Audi Plano

The overall e Experience was great. The employee who help us are very friendly. I satisfied with the work. Hope we expect same satifaction and service continue In future .Thank you us are very friendly. I satisfied with the work. Hope we expect same satifaction and service continue In future .Thank you More

This is the first time I had to take my car in for service other than my scheduled maintenance so I wasn't all that thrilled. Had to replace a tire and get an alignment due to the horrible weather we service other than my scheduled maintenance so I wasn't all that thrilled. Had to replace a tire and get an alignment due to the horrible weather we had this morning. Was glad to see Alex Feller again in the service station as he always took great care of me and my car. He introduced me to Jason (service new guy) and he was wonderful. Gave me my fav loaner (Q5) and was off to work. Just picked up my car and all is well. Thanks again Boardwalk Audi for making my unfortunate experience better. Now if you all could control this weather so I can take the top down on my cab ....that will earn you some major points! More

I have purchased many vehicles over time and I have to say my experience at Boardwalk was simple, low pressure and I feel like I got a fair deal. My sales Rep Ty Estes did an excellent job trying to get m say my experience at Boardwalk was simple, low pressure and I feel like I got a fair deal. My sales Rep Ty Estes did an excellent job trying to get me what I wanted, he stayed in contact with me over the few days and was not pushy at all. He went above and beyond and delivered my car to me in Fort Worth on Sunday morning of a holiday weekend. This allowed my family to have time on Monday and not have to drive to Plano when I my wife got back in town, instead we stayed home all day with the family and relaxed. So, I appreciate the efforts that Ty took upon himself to satisfy his client. Thank you again. Mark S. Cohen More

I worked with Corey Small and he was very helpful throughout the entire sales process. He knew the product, functionality and was miles ahead of other dealer groups. Corey even helped me clear out my throughout the entire sales process. He knew the product, functionality and was miles ahead of other dealer groups. Corey even helped me clear out my trade in vehicle and transfer everything to the A4. Will definitely recommend him and this dealership. Huy Pham More

This is our second new car Audi purchase from Alex. In both cases he was very professional and our overall experience with the transactions were low pressured. Greg too was very cordial and low pressured both cases he was very professional and our overall experience with the transactions were low pressured. Greg too was very cordial and low pressured when offering the extra incentives/warranties at the end of the sales. More

I got an A4 today. Awesome dealership. Craig was really nice and straight forward to sell according to my needs. Excellent customer service! In my opinion, the best dealership I have ever been. Their servi nice and straight forward to sell according to my needs. Excellent customer service! In my opinion, the best dealership I have ever been. Their service pack is incredible and free washes are even better! More

I brought my car in several times in recent months. David, His Technicians and Edna in Loan Cars have taken such great care of me every time. I am so glad to have bought my cars from Boardwalk and will David, His Technicians and Edna in Loan Cars have taken such great care of me every time. I am so glad to have bought my cars from Boardwalk and will purchase all future vehicles from Philip. David really goes out of his way to make sure I have the best experience possible. His friendly and personal touch really makes me feel at home every time. Thank you Boardwalk for puting together such an awesome Service Department! Chris H. More

Boardwalk Audi is the Best Dealership I have ever been to. Not only were they friendly, but they were helpful in explaining what my issues were in my Audi A4; They made sure they took the time for me to b to. Not only were they friendly, but they were helpful in explaining what my issues were in my Audi A4; They made sure they took the time for me to be comfortable and informed the whole way through my service process. I have already refered this dealership to several friends and will continue to do so!! I also want to give an additional BIG THANKS to Robert Manning who I felt was on my side as a customer... very different from what my perception and experiences have been with other dealerships and service advisors. Thanks Boardwalk Audi... My next purchase will be from you! thanks! Kelley Ogletree More

I brought my car in for 65,000 mile service and Robert was proactive in checking my vehicle history to find that I didn't appear to have the 55,000 service done, so he had that more extensive service done was proactive in checking my vehicle history to find that I didn't appear to have the 55,000 service done, so he had that more extensive service done to the vehicle. As it turned out the 55,000 service HAD been done at a different dealership, but not recorded properly by them. but I appreciated that he has looked into that. And he told me to come back and take care of the 65,000 servie at a later time before the warranty expired. The only reason "quality or work" was a 4 instead of a 5 is that I had te return to the dealership the next day as a new "Check engine" light started coming on the next day, leading me to think that either perhaps something was "knocked loose" when the mechanics were under the car for the checkup, or that it was not checked thoroughly after. I brought the car back in and the problem was dealt with. Robert made sure to drive the car several miles to be sure that the problem was not still occuring. More

Thank you Boardwalk Audi! We just purchased our second Audi from Boardwalk and the experience was great again. The customer service, friendliness, and overall experience is world class. What really stan Audi from Boardwalk and the experience was great again. The customer service, friendliness, and overall experience is world class. What really stands out is the attention to detail and the willingness to truly understand their customers needs is what sets Boardwalk Audi apart. Alex was honest, upfront, and patient. We look forward to the outstanding service we'll receive from the service department as always. I will be a customer for years to come. Thanks again Boardwalk Audi! More