Audi Plano

I highly recomend Boardwalk Audi for the purchase of a new or used vehicle. The team at Boardwalk Audi will make sure you feel welcome and comfortable at all times unlike Audi Dallas where no one would t new or used vehicle. The team at Boardwalk Audi will make sure you feel welcome and comfortable at all times unlike Audi Dallas where no one would take the time to speak with me. Everyone at Boardwalk Audi is extremely friendly which makes shopping for a vehicle that much easier. Many thanks to Rich Gouhin, Mitch Henson and Greg Lippa for working their magic and making it happen for me. These three gentlemen did an outstanding job. they went the extra mile to make sure I walked out smiling. My experience at the service dept has also been great, thanks to Mr. David Adame. Overall my experience at Boardwalk Audi has been great. You will walk out with a new car and a new set of friends. All I can say is my smile is as bright as my car :) Thank you for the great experience, Christina Mijares More

Rich went the extra mile at every opportunity he had to help us out, going as far to help us solve a problems we had with a completely different vehicle. He showed patience, was very personable, and took g help us out, going as far to help us solve a problems we had with a completely different vehicle. He showed patience, was very personable, and took great care of us in general. It was a very rewarding experience. More

Ricky was very courteous and professional. His customer service was outstanding. He was there to serve and handle all request within reasoning. I will definitely buy here again and i would recommend Rick service was outstanding. He was there to serve and handle all request within reasoning. I will definitely buy here again and i would recommend Ricky to other car seekers. Thank you again i am truly enjoying my purchase. More

Dealership worked with me to insure I was happy with my choice and ensured I was aware of the features installed. Complete and genuine concern for my happiness. Took all the time necessary to make sure I u choice and ensured I was aware of the features installed. Complete and genuine concern for my happiness. Took all the time necessary to make sure I understood the complete process and allowed me to make the decision that was best for me. More

I was very impressed with the new technology that Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your p Boardwalk has installed in the service bay. A big screen shows your name when you drive into the bay, really cool. This happens not only for your personal car, but also with the loaner. I was greeted immediately both times when arriving in the service bay, even though they were busy in the afternoon. All the service work was completed quickly and on time, this has been consistent at this dealer. More

Andrew had everything ready, was in from out of town and appreciate "real" Audi service, the reason I try to get to Boardwalk as much as possible. Thank you appreciate "real" Audi service, the reason I try to get to Boardwalk as much as possible. Thank you More

Alex and Cors were great! from the minute we walked in they were attentive, gave us good counsel on the various options to choose from, etc. Outstanding! they were attentive, gave us good counsel on the various options to choose from, etc. Outstanding! More

A rat invaded my Audi TT225 this spring and did a significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearl significant amount of damage to several systems under my hood. The team at Boardwalk Audi of Plano got my car back to normal after discovering nearly an entire bag of trash crammed in the A/C system, repairing my horn system, as well as my windshield washing system. Service at this dealership is always "Five Star". Thank you to everyone for taking great care of my car and getting me back on the road! More

we had a wonderful experience at Boardwalk Audi In we had a wonderful experience at Boardwalk Audi In Plano.Excellent Service from the moment we meet Ricky He was amazing very professional and was v we had a wonderful experience at Boardwalk Audi In Plano.Excellent Service from the moment we meet Ricky He was amazing very professional and was very helpful. He not only has provided a great customer service he answered any question we had. And he is always extremely friendly and available when I have any questions I can't wait to purchase another car from this dealership again thank you so much again Ricky! I love my new Q7. More

I looked for many months for a vehicle before I purchased my car. In those months I decided that, no matter what, I was not going into a dealership. The people that I spoke with, met or tried to talk with my car. In those months I decided that, no matter what, I was not going into a dealership. The people that I spoke with, met or tried to talk with were rude, uncaring and at times belittling. But that all changed the day I called Boardwalk and Ricky Reed picked up the phone and took my call. I told Ricky that I had seen a Lexus online and wanted to know if they still had it in stock. After kindly confirming that it was, we made arrangements for a test drive that evening. Upon arriving to the dealership, Ricky had the car pulled up and waiting for my arrival. He greeted me by name like I was an old friend. It was obvious that I liked the car, but I had a lot of hesitation going from an SUV to a car. There was no sales pitch or pressure from Ricky to purchase the car while we test drove it, he just let me enjoy the car while answering any questions that I had. Within just a few miles I told him that I would take it. After getting back to the dealership and agreeing upon a price that I was comfortable with, along with a few items that I was requesting be done to the vehicle, the paperwork was done in no time at all. Although there was a small wait to wrap up the financing, it was actually quite enjoyable. Different members of the Boardwalk team stopped by to say hello and to make sure I didn’t need anything. One of the guys even helped me score a great point with Words with Friends. The comradery at Boardwalk was incredible. It seemed like there wasn’t a stranger to be had and everyone was so pleasant. Since I asked for a few things to be done on car, it took a few days before I picked up the vehicle. However, that was even a delightful experience. Boardwalk not only made sure that the work was done by a Lexus professional, Ricky arranged for me to have a vehicle to drive and he brought the vehicle to me. During those few days, he kept in touch with me making sure I was aware of the progress of my car. The customer service I received was fantastic. I didn’t purchase a brand new Lexus or a brand new Audi; I purchased a 2008 Lexus IS 250 from an Audi dealership. I can buy a vehicle anyplace, but because of the fantastic customer service received from Ricky Reed, Mitch Henson and the rest of Boardwalk team, my guess is that the next vehicle we purchase might just be an Audi! More