Audi Plano

Everyone is always so kind and helpful. I feel comfortable getting my car fixed here. I feel comfortable getting my car fixed here. More

I thought the price was fair. But I bought the car before detailing was done and I don't think they did anything to clean it except vacuum. They said they replaced wiper blades bu But I bought the car before detailing was done and I don't think they did anything to clean it except vacuum. They said they replaced wiper blades but definitely didn't. More

DO NOT BUY A USED CAR FROM THIS DEALERSHIP. Traded in a Tundra on a S5. Thought I was getting a good deal with a "friend" that works there. It's been three weeks amd they STILL HAVENT PAID OF Traded in a Tundra on a S5. Thought I was getting a good deal with a "friend" that works there. It's been three weeks amd they STILL HAVENT PAID OFF THE TRADE. The car has extensive hail damage they didn't disclose and I didn't see because I made the purchase at night. 3 out of the 4 wheels are curbed. The driver side front tire had a slash in it. Took it back and at first they didn't want to replace. Then when I wouldn't budge they asked me to pay for half of it......I said no. They said they would replace it with a new tire after a bunch of back and fourth. They replaced it with a used tire..... How do I know? The rear passenger side had a nail in it so I took it to discount tire to have repaired. The "new" tire was at 6/32. New would've been above 10/32. They lied. Oh, that back wheel with the nail? BENT So now I have to get new wheels and tires Noticed a coolant smell so I checked the overflow....NONE ZERO. The car wasn't overheating (yet) but literally took an addtional 3/4 of a gallon of coolant. So after finding all of that I decided to look deeper...... the intake.......was CLOGGED. Like we had to vacuum the closed box. Leaves, dirt, cigarette butts and Styrofoam... WHAT Like I would expect an experience like this from a buy here pay here lot.....not an AutoNation dealership. Do not recommend In fact run away. They take zero responsibility and have even worse accountability More

Omar was very helpful, kind, and super knowledgeable about the cars I was looking at. He helped me pick out my new car and gave me the run down on its features. 10/10 would recommend! Emari was also ver about the cars I was looking at. He helped me pick out my new car and gave me the run down on its features. 10/10 would recommend! Emari was also very helpful and knowledgeable as well. Great dealership and amazing employees! More

Great service couples with an overall wonderful deal. What more could you ask for? Marcio and Adrian were great. Ricky Abram and finance was awesome. What more could you ask for? Marcio and Adrian were great. Ricky Abram and finance was awesome. More

Great experience buying my first Audi. Ty was great through the entire process. I would recommend Audi of Plano. Ty was great through the entire process. I would recommend Audi of Plano. More

Great customer service throughout the entire process. I would definitely recommend them. I also received a good deal as they were negotiable. I would definitely recommend them. I also received a good deal as they were negotiable. More

After having a not so great experience with a prior dealership (they wouldn't ship after telling me they would), I found a similar vehicle at Audi Plano. They worked with me fast, and were willing to s dealership (they wouldn't ship after telling me they would), I found a similar vehicle at Audi Plano. They worked with me fast, and were willing to ship to my home! Liz and Ricky are awesome to work with, and I couldn't be happier with my purchase. More

Absolute stellar job from Aaron Cattellier and Jorge Garzon. I truly appreciate the willingness to be patient and to identify the issue I had that another dealership refused to acknowledge. The perseve Garzon. I truly appreciate the willingness to be patient and to identify the issue I had that another dealership refused to acknowledge. The perseverance and comming up with a solution has earned my business and myself and family will be now utilizing Audi of Plano instead of our previous affiliation due to the outstanding work done by Aaron, Jorge, and the entire team. Thankyou sincerely More

From my first phone call with Andre to the final sale - a perfect experience. Thank you a perfect experience. Thank you More