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Audi Plano

Plano, TX

4.7
1,972 Reviews
our Premier Audi Dealer in Plano Your automotive needs are fully provided for at Audi Plano. As the North Texas and Plano area Audi dealership to turn to, we strive to make each customer experience successful and memorable. When you begin your search for a new Audi, a pre-owned Audi, or an Audi to lease, our Audi dealership is committed to helping you. At Audi Plano, we set the standard for a pleasant and practical dealership experience. Audi Plano is located in Plano, near Carrollton and Dallas areas.
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5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,972 reviews

November 11, 2024

Everyone was very knowledgeable and helpful. It did not seem to matter whether it was a four year old used car or if it had been a new Audi, they were just as willing to assist me. More

by laura_p_q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Boone, James Benjamin
Nov 13, 2024 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 07, 2024

They were very quick to help with my busted flat. I was traveling from another state and they scooped me up and fixed my problem quickly so I could get back on the road. Helpful and seamless ....lo More

by donna722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Nov 09, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2024

It was a great experience. Alli was very knowledgeable. She did a great job and we are very happy with our purchase. More

by Jetta Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison, James Benjamin
Nov 02, 2024 -

Audi Plano responded

Hi Jetta, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2024

Kid showing my wife totally rushed her through the process. Very unhelpful as this is our first AUDI. More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Benjamin
Oct 26, 2024 -

Audi Plano responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (972) 249-0905. We'd appreciate the chance to make your experience a positive one.

October 23, 2024

I love the service that I received yesterday from Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher More

by mlayinu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Feel free to stop by if you ever need any more help.

October 23, 2024

Very courteous staff service top notch. From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa More

by Martin3barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

October 20, 2024

I just bought a new car from Audi Plano. The process went very smoothly. I would highly recommend this dealership! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie *****
Oct 23, 2024 -

Audi Plano responded

Hello Jeff, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2024

Here’s a revised version of your text: The staff provides prompt and helpful service. They are attentive listeners and willing to explain the services needed for your car. They also make efforts to More

by Jungoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garzón
Oct 18, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you.

October 04, 2024

The whole team did an amazing job. Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and More

by Illiana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge & David
Oct 12, 2024 -

Audi Plano responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2024

Best experience customer service experience I've had since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. More

by Raider19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Justin Portman
Oct 12, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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