Audi Plano

This dealership is great. The quality and professionalism of Chris and everyone I came in contact with was fantatstic. Chris Garcia was phenominal to work with, he follows up with you, and never tried to do of Chris and everyone I came in contact with was fantatstic. Chris Garcia was phenominal to work with, he follows up with you, and never tried to do a "hard sell" with me. He continues to check in after the sale to make sure everything is going fine. I will continue to purchase vehicles from this dealership, and highly recommend doing business with Chris. I appreciate the atmosphere and everything they do for their customers! More

Great dealership experience from Order to delivery and Financing was quick process. Craig did a great job of showing the features of the car as well before I drove off. Financing was quick process. Craig did a great job of showing the features of the car as well before I drove off. More

Give that man a raise! Robert was on top of it from the moment I pulled into the service garage, he did so many things I should have made a list. He changed my rental up to a q7 to suit my needs, did a sol moment I pulled into the service garage, he did so many things I should have made a list. He changed my rental up to a q7 to suit my needs, did a solid job inspecting the car and locating the fault, he continously followed up by calling me and updating me on the status of the car which was very helpful as I was in meetings and at one point on a plane in route to florida. He even offered to drop the car off at my house, nearly two hours away on lake texoma in oklahoma, (unheard-of!). I was pleased to find my car hand delivered to my house by an audi service agent. Had I known he was serious about the delivery, I would have taken him up on his offer to swap cars when the car initially began having problems. I have two friends in medical school looking for an audi and this experience had really impressed me, I will make sure to relay this to them. Thanks, Robert! More

Alex was very helpful through our entire process of purchase. When we first met him, we were only seeing our thoughts of Audi. He was very informative and his customer service brought us back to him purchase. When we first met him, we were only seeing our thoughts of Audi. He was very informative and his customer service brought us back to him a few weeks later for our purchase. More

I bought a new A5 from Boardwalk Audi about a month ago. Alex was great about getting me the card I wanted, even though there were limited quantities left - he made sure to get it shipped to me quickly. Onc Alex was great about getting me the card I wanted, even though there were limited quantities left - he made sure to get it shipped to me quickly. Once I got my car, he was very patient explaining every feature and how to make sure to get the best service going forward. Overall a wonderful, stress-free experience. I would definitely recommend Alex! More

I purchased by Audi in 2009 and have been using the Boardwalk Service Department since then. I have had nothing but exceptional experiences. They have always been accommodating, friendly, fast, and hel Boardwalk Service Department since then. I have had nothing but exceptional experiences. They have always been accommodating, friendly, fast, and helpful. David Adame is my service advisory and I would highly recommend him. I never hesitate to call him or drop by with any issue or question. I will continue to purchase cars from Boardwalk in the future because of the fantastic service. More

Thanks to all who helped us with our "new" purchase. We have been treated well and have enjoyed the friendliness of all concerned. Thanks especially to Phillip who was the first and last purchase. We have been treated well and have enjoyed the friendliness of all concerned. Thanks especially to Phillip who was the first and last person to deal with us. We will gladly recommend your Audi family to others. More

I had a not so pleasent service experience (06/13/2012). My washer blades were bouncing fairly dramatically on my new 2012 TTS during two different times of rain. When I pulled the car in to the service ga My washer blades were bouncing fairly dramatically on my new 2012 TTS during two different times of rain. When I pulled the car in to the service garage to have this checked out I spoke to a gentlemen (probably a valet guy)explaining to him what was going on. He went to talk to his manager I believe. Sorry, but don't remember either names. He came back and said basically there was really nothing he could about it. And that sometimes his blades do that too. I again, really expressed to him about how really bad they were bouncing/skipping and how I felt this was not normal. And that it was doing it even in heavy rain. Finally after two visits back and forth to his manager and myself he brought another gentleman out. I explained again. The manager then brought a service technician out and this gentlemand said that it was probably due to some oil on the blades and possibly on the windsheild. So he cleaned them with some glass cleaner. I drove around the service/car lot to test it out. It was still raining at the time so it was a good test. The cleaning did not make a difference. They bounced just as vigirous as before. I drove back up the garage and this actually showed the service men/women so they could see for themselves. They agreed that this was not normal. Finally, after about 30 to 45 minutes the blades were replaced and viola, no more bouncing. I am just amazed on how long it took to convince the service men/manager that the vigorous bouncing/skipping was not normal. More

They always go above and beyond over at Boarkwalk. People are always friendly and you're guaranteed to leave with a smile (oh and a fresh baked cookie in your belly!) I have and will continue to recommend Bo are always friendly and you're guaranteed to leave with a smile (oh and a fresh baked cookie in your belly!) I have and will continue to recommend Boardwalk to anyone and everyone. More

I bought my car from Audi Dallas, but began getting my car serviced at Audi Boardwalk after visiting the dealership for a car wash. I went in to get my car serviced and was greeted by the very friendly s car serviced at Audi Boardwalk after visiting the dealership for a car wash. I went in to get my car serviced and was greeted by the very friendly service staff and eventually Alex Feller. Although Alex did not sell me my 2012 Audi A4, he told me many features of the car that were not explained to me at Audi Dallas. Alex has continued to help me with any quesitons I have about my car. Audi Boardwalk is my dealership of choice because of the friendly and knowlegeable staff. I look forward to purchasing a car from Audi Boardwalk and Alex Feller in the future. More