Audi Plano

I felt very comfortable there and wasn't afraid to ask a question. Everyone there were really nice and welcoming of us. I have/will continue to tell everyone about my visit there and hope that they have jus question. Everyone there were really nice and welcoming of us. I have/will continue to tell everyone about my visit there and hope that they have just as great of an experience as I did when I was there. You all are doing a fantastic job. More

Friendly and quick service. Jose Mejia assisted me transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car wa transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car was done to give me extra time to plan for traffic. More

I must admit that this was a great car buying experience. I knew what I was looking for and explained that to the sales person (Ricki). He was able to clearly explain my options within my price range and we I knew what I was looking for and explained that to the sales person (Ricki). He was able to clearly explain my options within my price range and we were able to stick with the amount. The customer service from him and the other in the dealership was phenominal. And I must add that the service representative Lamar "rocks." Thanks to Ricky for a great car buying experience and I love my new Audi!!!! More

I was very uncertain about being able to buy a car due to some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to wo some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to work with me. He totally followed through with that commitment. 48 hours after first pulling onto the lot, I was driving away in a great car and feeling extremely happy about my buying experience. The whole staff was extremely friendly and knowledgable and went out of their way to make sure I had everything I needed. The interest rate offered by the finance team was higher than sales team indicated so that was the only thing I would recommend -- make sure to shop around on interest rates. Other than that, the experience was outstanding. The whole Boardwalk team was great. Richard in particular was excellent to work with and I would certainly go him for my next vehicle purchase. More

I was provided with all the information I need to make a decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. More

I always get excellent service from Boardwalk Audi. I get free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into th free car wash for my Audi and the service people is very friendly and helpful. For example last visit, Jose Mejia helped me to bring my stuff into the car after the car wash since I was carrying my little son. I feel comfortable in the service waiting area where I can have free hot coffee, cookies, water and even share an ipad while waiting. More

I am very happy with my new Audi Q5 that I got from Boardwalk Audi in Plano, TX. The service was excellent and I found Philip Asiedu a very honest a truthful person. They explained all charges before I Boardwalk Audi in Plano, TX. The service was excellent and I found Philip Asiedu a very honest a truthful person. They explained all charges before I paid and even I was able to drop some extra charges more than one week after I purchased the vehicle. The attention and service from this Audi dealer is fantastic and I recommend it 100% to anyone who is looking for a good car with excellent service. More

It was a pleasant and respectful experience. They were concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what paymen concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what payment I could afford or was looking for until I was ready to discuss it; I have been pressured to do so at other dealers. More

Ricky is very patient, helpful and will go out of his way to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. More

Ricky Reed at Boardwalk was the best car salesman I have worked with in a long time. My purchase of the Q5 and transitioning from the A4 was an easy process and the customer service at Boardwalk was remark worked with in a long time. My purchase of the Q5 and transitioning from the A4 was an easy process and the customer service at Boardwalk was remarkable. More