Audi Plano

I have brought my A7 in twice and each time it seems like you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what you are surprised that I am there - someone has to go find info. I used to service my Lexus at Park Place, and they would scan the vin and know what I was in for. In the service lounge, they checked in with me periodically, referred to me by name and did not shout out, "Black A7". I also find it odd that on each visit you ask if I want the car washed (like it is an extra effort) versus extending it as a special benefit. Really, how many people do NOT want their car washed? Service at Boardwalk is fine, but service at Park Place was outstanding. More

I alway's glad with all the Audi employee and their friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and servic friendly nature towards customer.This time Mr. David Adame who treated me and my car very well. I am complete satisfied with their work and service. Thanks Rahul Thorat More

Craig was very friendly, knowledgeable and professional. We would recommend him as a salesperson. He took the time to explain features of the vehicle and explained the services we can continue to access at We would recommend him as a salesperson. He took the time to explain features of the vehicle and explained the services we can continue to access at the dealership. More

Corey was very personable and genuine. He had a very high knowledge of all Audi models. Overall a great experience and he provided me with the right car and right deal. My wife noted that it was the b high knowledge of all Audi models. Overall a great experience and he provided me with the right car and right deal. My wife noted that it was the best sales experience she has ever had. More

Alex Feller was my sales person and he is such pleasure to work with! Jose Herrera and Greg Lippa were so helpful and they oversaw the entire process from moment I walked in the dealership to the moment I to work with! Jose Herrera and Greg Lippa were so helpful and they oversaw the entire process from moment I walked in the dealership to the moment I drove away in my new car. Even the girls behind the reception desk were welcoming with friendly smiles. Alex and Jose both were very patient with me until I found right car that fit my needs and I look forward to working with these guys again for our next car purchase! Overall it was a fantastic experience! I never thought I'd say buying a car was a fantastic experience but these guys sure made it that way... More

I recently took my car in for its regularly scheduled service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service service and upon having the car returned back to me, I noticed some noticeable cosmetic damage done to the vehicle that was done while in for service. I spoke directly with Craig Bowen (FOM) about the damages and he immediately saw to correcting the issue - even gave me a fantastic loaner for the duration that my vehicle was in the body shop for repairs. Boardwalk quickly turned an otherwise ugly situation into an top shelf customer service experience. They remained in contact with me daily while the vehicle was in for repairs and did a thorough detail cleaning just before my vehicle was returned to me. More

The professionalism, courtesy, knowledge, and friendliness of the staff at Boardwalk Audi is five star quality. We will definitely return for our next car purchase! friendliness of the staff at Boardwalk Audi is five star quality. We will definitely return for our next car purchase! More

Received excellent customer service including time taken to give tutorial of the features of the car. The financing process was also quick. Will definitly recommend to friends and family. to give tutorial of the features of the car. The financing process was also quick. Will definitly recommend to friends and family. More

David Adame and Aaron Catelier are a great team. Both are friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. friendly and great to work with. They are professional in every way. This is why I keep coming back to this dealership. More