Audi Plano

My wife & I were in the market for a CUV. We had narrowed the choices down to a BMW X3 and Audi Q5. My wife really wanted to stay with the Audi brand, so for the past few weeks I'd been looking on- narrowed the choices down to a BMW X3 and Audi Q5. My wife really wanted to stay with the Audi brand, so for the past few weeks I'd been looking on-line at the local dealer's Q5 inventory (which by the way is quite limited as the Q5 is very popular). A couple of weeks ago I spotted a silver Q5 at Audi Dallas, so that set things into motion. We new that we wanted to work with Corstiaan in some capacity as we had previous purchased 5 news Audis from him - each experience was a delight. Corstiaan is the General Manager of the dealership, so I didn't know if still "got down in the dirt" with respect to making individual car deals. On 3/9 I sent an internet inquiry about a couple of Q5s that showed up on Boardwalk's website, but didn't contain specifics (colors / options ) about the vehicles as they were in the port, awaiting shipment to the dealership. Anthony responded to the on-line inquiry and I stopped by the afternoon of 3/9. Amazingly, when we looked at the inbound Q5s, one was equipped just about how I would have ordered it from the factory. The only "nice to have" that it was missing was the B&O stereo upgrade (but the standard system is great). It even had the trailer hitch that I need. Having this specific vehicle was a 1000-to-1 longshot, but sometimes things just work out. I should have bought a lottery ticket that evening. We had a couple of trades I thought that would be a good fit for Boardwalk's used car department (a 2006 A6 and a 2008 TT). I had a number in mind for both my trades and the Q5, and after about 3 minutes Corstiaan, Anthony and I were all on the same page and agreed to a deal. Anthony called to inform me that the Q5 arrived on 3/13. He was kind enough to take some photos of it on the transporter and let me see it before it went thru PDI. The only change needed was a swap of the front grille license plate filler, and this was done prior to delivery. The afternoon of 3/13 my wife and I arrived at the dealership for delivery. The car was flawlessly prepared and presented. Anthony gave us very through demonstration of the features and verified with us that everything was perfect. We then went to F&I where we went thru the paperwork with Bruce. Bruce is a great guy, who even shares my enthusiasm for motorcycles. After about 15 minutes we completed the necessary paperwork and were off to enjoy our Q5. We then said our goodbyes to Anthony and Corstiaan. My wife drove the Q5 off of the lot and it has been all she has talked about this week! I can't say enough good things about Boardwalk Audi. I have purchased cars from some excellent local dealerships (Park Place Lexus / Classic BMW / Plano Mercedes), but my experience with Boardwalk Audi surpassed those excellent experiences. More

Patrick Sowers and the entire Boardwalk team were excellent. Dealership was in outstanding condition and the entire staff was pleasant and easy to deal with. Appointment attainment was a breeze. W excellent. Dealership was in outstanding condition and the entire staff was pleasant and easy to deal with. Appointment attainment was a breeze. Would highly recommend! More

quick and painless. Told dealership what we wanted, got in a test drive, and worked out the financials in a few hours. Had slight struggle with trade-in value but everything was worked out in the end. in a test drive, and worked out the financials in a few hours. Had slight struggle with trade-in value but everything was worked out in the end. More

Buying my car with Boardwalk was a great experience. I will be back to see Ricky again for my next Audi! Love my new car! will be back to see Ricky again for my next Audi! Love my new car! More

I have purchased many new cars in my life and this experience was the best I have ever had. Greg Pomeroy was great to deal with and before I purchased my A7, he quickly responded to every question and experience was the best I have ever had. Greg Pomeroy was great to deal with and before I purchased my A7, he quickly responded to every question and email that I had. On the day that I picked up my car,I did not have to wait to see the finance manager like I have for every other car I have purchased. I was in and out in less than 10 minutes. Great staff, quality products and great service, what else could you need. Thank you More

I received excellent customer service from Philip Asiedu. He was very a curtious,no pressure salesman. He helped me purchase the car of my dreams at an acceptable price. He went out of his way to make sure I He was very a curtious,no pressure salesman. He helped me purchase the car of my dreams at an acceptable price. He went out of his way to make sure I had my questions answered. I had a very pleasant experience in purchasing my Lexus RX 350 from this Audi dealership. Thanks! More

