Audi Plano

Because Boardwalk is the nearest Audi service location I was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. was able to save travel time to and from the service department last Friday I chose to go to Boardwalk Audi. More

Boardwalk Audi provides the absolute best customer service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide service experience!! I'm a single female who knows nothing about the inner workings of my Audi, and the level of trust and transparency they provide when servicing my vehicle is unmatched! I would recommend Boardwalk Audi to everyone. Ask for David Adame in service or Alex Feller in sales. I will be an Audi driver for life because I couldn't imagine going to another dealership. THANK YOU DAVID AND ALEX! More

I found Boardwalk after a less than stellar experience at a competitor of theirs. I wish I would have found them sooner. Robert has delivered excellent service and I trust that he will do a great job takin a competitor of theirs. I wish I would have found them sooner. Robert has delivered excellent service and I trust that he will do a great job taking care of my car. I expect to come back to Boardwalk. More

Andrew adjusted the service call to minimize the time it would take. Might not sound like much, but when I'm waiting around the area locally it was much appreciated. I live 40 miles from the dealership an would take. Might not sound like much, but when I'm waiting around the area locally it was much appreciated. I live 40 miles from the dealership and didn't want to drive all the way back to then turn back around. I'd not even gotten through lunch when he called to let me know my car was ready. More

I was delighted by the service I received from everyone at Boardwalk Audi. I called in the morning and they were able to schedule me a same day appointment for my air conditioner. They had a loaner avail at Boardwalk Audi. I called in the morning and they were able to schedule me a same day appointment for my air conditioner. They had a loaner available and ready when I arrived. They were informative through the entire process of service. I would definitely recommend or use Boardwalk Audi again in the future. My service representative Robert Manning was thorough and kept me up to date on my cars maintenance time frame. Very happy overall with my service! More

Our (Susan/Don's) experience with this dealership was great. As soon as we walked in the door, we felt like Alex/Jeff seriously wanted to help us get the car that "I" wanted. From the initial walk in the great. As soon as we walked in the door, we felt like Alex/Jeff seriously wanted to help us get the car that "I" wanted. From the initial walk in the door to us actually picking up "my" car and driving it off the lot, Alex was there, greeted us with a very warm and friendly smile. He didn't rush us like we were taking up too much of his time. I thoroughly enjoyed my visit and will be back and also tell my friends about the great hospitality. This is the very first dealership that I've visited and actually felt comfortable and not taken advantage of. Thank you Alex/Jeff, we really appreciate how well you took care of us. The rating scale just doesn't express how much you are both very appreciated. I would give you guys a rating that's off the scale. Sincerely Susan! More

This was a family affair. I was considering a new vehicle but really went to assist my daughter with her 3rd Boardwalk Audi. Another daughter has purchased two from this dealership. While there, and consider but really went to assist my daughter with her 3rd Boardwalk Audi. Another daughter has purchased two from this dealership. While there, and considering I was looking elsewhere, I decided to try my first Audi. Alex was great to work with as was Jose. More

I took my Audi A4 in for a 45,000 mile check up along with a few other minor fixes that needed to be made. Andrew was very helpful and even managed to take some yellow paint marks off of my car himself. with a few other minor fixes that needed to be made. Andrew was very helpful and even managed to take some yellow paint marks off of my car himself. The service department is extremely professional and easy to deal with. They had a complementary loaner car waiting for me to use. I liked it so much that I might upgrade to that car next. I can't say enough good things about the service department at Boardwalk Audi and that fact alone has encouraged me to by another Audi when it's time for mine to retire. More

I'm on my fourth Audi from Boardwalk and its predecessor, since 1997, and I've never had a bad experience with the service dept. Even though I just drove in on a Saturday morning, I was immediately recognize since 1997, and I've never had a bad experience with the service dept. Even though I just drove in on a Saturday morning, I was immediately recognized and handled with the same professionalism as always, by Andrew whom I had never dealt with. That being said, this is the first issue I've had with an Audi that was not covered by warranty/extended warranty, and the cost for a fairly insignificant repair was staggering. Although I'm extremely comfotable with Boardwalk service after all these years, I may have to explore other service options. More