Audi Plano

I'm in the car business myself, so when my wife told me the car she wanted, I set out on a Nationwide hunt to find one at a dealer's auction. 60 days of searching and dreading buying sight unseen, shippin the car she wanted, I set out on a Nationwide hunt to find one at a dealer's auction. 60 days of searching and dreading buying sight unseen, shipping etc... Then I stumbled on the exact car she wanted at Boardwalk Audi. Through a friend in the business, I made a few calls and despite the fierce negotiations, I managed to walk away with the car. All said it was a 15 minute process. Even the finance guy had personality. Ricky was a pleasure to work with. He truly understands my mantra of "Happy wife, Happy Life." I'm a fan of Boardwalk. Thanks guys! Mike P More

The pick-up and drop off is fast and efficient. I also like the online appointment scheduling. I truly appreciate the availability of a loaner vehicle - the convenience is unmatched! Robert, my service a like the online appointment scheduling. I truly appreciate the availability of a loaner vehicle - the convenience is unmatched! Robert, my service advisor, was conscientious and very respectful of my time - but very willing to answer a few extra questions I had. More

Ricky did a very good job locating a car that met the specifications that I was in the market for. He was very patient and punctual about following up with me and keeping me apprised of the situation. specifications that I was in the market for. He was very patient and punctual about following up with me and keeping me apprised of the situation. He is a true asset to his company. I was very pleased with the whole experience. Greg did a very good job explaining the different programs Audi offered to meet my needs, and the rest of the staff were fair in negotiating a deal that met both of our desires. I would definitely recommend working with Ricky Reed and Greg Lippa. Joel More

I purchased a 2012 A5 (first time customer) and scheduled for the windows to be tinted later that week. Drop off and pick up was easy. Checkout on the other hand needs a little work. The service representati for the windows to be tinted later that week. Drop off and pick up was easy. Checkout on the other hand needs a little work. The service representative had left work early and had neglected to prepare the paperwork in order for me to check out. Cashier was scrambling and going down in a hurry. Debbie, whom is WONDERFUL, came to the rescue, handled the situation, and got me on my way. From what was beginning to become my first "bad" experience with Boardwalk, quickly became a "customer for life" experience. From the test drive to signing the papers, Debbie was AWESOME! I had neglected to clear the CDs out of my trade in-Lexus IS250, and she gladly made sure I got them back in a timely manner. (the next day) I will work with Debbie again as she has found loyal customers with my family. Debbie is easy to work with, very personable, and gets an A+++++++++++++++++++++++ More

At Boardwalk Audi the experience is always exceptional. I am always greeted immediately and recieve one on one attention. David Adame is so great to work with. He is very friendly and always helpful. He m am always greeted immediately and recieve one on one attention. David Adame is so great to work with. He is very friendly and always helpful. He makes sure everything is handled and taken care of accordingly. I enjoy having him be my point of contact for any service needs. More

Anthony did a great work with me leasing my 2010 A4 Audi.Was very inform about the A4 that i was interested. Also my test drive was very enjoy full and Anthony was able to explain all the different way Audi.Was very inform about the A4 that i was interested. Also my test drive was very enjoy full and Anthony was able to explain all the different way the car work and how to use it. More

Craig earnestly worked to find the car I needed. For me, the key was affordability. I had already visited another Audi dealer and left without thinking that I would not be able to afford an Audi that met m the key was affordability. I had already visited another Audi dealer and left without thinking that I would not be able to afford an Audi that met my needs. Craig went the extra mile to find a car with a substantial discount, overlooking the less important preferences that I had indicated earlier. I'm really pleased with the outcome and would recommend Craig and Boardwalk Audi to any of my friends and contacts. More

I Brought my Audi A8L in for tire pressure sensor malfunction. David Adame was my service manager. He was very professional and knowledgeable. He was able to fix the problem and returned my car as pr malfunction. David Adame was my service manager. He was very professional and knowledgeable. He was able to fix the problem and returned my car as promised. I have read some bad reviews about this dealership. My experience was excellent! Just look for David Adame! More

David Adame was great and exceeded beyond my expectations. Keep up the great customer serivce which makes a wonderful experience everytime I show up for any reason. I'm very well taken ca expectations. Keep up the great customer serivce which makes a wonderful experience everytime I show up for any reason. I'm very well taken care of by everyone at Audi, Boardwalk PLANO! :) Thank you Shelby Forbes More

I had a great experience once again. I called Richard regarding my plate cover for my new Audi A6 and he immediately connected me with Sean. Within 20 minutes of my call I was meeting with Sean to get m regarding my plate cover for my new Audi A6 and he immediately connected me with Sean. Within 20 minutes of my call I was meeting with Sean to get my new cover and plates installed. I was in and out within 15 minutes. They did exactly as they said they would. I am looking forward to working with Sean again! More