Audi Plano

Boardwalk Audi made my car buying experience very easy. Their sales manager and Chris Garcia allowed me to negotiate the deal in advance. I spent only two hours at the dealership test driving, completeing Their sales manager and Chris Garcia allowed me to negotiate the deal in advance. I spent only two hours at the dealership test driving, completeing paperwork and learning about the car. They could not have been more helpful. More

I have been to this dealership for service several times. Jared has been great. Staff super nice. I also bought my car there and the experience was as great as my returns for service. Jared has been great. Staff super nice. I also bought my car there and the experience was as great as my returns for service. More

I had purchased my CPO 2012 Q5 in mid November and after having others ride in my car, it was brought to my attention that one of the vents was loose and the back seat cup holder was missing a plastic piece having others ride in my car, it was brought to my attention that one of the vents was loose and the back seat cup holder was missing a plastic piece. I dropped my car off on a Friday morning and a loaner was waiting so I could head right into work with no delays. I was able to keep the loaner over the weekend and my car was ready on Tuesday morning. I also received a phone call from customer service asking how my experience was...so I absolutely love the follow up. Everything was great and convenient! More

Really enjoyed working w/Ricky Reed. During the test drive of the car, he took the perfect amount of time in explaining all the "gadgets" (which were really what sold me!), he talked about the differenc drive of the car, he took the perfect amount of time in explaining all the "gadgets" (which were really what sold me!), he talked about the differences in the lesser expensive models (w/o downplaying the lesser) which made me happy - I didn't feel like I was being "sold." When it came to price, he was happy to look at a variety of options to get me what I wanted in features and in price. I would highly recommend!! I was not happy after meeting w/Bruce in Finance. I "assumed" (and yes, we know where that get you . . .) that basic maintainence on the car was part of the package - it wasn't. I was very unhappy w/that being "ala carte" - that is something that the customer should be notified of UP FRONT. We've had Cadillacs, Cheverolets and several Mercedes that came along w/the purchase so this extra was not welcome. I felt pushed into purchasing almost $4000. in "prevention/maintenance?" Finally, I purchased the mininmum then w/in 30 minutes, backed out of it - we felt that it was underhanded. My husband was furious and w/o a doubt - lost a VERY likely sale of an A8. After leaving maintenance, I notified Ricky Reed. He resolved the problem. I was VERY close to walking out on the deal altogether had it not been for him. Hopefully, Audi will be more upfront w/the maintenace arrangement in the future More

This was by far the most pleasant car buying experience I ever had! Alex Feller was very knowledgable and listened to what I was looking for. When I went to boardwalk the first time, they didn't have the r ever had! Alex Feller was very knowledgable and listened to what I was looking for. When I went to boardwalk the first time, they didn't have the right car for my budget. Alex called me a few days later when a car came in that he thought I might be interested in. They buying experience was painless and I will definitely do business there again! More

Rich and Mitch were wonderful to work with. We started our new car search at Boardwalk Audi, and we were very happy to return there to purchase our new car. This is our first Audi and the buying experienc our new car search at Boardwalk Audi, and we were very happy to return there to purchase our new car. This is our first Audi and the buying experience was truly pleasurable. Plus we absolutely love our new Q5! We would definitely recommend Boardwalk Audi and Rich and Mitch to anyone in the market for a new car. More

I knew what I wanted, how much I wanted for my trade, and what I wanted to pay for the balance. Did the entire deal via email and phone, went to the dealership to complete paperwork and was in and out withi what I wanted to pay for the balance. Did the entire deal via email and phone, went to the dealership to complete paperwork and was in and out within and hour. A very happy buying experience. Alex is a good guy that will work hard for your business and Boardwalk is a fine sales and service organization. Highly recommended. More

David was very helpful and considerate. He found time for my car to get serviced immediately even without an appointment. I appreciate his approach to customer service. for my car to get serviced immediately even without an appointment. I appreciate his approach to customer service. More

Clint was very helpful and attentive, but did not pressure us in the sale. We had a great buying experience and did not feel pressured at all. Clint was very professional and has continued to stay pressure us in the sale. We had a great buying experience and did not feel pressured at all. Clint was very professional and has continued to stay in contact with me regarding the car and services since our purchase. More

I walked into this dealership knowing very little about Audi’s and left a proud owner of a 2013 Q5!! I couldn’t be happier with my purchase. From the moment I walked in, I was immediately taken care of. Cr Audi’s and left a proud owner of a 2013 Q5!! I couldn’t be happier with my purchase. From the moment I walked in, I was immediately taken care of. Craig (Turbo) had such a warm calming approach that anyone could get along with. He quickly pointed me in the right direction with the type of car I wanted to purchase. The GM, Corstiaan, was very friendly and made me feel as if I was in the best of care! Jose was great with the car facts and really took his time so I clearly understood each detail of my purchase. Bruce was very helpful in getting my paperwork together and making sure I was purchasing the correct care packages for my car for the next few years! All in all, wonderful dealership! I would recommend Boardwalk Audi over MANY dealerships and you can really tell that customer service still exists in the dealership world! More