Audi Plano

Very welcoming and knowledgeable of the vehicles they are selling. The facility Eli’s undergoing construction, but still very clean selling. The facility Eli’s undergoing construction, but still very clean More

When I arrived service personnel immediately got to work to check out the car, what items would need service and how long the work would take. I felt that I could trust the service department to do a thorou to check out the car, what items would need service and how long the work would take. I felt that I could trust the service department to do a thorough job of attending to MY needs and they did exactly that. More

When using audi Plano Service department, I always use Bryan Cabrera- as he is efficient in responding, professional and genuine. Bryan Cabrera- as he is efficient in responding, professional and genuine. More

I’ve been an Audi Plano customer for nearly 20 years. Their Sales and Service departments both offer exceptional customer service with every visit. Their Sales and Service departments both offer exceptional customer service with every visit. More

Thank you to Mackenzie for having everything ready for me when dropping my vehicle off for repairs. I drove all the way from Amarillo, Tx to have repairs and differential service performed at Audi Plano. me when dropping my vehicle off for repairs. I drove all the way from Amarillo, Tx to have repairs and differential service performed at Audi Plano. Driving over 4 1/2hrs one way says a ton of how Mackenzie and the technicians have treated me. Thank you to the technician for doing a great and speedy job on making repairs and service on my vehicle. More

Their service department was helpful and communicated well. The loaner car provided met my expectations and I received my car back in a timely manner. well. The loaner car provided met my expectations and I received my car back in a timely manner. More

Outstanding dealer! Helped me to get my dream car, Thanks to Troy Park for understanding my needs and getting the right car for me. Helped me to get my dream car, Thanks to Troy Park for understanding my needs and getting the right car for me. More

Alex Huffman and his team did a great job diagnosing & repairing our vehicle. Greatly appreciate his service. He made the experience pleasant when car repairs are never pleasant. repairing our vehicle. Greatly appreciate his service. He made the experience pleasant when car repairs are never pleasant. More

It has been 22 weeks since I paid cash for a used Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow throu Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow through. Let's be honest, the problem is always at the top, and it is clear that there is zero accountability at the top. I would NEVER, NEVER, NEVER, NEVER recommend these folks. This is my second review. After my first review, I received a message from the General Manager asking me to call him directly, along with a phone number. The number was to the switchboard and the young lady that answered the call wasn't sure who the General Manager was but was sure that he was on the phone. He will call you back. He didn't. I called again the next day and was told that Mr. Ali was on the phone but would call me back. He didn't. Next stop AutoNation. More