Audi Plano

Service Dept is very efficient and professional. Repairs were completed to my satisfaction. Great service. Repairs were completed to my satisfaction. Great service. More

Very happy with our sales rep, Spenser, and his level of personal care demonstrated during the sales process. personal care demonstrated during the sales process. More

Took car in due to problem the needed them to find an answer asbto why and hopeful be able to repair. Anthony worked with the mechanic to explain the car's situation and what I felt was the problem, whi answer asbto why and hopeful be able to repair. Anthony worked with the mechanic to explain the car's situation and what I felt was the problem, which was determined quickly. The mechanic did the work to fix the complex problem. I really appreciated the communication I received from both of these employees. The information they both provided on what was found was so helpful in making a decision on what I wanted done. More

Iam very happy with the service and my edvicer he was very knowledgeable and helpful and all team members thanks. very knowledgeable and helpful and all team members thanks. More

Jorge in service , is the best reason for continued service visits at Auto-nation Audi. Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of k service visits at Auto-nation Audi. Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of knowledge of the brand, or even care. I was done with Audi Plano, the sales side almost got me in financial bind due to taking 2 1/2 months to pay off my trade! Even the sales manager made promises not yet fully kept. But Jorge in service has been prompt, professional, relatable, and a true asset to your team. Jorge went above and beyond to ensure everything was fixed,managed, and handled appropriately while never over promising and under delivering. Take care of people like Jorge in Audi service. Heaven knows your used car sales team could take example of what that looks like. The review stars is over the sales side! Well done Audi service! 10 stars for Jorge More

Easy to make an appointment. The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership ag The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership again! More

It’s always a great experience at Audi Plano for every visit. Staff are friendly and knowledgeable. And provide detailed explanations about the service done and answer all questions asked. Bryan is the be visit. Staff are friendly and knowledgeable. And provide detailed explanations about the service done and answer all questions asked. Bryan is the best guy and very helpful and knowledgeable in his job. More

Great experience with the sales representative Austin and the financial representative Ibrahim. However it was a great disappointment to be delivered a brand new car with an issue on day one. I had to retu the financial representative Ibrahim. However it was a great disappointment to be delivered a brand new car with an issue on day one. I had to return the car the next day and only got it back about 4 days later. I wish this could have been avoided as it’s affecting my trust in the product More

05/17/2024 Willing to go above & beyond to get a deal. Unlike Sewell, you won't be shorted on the deal. This isn't crazy negotiations. Time is money, and respect to both is crucial when it comes to com Unlike Sewell, you won't be shorted on the deal. This isn't crazy negotiations. Time is money, and respect to both is crucial when it comes to completing a deal. 12/07/2024 Appreciate the chance to be here again. Thank you for your hard work & the beautiful new car. Oscar is great to work with. More