me looking at both. I was still deciding when we left the dealership, and saw the gray S5...I looked at the price tag and immediately walked away. I did tell my husband though, who went in to drive the S5 the next day. He was so pumped, he convinced me to drive it. Again, Ricky was patient, probably knowing this was a futile test drive based on my price reaction the day before. When Ricky was telling and showing me all the additional bells and whistles about the car, I knew I was hooked. When we came in Saturday to buy the car, Ricky had it all ready to go and perfectly glistening. He had the car cleaned and it looked even more awesome than before. Ricky took many random calls from my husband and I to respond to questions, and was always professional and friendly. Before we left with our new "baby", Ricky took the time to show us the details of the dash and how to use everything. He was happy to take whatever time we needed to feel comfortable in our new awesome car. When Ricky took us in to meet Bruce to finish the details of the purchase, Bruce was also very friendly and professional. This part of the deal is the tedious part, but Bruce made it quick, informative, and painless. What a nice surprise! Both of these gentlemen are a tribute to the quality of service that a stand-out Audi dealership would want. They treated both of us with respect, and we appreciated that. More
Craig Entis was waiting for us at the Reception Desk when we arrived for our appointment. As a salesman myself, I was immediately impressed by his professionalism and knowledge of the Audi line. Within a v we arrived for our appointment. As a salesman myself, I was immediately impressed by his professionalism and knowledge of the Audi line. Within a very short time he had determined our priorities in a new car and directed us to the A4. Every person we had contact with at the dealership reinforced the outstanding impression which Craig had made. The overall buying experience was easy, very pleasant and inspired confidence. More
I purchased two vehicles from Boardwalk Audi, Q5 and A5 Cabriolet from Greg Pomeroy. The entire experience at Boardwalk was great, from new car sales managers Jose Herrera and Jeff Hummel to finance manag Cabriolet from Greg Pomeroy. The entire experience at Boardwalk was great, from new car sales managers Jose Herrera and Jeff Hummel to finance manager Bruce Blais, they made the purchase process easy and enjoyable. Now we're looking forward to working with our service advisor David Adame, I made my first service appointment for few minor follow ups and David respond promptly. We'll recommend Boardwalk Audi highly to our family and friends. More
Easy process from intro to test drive to sale process. Very pleased. I will come back to Boardwalk Audi for my next car purchase. Thanks! Very pleased. I will come back to Boardwalk Audi for my next car purchase. Thanks! More
I live in South Texas and was looking to buy an A6 for my wife. We looked locally at Cavender Audi in San Antonio as well as around the state in Houston, Austin, and Dallas. From the moment we contacted Bo wife. We looked locally at Cavender Audi in San Antonio as well as around the state in Houston, Austin, and Dallas. From the moment we contacted Boardwalk Audi they treated me like I was their only customer. Jeff Hummel worked with me on every aspect of the sale to meet my needs. He even went as far to offer to have the car delivered to me over 300 miles away and take my trade-in back with him. Debbie McNeilly took all the time needed answering questions about every last detail on our new A6. I would not hesitate to buy again from the fine folks at Boardwalk Audi. Our entire experience with them is one I will remember each and every time I buy a new or used car. Other dealerships will have very lofty expectations to live up to. More
It's rare to look forward to bringing your car in for service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear expl service. That's what it's like when I take my car in to Boardwalk. They take just as good of my car as I do, and that's saying a lot.I get clear explanations of what's needed, get a great loan car if it is required and get my car back when promised, freshly washed and vacuumed. The work is always done right. David Adame, does his job well and should be commended. I love my Audi S5 and because of the service dept., I may be doing business with the sales dept.in the future. More
The service was superior. Friendly and very knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. knowledgeable. Speedy in and out when car was brought in and picked up. Was greeted everytime by a friendly face. More