
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I moved from Georgia to Texas and was in the market for a new car. I planned to get the car when I arrived in Texas and this Audi dealership was by far the most helpful and willing to work with me of the one new car. I planned to get the car when I arrived in Texas and this Audi dealership was by far the most helpful and willing to work with me of the ones I contacted. There were specific features that I knew I did and didn't want on my A4 and Craig worked with me since before my move to find cars that could match. He found a car in Colorado that was exactly what I wanted and when it sold right before I was to buy it, he got me a great deal on another A4 in his lot in Plano. I took it for a test drive and drove it off the lot that evening. Before leaving, I noticed a few scratches from them removing the car cover and he had me back to the dealership and got them removed. Craig also mailed me the front license plate holder when I realized they sold me the car without it already on for the state of Texas. I've had my manual Premium Plus A4 for two months now and I'm loving it! I'm very happy with the way things worked out. Thank you Craig and Boardwalk Audi! More
The service advisors are very pleasant and the lounge area is nice and relaxing. They offer beverages and snacks as well. The work is quality work. area is nice and relaxing. They offer beverages and snacks as well. The work is quality work. More
Richard and Mitch made the purchase of my Audi an excellent experience. Rich was very patient and easy to work with from the very beginning. I was very pleased with the overall experience and custorm excellent experience. Rich was very patient and easy to work with from the very beginning. I was very pleased with the overall experience and custormer service as a whole. It was worth the trip to Plano (over 300 miles). I am loving my Q5 and look forward to dealing with Audi Plano in the future. More
This was such a great experience. The AUDI brand was represented well. Phillip Asiedu was a great salesperson who attended to my every need and was a joy to work with. Mitch Henson gave me a great deal represented well. Phillip Asiedu was a great salesperson who attended to my every need and was a joy to work with. Mitch Henson gave me a great deal that was right where I wanted to be. This was my first stop since my Son In-Law purchased 3 cars from Phillip i needed to see what it was all about. I was not disappointed. Phillip lived up to the stories. Thanks to everyone for making a great experience! I will be back to replace my other vehicle soon. More
I leased my new Audi Q5 from Audi Plano since my experience at the Dallas dealership, which is less than 1 mile from my home really turned me off. I came in with my co-worker to test drive the Q5 du experience at the Dallas dealership, which is less than 1 mile from my home really turned me off. I came in with my co-worker to test drive the Q5 during lunch and decided to come back later that evening to purchase the car. We were the last customers on a Friday and never felt rushed or strong armed into a purchase. I am very please with my entire experience and highly recommend Kim and the rest of the staff. More
Exceptional customer service and sales support. Chris is friendly, knowledgable, and customer focused. I will definitely contact Chris when looking for my next Audi. Jeannette provided me with options that friendly, knowledgable, and customer focused. I will definitely contact Chris when looking for my next Audi. Jeannette provided me with options that I hadn't originally considered but that fit the criteria I was looking for. More
We worked with Rich Gouhin. He was very patient and knows his product well. Took us through a comprehensive review of all the features of the car and helped us settle on a specific model and options. As we w his product well. Took us through a comprehensive review of all the features of the car and helped us settle on a specific model and options. As we were buying a Q5 which are in high demand, Rich located the specific model/options/color we wanted and negotiated an exchange with another dealer before the car hit port. When it came to our trade-in value, Mitch was very reasonable and a pleasure to work with. The car arrived as promised and the transaction was completed flawlessly. We could not be happier. I would recommend Rich and Mitch to anyone in the market for an Audi. More
The main reason for the positive rating was our salesman Ricky Reed. He greeted us outside as we were looking and was very helpful in explaining the features of the vehicle and the differences from one to t Ricky Reed. He greeted us outside as we were looking and was very helpful in explaining the features of the vehicle and the differences from one to the next. He was very personable and not pushy. We came back a week later to purchase and asked for him. He also was good at following up with us after the purchase. More
My first observation of Audi Plano was the very welcoming atmostphere that continued from start to finish. Everyone I spoke with tried to make me feel at home and strived to meet my vehicle purchase needs. atmostphere that continued from start to finish. Everyone I spoke with tried to make me feel at home and strived to meet my vehicle purchase needs. More
Rich is an excellent salesman with great knowledge of the entire line of Audis. His experience in the past with other German vehicles serves him well in showing off the Audi. Love the car and the experienc entire line of Audis. His experience in the past with other German vehicles serves him well in showing off the Audi. Love the car and the experience. More