Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,987 reviews
My fantastic experience at boardwalk Audi was in large part due to Ken Ambrose, Jose Herrera, and especially Corey Small. Their professionalism, friendliness, and thoroughness was most appreciated. I'll part due to Ken Ambrose, Jose Herrera, and especially Corey Small. Their professionalism, friendliness, and thoroughness was most appreciated. I'll be back! More
Mr. Reed has been very helpful with the purchase of my A5 and has continue to extend great customer service beyond my purchase by insuring I am taken care of when I have to take my vehicle to the service dep and has continue to extend great customer service beyond my purchase by insuring I am taken care of when I have to take my vehicle to the service department; and promptly responding to all inquiries I have had in reference to my vehicle. More
Very pleasant experience. No real "Hard Sales". (Having said that, we had already identified a vehicle to test drive with a view to potential purchase). Would definitely recommend. T Sales". (Having said that, we had already identified a vehicle to test drive with a view to potential purchase). Would definitely recommend. Thank you More
I have owned many cars including Mercedes and the Audi experience is one of a kind. I remain a loyal Audi customer die to the first class service department. I continue to be impressed about the outstandi experience is one of a kind. I remain a loyal Audi customer die to the first class service department. I continue to be impressed about the outstanding service I receive from them every time I take my car in. The dealership is spotless, they greet you immediately, have a loaner car in 5 minutes and you are out of there. It is just perfect!!! The loaner car lady (EDNA?) is also terrific. More
As a returning Audi customer, we got off to a rough start with respect to expectations and deliverables and I felt that my recent purchase started off less than favorable, however, the experienced team at Bo with respect to expectations and deliverables and I felt that my recent purchase started off less than favorable, however, the experienced team at Boardwalk were quick to turn things around and rectify prior mis-representations made. Overall, I would recommend this dealership and this team in all aspects. Jose Herrera and Greg Lippa were exceptional. More
David and all of Boardwalk Audi are by far the best and most friendly, professional and "can do" attitude I have ever had pleasure of working with. From top to bottom, Boardwalk Audi is awesome and will k most friendly, professional and "can do" attitude I have ever had pleasure of working with. From top to bottom, Boardwalk Audi is awesome and will keep me as a customer. More
I have really enjoyed the experience of owning my Audi Q5 and the dealership has been great since the sales experience to the regular scheduled maitenance. and the dealership has been great since the sales experience to the regular scheduled maitenance. More
By far, David Adame and his team always make it such a great experience whenever I need to bring my car in for service. David and his team make it a pleasant experience that I look forward to visiting wit great experience whenever I need to bring my car in for service. David and his team make it a pleasant experience that I look forward to visiting with them. David, thank you for always providing a great customer experience! More
From the moment I arrived, I experienced excellence in service. Greeted with a friendly smile, professionalism, and knowledge that "everything was going to be fine" in the midst of stressful car trouble service. Greeted with a friendly smile, professionalism, and knowledge that "everything was going to be fine" in the midst of stressful car trouble and concern. Within 10 minutes, I had my car prepared to be taken back for service, a comforting feeling about what was to be done on and for the car, as well as a loaner vehicle I was driving away in that was comfortable, clean, and fun to experience. Robert kept me up to date on the necessary actions of my car and his knowledge and expertise as well as again, excellence in customer service, made me want to bring my car to this dealership for every minor and major need. Not only will Audi Boardwalk, and hopefully Robert Manning, continue to be my service center, but I look forward to bringing my husband back as we pursue another vehicle for our family. More
I was lucky enough to meet Ricky my first trip to the dealership and instantly developed a rapport with him. He was courteous, professional, and gave me a sense that I could trust him. The whole experi dealership and instantly developed a rapport with him. He was courteous, professional, and gave me a sense that I could trust him. The whole experience from start to finish was as painless as possible and I would recomend Boardwalk Audi to anyone interested in purchasing an Audi. I checked the price I got with other dealerships and none of them wanted to even touch it. It's a professional organization focused on the customer. More