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Audi Plano

Plano, TX

4.7
1,932 Reviews

5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,932 reviews

May 21, 2012

I'm in the car business myself, so when my wife told me the car she wanted, I set out on a Nationwide hunt to find one at a dealer's auction. 60 days of searching and dreading buying sight unseen, shippin More

by mpcls55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Herrera, Jeff Hummel, Ricky Reed
May 21, 2012 -

Audi Plano responded

Mike, thank you for sharing your Boardwalk Audi experience. Please let Ricky Reed, Jose Herrera, and Jeff Hummel know anytime we can be of further service to you or your wife. Have a great week and thank you for giving us the opportunity to earn your business.

May 21, 2012

The pick-up and drop off is fast and efficient. I also like the online appointment scheduling. I truly appreciate the availability of a loaner vehicle - the convenience is unmatched! Robert, my service a More

by shaw1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Manning
May 21, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience this afternoon. Please let Robert Manning know anytime we can be of further service to you.

May 18, 2012

At Boardwalk Audi the experience is always exceptional. I am always greeted immediately and recieve one on one attention. David Adame is so great to work with. He is very friendly and always helpful. He m More

by svarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Adame
May 18, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience. Please let David Adame know anytime we can be of further service to you. We sincerely appreciate your business and have a great weekend.

May 17, 2012

Craig earnestly worked to find the car I needed. For me, the key was affordability. I had already visited another Audi dealer and left without thinking that I would not be able to afford an Audi that met m More

by Tim Thetford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Entis
May 17, 2012 -

Audi Plano responded

Tim, thank you for sharing your Boardwalk Audi experience here on DealerRater. Please let Craig Entis know anytime we can be of further assistance to you. We appreciate your recommendation to your friends and contacts. Enjoy your new Audi.

May 17, 2012

I purchased a 2012 A5 (first time customer) and scheduled for the windows to be tinted later that week. Drop off and pick up was easy. Checkout on the other hand needs a little work. The service representati More

by A5 lver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie McNeilly
May 18, 2012 -

Audi Plano responded

First off, congratulations on your 2012 A5 and thank you for placing your confidence with Boardwalk Audi. Please let Debbie McNeilly know anytime we can be of further service to you. Thank you also for sharing your checkout experience and rest assured, this will be brought to everyone's attention. We look forward to serving you for many years to come. Enjoy this beautiful weekend.

May 16, 2012

Anthony did a great work with me leasing my 2010 A4 Audi.Was very inform about the A4 that i was interested. Also my test drive was very enjoy full and Anthony was able to explain all the different way More

by rafaelv04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Anthony Cavalho
May 16, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience with Anthony Cavalho. Please let us know anytime we can be of further service to you. Congratulations on your 2010 Audi A4.

May 15, 2012

David Adame was great and exceeded beyond my expectations. Keep up the great customer serivce which makes a wonderful experience everytime I show up for any reason. I'm very well taken ca More

by ShelbyForbes80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Adame
May 15, 2012 -

Audi Plano responded

Shelby, we sincerely appreciate you and thank you for sharing your Boardwalk Audi service experience here on DealerRater. Please let David Adame know anytime we can be of further service to you. We look forward to serving you for many years to come.

May 14, 2012

I Brought my Audi A8L in for tire pressure sensor malfunction. David Adame was my service manager. He was very professional and knowledgeable. He was able to fix the problem and returned my car as pr More

by Tomlintx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
May 15, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi service experience with David Adame. Please let us know anytime we can be of further service to you. Although we recognize that we do get a negative review on occasion, we work tirelessly to do everything we can to deliver the very best experience to our customers at Boardwalk Audi. When we fall short of that experience, we do everything possible to fix the issue and examine our processes. Thank you for placing your trust and Audi with us.

May 14, 2012

I had a great experience once again. I called Richard regarding my plate cover for my new Audi A6 and he immediately connected me with Sean. Within 20 minutes of my call I was meeting with Sean to get m More

by cnichols96
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin
May 14, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience with Richard Gouhin and Sean Markey. Please let us know anytime we can be of further service to you. Have a great week.

May 12, 2012

Had a great experience dealing with Rich and Boardwalk Audi. Rich went to great lengths to help us find the car we were looking for. We purchased a Q5, and while the car was being shipped to the dealershi More

by mgmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin
May 12, 2012 -

Audi Plano responded

Congratulations on your new Audi Q5. What a great vehicle. Thank you for sharing your Boardwalk Audi experience with Rich Gouhin. Please let us know anytime we can be of further service to you. We appreciate you and look forward to serving you for many years to come.

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