Audi Plano

I felt very comfortable there and wasn't afraid to ask a question. Everyone there were really nice and welcoming of us. I have/will continue to tell everyone about my visit there and hope that they have jus question. Everyone there were really nice and welcoming of us. I have/will continue to tell everyone about my visit there and hope that they have just as great of an experience as I did when I was there. You all are doing a fantastic job. More

Friendly and quick service. Jose Mejia assisted me transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car wa transferring my child's booster seat to the loaner car. David was very thorough when he called with their findings and even called before the car was done to give me extra time to plan for traffic. More

The Best dealer, they are professional minded , i have try other dealers for service but Boardwalk its what i was looking , great area and waiting room. try other dealers for service but Boardwalk its what i was looking , great area and waiting room. More

I must admit that this was a great car buying experience. I knew what I was looking for and explained that to the sales person (Ricki). He was able to clearly explain my options within my price range and we I knew what I was looking for and explained that to the sales person (Ricki). He was able to clearly explain my options within my price range and we were able to stick with the amount. The customer service from him and the other in the dealership was phenominal. And I must add that the service representative Lamar "rocks." Thanks to Ricky for a great car buying experience and I love my new Audi!!!! More

I was very uncertain about being able to buy a car due to some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to wo some extenuating circumstances. Richard was extremely knowledgeable and able to address all my concerns and reassure me that they would be able to work with me. He totally followed through with that commitment. 48 hours after first pulling onto the lot, I was driving away in a great car and feeling extremely happy about my buying experience. The whole staff was extremely friendly and knowledgable and went out of their way to make sure I had everything I needed. The interest rate offered by the finance team was higher than sales team indicated so that was the only thing I would recommend -- make sure to shop around on interest rates. Other than that, the experience was outstanding. The whole Boardwalk team was great. Richard in particular was excellent to work with and I would certainly go him for my next vehicle purchase. More

Very pleasant customer service experience, efficient and on time. I was in there for servicing my car, the car service was completed with no issues, at the exact price foretold and on time. on time. I was in there for servicing my car, the car service was completed with no issues, at the exact price foretold and on time. More

I was provided with all the information I need to make a decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. decision - it was conveyed in a knowledgeable and friendly manner. I am very happy with the service I received and am loving my car. More

Ricky is very patient, helpful and will go out of his way to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. to make sure you are happy. It was a pleasure working with him! However, Jeff was unpleasant. More

It was a pleasant and respectful experience. They were concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what paymen concerned with getting me in the right car at a price I was comfortable with. I didn't feel pressured or constantly pushed to talk about what payment I could afford or was looking for until I was ready to discuss it; I have been pressured to do so at other dealers. More

Alex and Jeff were great. Alex really worked with us to make sure we were satisfied with our "new" certified preowned Audi Q-5. He was very thorough, courteous, and was definitely not one of those salespe make sure we were satisfied with our "new" certified preowned Audi Q-5. He was very thorough, courteous, and was definitely not one of those salespersons that give you the impression that they are trying to take advantage of you. He made us feel that he was genuinely trying to help. Jeff was great also--assured us of the service quality we were to expect on our car and quite personable. Overall, the experience was very good! We look forward to visiting again when my husband needs a car. We will definitely recommend Boardwalk Audi! More