Great service and quick transaction. End of the month and the price was right. We purchased a 2009 Infiniti. Ty was very receptive to our specific needs and was not pushy at all. We will certainly buy the price was right. We purchased a 2009 Infiniti. Ty was very receptive to our specific needs and was not pushy at all. We will certainly buy here again. This is our 2nd car bought at Boardwalk. More

We (my boyfriend and I) were in the market for 2005 Toyota 4Runner. We are from Oklahoma City and had pretty much exhausted our resources trying to find a 4Runner near home. The 4Runner we ended up buy Toyota 4Runner. We are from Oklahoma City and had pretty much exhausted our resources trying to find a 4Runner near home. The 4Runner we ended up buying was the first one we saw when looking online at vehicles in Texas. Before ever calling this dealership, we saw pictures of the vehicle online and could tell it was in really great condition. They put of TONS of pictures on their website. This definitely helped us since we were so far away and could not easily go look at the vehicle. I called the dealership to check and see if the 4Runner was still available and ended up talking to Ricky Reed. We could not have asked for a better salesman. I told him what we were interested in and he was quick and efficient at getting us the information we asked for. He was even honest and up front with us about a small amount of damage that was on the front bumper and back quarter panel of the 4Runner. Instead of trying to be like most car salesmen are, he took the risk of telling us there was some damage on it and even sent us pictures of it! Well over the course of a day, we went back and forth about price and such and ended up getting our 4Runner at a great price AND they fixed the damage for us! When we did finally make it to Texas to buy the vehicle, it was in the condition Ricky had told us. The interior was pristine, the body work was fixed and looked very nice, and the car drove great! When we got back home to Oklahoma, we had our mechanic friend check out 4Runner's engine and he even told us we made a great decision in buying this vehicle. We both really appreciated Ricky's honesty and the fact that he did not try to beat around the bush and lie about the damage. That meant so much to me and my boyfriend. We did not have a lot of interaction with the other staff at Boardwalk Audi, but any contact we made with the guys up there was very pleasant. They were all very friendly and helpful. I would definitely recommend this dealership to anyone who is in the market for a new Audi or a nice used car! Be sure to ask for Ricky though! Good job, Ricky! :) More

I was really amazed at the value I recieved on a used vehicle from Boardwalk Audi. Not only were the prices much lower than what I'd been experiencing on Craigslist, but the cars were in MUCH better cond vehicle from Boardwalk Audi. Not only were the prices much lower than what I'd been experiencing on Craigslist, but the cars were in MUCH better condition. I was very surprised. It's a bit counter intuitive coming from a luxury dealership. I got an EXTEMELY good value on my Toyota 4Runner (about $4-5k below book) and was floored by the first rate service given to me by the team at Boardwalk. No one else has ever taken such care with finishing touches. My vehicle was presented to me (fully detailed) in what looks like the holodeck from Star Trek with... a FULL tank of gas! Not even Toyota ever did that for me when I purchased a new vehicle. Hats off to Alex Bieniek and the team at Boardwalk Audi for being committed to treating people with such class and extra care. Cheers! Ignacio Lopez More

When I went into the dealership, I didn't know if I wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I co wanted a convertible or a SUV. That didn't trouble Ricky at all and he happily showed my husband and I both options. Once I drove the A5, then I couldn't decide if i liked the white model or the black beauty. Again, Ricky couldn't have been more patient and went back and forth with me looking at both. I was still deciding when we left the dealership, and saw the gray S5...I looked at the price tag and immediately walked away. I did tell my husband though, who went in to drive the S5 the next day. He was so pumped, he convinced me to drive it. Again, Ricky was patient, probably knowing this was a futile test drive based on my price reaction the day before. When Ricky was telling and showing me all the additional bells and whistles about the car, I knew I was hooked. When we came in Saturday to buy the car, Ricky had it all ready to go and perfectly glistening. He had the car cleaned and it looked even more awesome than before. Ricky took many random calls from my husband and I to respond to questions, and was always professional and friendly. Before we left with our new "baby", Ricky took the time to show us the details of the dash and how to use everything. He was happy to take whatever time we needed to feel comfortable in our new awesome car. When Ricky took us in to meet Bruce to finish the details of the purchase, Bruce was also very friendly and professional. This part of the deal is the tedious part, but Bruce made it quick, informative, and painless. What a nice surprise! Both of these gentlemen are a tribute to the quality of service that a stand-out Audi dealership would want. They treated both of us with respect, and we appreciated that. More