![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Audi Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 1,930 reviews
I have purchased many vehicles over time and I have to say my experience at Boardwalk was simple, low pressure and I feel like I got a fair deal. My sales Rep Ty Estes did an excellent job trying to get m say my experience at Boardwalk was simple, low pressure and I feel like I got a fair deal. My sales Rep Ty Estes did an excellent job trying to get me what I wanted, he stayed in contact with me over the few days and was not pushy at all. He went above and beyond and delivered my car to me in Fort Worth on Sunday morning of a holiday weekend. This allowed my family to have time on Monday and not have to drive to Plano when I my wife got back in town, instead we stayed home all day with the family and relaxed. So, I appreciate the efforts that Ty took upon himself to satisfy his client. Thank you again. Mark S. Cohen More
This is our second new car Audi purchase from Alex. In both cases he was very professional and our overall experience with the transactions were low pressured. Greg too was very cordial and low pressured both cases he was very professional and our overall experience with the transactions were low pressured. Greg too was very cordial and low pressured when offering the extra incentives/warranties at the end of the sales. More
I brought my car in for 65,000 mile service and Robert was proactive in checking my vehicle history to find that I didn't appear to have the 55,000 service done, so he had that more extensive service done was proactive in checking my vehicle history to find that I didn't appear to have the 55,000 service done, so he had that more extensive service done to the vehicle. As it turned out the 55,000 service HAD been done at a different dealership, but not recorded properly by them. but I appreciated that he has looked into that. And he told me to come back and take care of the 65,000 servie at a later time before the warranty expired. The only reason "quality or work" was a 4 instead of a 5 is that I had te return to the dealership the next day as a new "Check engine" light started coming on the next day, leading me to think that either perhaps something was "knocked loose" when the mechanics were under the car for the checkup, or that it was not checked thoroughly after. I brought the car back in and the problem was dealt with. Robert made sure to drive the car several miles to be sure that the problem was not still occuring. More
I brought my car in several times in recent months. David, His Technicians and Edna in Loan Cars have taken such great care of me every time. I am so glad to have bought my cars from Boardwalk and will David, His Technicians and Edna in Loan Cars have taken such great care of me every time. I am so glad to have bought my cars from Boardwalk and will purchase all future vehicles from Philip. David really goes out of his way to make sure I have the best experience possible. His friendly and personal touch really makes me feel at home every time. Thank you Boardwalk for puting together such an awesome Service Department! Chris H. More
Boardwalk Audi is the Best Dealership I have ever been to. Not only were they friendly, but they were helpful in explaining what my issues were in my Audi A4; They made sure they took the time for me to b to. Not only were they friendly, but they were helpful in explaining what my issues were in my Audi A4; They made sure they took the time for me to be comfortable and informed the whole way through my service process. I have already refered this dealership to several friends and will continue to do so!! I also want to give an additional BIG THANKS to Robert Manning who I felt was on my side as a customer... very different from what my perception and experiences have been with other dealerships and service advisors. Thanks Boardwalk Audi... My next purchase will be from you! thanks! Kelley Ogletree More
I got an A4 today. Awesome dealership. Craig was really nice and straight forward to sell according to my needs. Excellent customer service! In my opinion, the best dealership I have ever been. Their servi nice and straight forward to sell according to my needs. Excellent customer service! In my opinion, the best dealership I have ever been. Their service pack is incredible and free washes are even better! More
Thank you Boardwalk Audi! We just purchased our second Audi from Boardwalk and the experience was great again. The customer service, friendliness, and overall experience is world class. What really stan Audi from Boardwalk and the experience was great again. The customer service, friendliness, and overall experience is world class. What really stands out is the attention to detail and the willingness to truly understand their customers needs is what sets Boardwalk Audi apart. Alex was honest, upfront, and patient. We look forward to the outstanding service we'll receive from the service department as always. I will be a customer for years to come. Thanks again Boardwalk Audi! More
It takes me a long time to buy a vehicle - it took me over 4 months to choose the Q5. The process with Rich was great. He respected me during the search and was always available for me during the proce over 4 months to choose the Q5. The process with Rich was great. He respected me during the search and was always available for me during the process and I ended up with exactly the vehicle I wanted. Rich worked with me over the phone, email and in person to make sure I was always happy and inform. Tremendous experience. Bruce was great do deal with and very professional. More
Clint Lander was our sales agent. He was very informative and helpful, and most importantly professional. Audi has a highend image and our buying experience with Clint and Bruce Blais at Broadway reinforced and helpful, and most importantly professional. Audi has a highend image and our buying experience with Clint and Bruce Blais at Broadway reinforced that image. We are very happy with our purchase and will continue to do business with Clint and the Broadway team. More