Audi Plano

Ricky Reed was straight forward regarding this used vehicle. He quickly provided additional information upon request and was accomodating with my travel plans. Overall a good experience. vehicle. He quickly provided additional information upon request and was accomodating with my travel plans. Overall a good experience. More

We enjoyed working with Ricky. He was personable and sought to give us correct answers to questions we asked. The dalership helped to find us the best loan rate and we felt very good with our purchase. sought to give us correct answers to questions we asked. The dalership helped to find us the best loan rate and we felt very good with our purchase. I was dissapointed that we had asked for the brakes to be checked before we left for the 50mi drive home. Less than 20mi away from the dealership the break lights came on which made me feel very uneasy. My dealership here topped of the break fluid and everything is fine now. Ricky stayed with us during the whole buying process and contacted us afterwards to make sure everything was satisfactory. Thank you! More

I drive past 3 Audi dealerships (125 miles round trip) to get to Boardwalk; I am very happy I did. Craig Entis was very patient and provided all the help I needed to make my decision even when I was dragging get to Boardwalk; I am very happy I did. Craig Entis was very patient and provided all the help I needed to make my decision even when I was dragging my feet. Jose Herrera spent more time with me than any sales manager in my 40 years of car buying; none of it arm twisting but in creatively working up a deal I felt comfortable with both analytically and emotionally. Since I live so far away, some of the selling/negotiating took place by phone and email. They were always very responsive. In fact, I felt like I was treated as a long-time, profitable customer instead of the first time customer I was. More

Jessica Sepp is a great asset to Boardwalk Audi. I have been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and alwa been with Boardwalk for 2 years now and had Jessica when I first got my car. Jessica is always friendly, understands my hectic work schedule and always makes sure my concerns and service needs are addressed the first time. Most importantly, Jessica calls when she says she would adding to dependability of the service department. I would buy another Audi from boardwalk and recommend them to my friends, based on the service I get from Jessica. I also used the detail service for a stain that I got on my soft top, and without hesitation and wait, he cleaned and dried the spot- great service here too. More

David and his team did a great job and made it seamless for me to get my Audi serviced. Car was spotless when I got it back... for me to get my Audi serviced. Car was spotless when I got it back... More

The customer service was excellent. Had there not been a glitch in the paperwork, the overall rating would be much higher. To the team's credit, however, they were quick to address the mistake once I broug glitch in the paperwork, the overall rating would be much higher. To the team's credit, however, they were quick to address the mistake once I brought it to their attention. More

Clint went out of his way to keep us comfortable. No pressure, no hovering, very respectful and the deal was done within 30 minuyes. Then Bruce, he was out there protecting the financial well being of pressure, no hovering, very respectful and the deal was done within 30 minuyes. Then Bruce, he was out there protecting the financial well being of his customer and converted the transaction in what was best for us. It was a real pleasure to work with both. The car could come up with more modern options: a USB charger for any phone... nowadays everybody has it. More

From the time I was approached online to the first call to my interaction with Craig Entis and Mitch the experience was absolutely incredible. I have never ever bought a new or used car that was so effort to my interaction with Craig Entis and Mitch the experience was absolutely incredible. I have never ever bought a new or used car that was so effortless. Ever. The dealership was spotless, the receptionist friendly, the nice man who washed my car and got it ready for me to drive off your lot could not have been nicer. Regardless of position they held, they were all professional, knowledgeable and kind. Mitch did everything he could to get me my loan approved and Bruce in financing was awesome. Craig was the most knowledgeable salesman I have ever met. I have bought over 15 cars for me and my grown kids and this was the nicest experience I have ever had. Craig went out to my car once purchased and went through every button from front to back, got my blue tooth sinced up, showed me how the radio and AC worked et all and stayed with me until my questions were all answered. You should be commended for having all your ducks in a row. BRAVO More

We had been looking for a used car and had been to many dealerships. Boardwalk Audi, by far, was the most profesinal to work with. Ricky Reed made the experience easy. We had some issues with the air condi dealerships. Boardwalk Audi, by far, was the most profesinal to work with. Ricky Reed made the experience easy. We had some issues with the air conditioner on the car and he helped us by making sure it was taken care of. Because of him and the way he treated us, you have a customer for life. Thank you More

Very friendly and accommodating to the best of their ability. Worked with us on our trade in as well as taught me how to "navigate" through the technology my new car came equipped with. ability. Worked with us on our trade in as well as taught me how to "navigate" through the technology my new car came equipped with. More