Audi Plano | Page 138

By far out of the many automobile investments I have been part of over the years this one was by far the most seamless, professional & friendly. Most impressive was "Craid Entis" whom was informative and lo part of over the years this one was by far the most seamless, professional & friendly. Most impressive was "Craid Entis" whom was informative and low pressure, just wanted to ensure if the deal was not made that day, that I would ultimately return to deal another day! From Sales through financing these guys were awesome. Business is business however the atmosphere was one of "I just want you to be happy with the choice"! Bottom line is this will be the first of other Audi autos I will purchase in coming years. Those out there reading this, I highly recommend Boardwalk Audi, more importantly Craig Entis, as without he and the other most professional team members like him Boardwalk is only just another dealership. Thank you all! KO More

LOVE BOARDWALK AUDI! Jose Herrera and Corey Small are LOVE BOARDWALK AUDI! Jose Herrera and Corey Small are awesome and always offer the best customer service. I will drive out of the way to come get a c LOVE BOARDWALK AUDI! Jose Herrera and Corey Small are awesome and always offer the best customer service. I will drive out of the way to come get a car wash just to stop in and say hi to everyone because they are all great! Just got my 4th Audi with this dealership. Will always be a loyal Boardwalk customer! Thanks guys! More

I have been a BoardWalk customer for several years. They have services my Audi A4 and always done a great job. When I wanted to trade my Audi in for a newer vehicle, BW gave me a fair price. Although they have services my Audi A4 and always done a great job. When I wanted to trade my Audi in for a newer vehicle, BW gave me a fair price. Although they were pretty tough on the negotiations for the car I wanted we were able to work out an equitable price and the deal was smooth and good for both parties. When we closed the deal, the finance manager had all the paperwork ready to go and Phillip made sure everything went smoothly. Good service, friendly people and they get the job done. More

Superb service. I have not owned an Audi before and Craig was knowledgeable and thorough with his explanations. He was honest regarding the pros and cons and made me comfortable buying the care. I walked in was knowledgeable and thorough with his explanations. He was honest regarding the pros and cons and made me comfortable buying the care. I walked in to test drive and walked out with a new car. More

I was looking at both Lexus and Audi. My test drive sold me on Audi. I got everything I wanted in the car for the price I wanted to pay. It was a very positive car buying experience and the above checked st me on Audi. I got everything I wanted in the car for the price I wanted to pay. It was a very positive car buying experience and the above checked staff went above and beyond to ensure I was happy with my purchase. More

David Adame provides excellent customer service. The dealership provided excellent and courteous service and I would recommend the dealership without hesitation. This is my second vehicle with this deal dealership provided excellent and courteous service and I would recommend the dealership without hesitation. This is my second vehicle with this dealership and I am always pleased with the high quality of service. More

Alex and his team went the extra mile, literally, to make my buying experience as enjoyable as possible. I had just moved to the Dallas area and Alex helped me drive my rental back to the airport! Very impr my buying experience as enjoyable as possible. I had just moved to the Dallas area and Alex helped me drive my rental back to the airport! Very impressive sales team and I look forward to dealing with their service team. A BIG THANK YOU! More

David was extremely personable and went the extra mile to schedule my first service within hours of my call. He is professional and works very hard making his customers feel important. David kept me appris schedule my first service within hours of my call. He is professional and works very hard making his customers feel important. David kept me apprised of when my car was ready. With many years of experiencing various car dealershishp and service departments, Boardwalk Audi ranks the top for their customer focus....keep up the good work and thanks again David! More

I have nothing but great things to say about the service that I received from Boardwalk Audi in Plano. David Adame has bent over backwards to help me out when needed. He not only has provided great customer that I received from Boardwalk Audi in Plano. David Adame has bent over backwards to help me out when needed. He not only has provided great customer service, but he is always extremely friendly and available when I have questions. I would be willing to purchase another car from this delearship because I know how exceptional their service department is. More

My experience with Rich Goudin at BOARDWALK Audi is what I wish for All new car buyers. I met Rich 3 months ago when my husband and I told him I was beginning my new car search considering a 2012 AUDI A4, I wish for All new car buyers. I met Rich 3 months ago when my husband and I told him I was beginning my new car search considering a 2012 AUDI A4, a BMW 5 series or a VOLVO S60. My professional background is sales/customer service for a prominent Dallas new home builder, therefore my customer service expectations tend to be stringent, Rich did not disappoint! Although he knew from our initial meeting that I was not purchasing until June/July, Rich continued to touch base, always inquiring as to my car buying progress, always adding additional info that reinforced not only the value of making an intelligent decision for Audi but also engaging my desire for an "exciting driving experience," very important to me, I LOVE to drive. Rich was building my customer experience with each contact, and also building a relationship. The success I've enjoyed in my business is most often a result of relentless relationship selling, and that's exactly what I received from Rich. He knew my actual preference was the A6 but was hesitant due to already exceeding my comfortable price point, as well as being economically conservative regarding gas mileage. When the 2013 AUDI A6 2.0 arrived at the Houston port Rich called me to announce he had "exactly what I was looking for"! I was leaving on a trip and while he created a sense of urgency, he did NOT become the arrogant seller with the, "well, you're gonna miss it attitude." That would have been a deal breaker for me, I consider that attitude an insult to the buyer's intelligence as well as what my industry refers to as "desperate selling." Rich knew my trip schedule and left me a voicemail the day before I arrived home to set up an appointment. I saw the car the first time with my 7 year old grandson in tow, knowing I wouldn't discuss details at that time, but I was so excited to see the car I went at my first opportunity! Rich's response when he handed me the keys to test drive the car was, "I'll get the little guy's booster seat from your car." After my test drive, I was sold, not only on my delightful AUDI A6 2.0, which we purchased the next morning, but also on Rich Goudin. BOARDWALK would have been just another dealership on "Dealership Row" in Plano were it not for the knowledge and natural talent of Rich. On a side note, he spent over an hour introducing me to the electronic mysteries of my new car and encouraged me to "get acquainted with it" and the come back in for any help I might need with details! Rich is more than an asset to your BOARDWALK team, he is the knowledge today's Buyer's insist upon, he's the comfortable, no bull guy that EVERYONE is searching for when making a major investment, and he's the promise of future care that Buyer's demand in today's economy to feel confident making a financial commitment for their family's safe, sophisticated and wildly fun transportation! He's my salesman for life, unless of course, I decide to deviate into BMW or back to VOLVO...at which time I'm sure he'll once again, bring me back to my senses, which means AUDI! DRIVE SAFELY!...with a smile on your face! Sincerely, Debby Alcorn More