Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I use the services of the dealership for service on our Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. The dealership just has a lot of backlog - so be aware of that as you drop your vehicle. More
I had an excellent experience at Audi Plano. Andrew was outstanding, he clearly explained what services were needed right away and what could wait, which I really appreciated. He also made sure Andrew was outstanding, he clearly explained what services were needed right away and what could wait, which I really appreciated. He also made sure my Audi Care plan covered the majority of the services, which was incredibly helpful. On top of that, he helped expedite getting my car cleaned so I could be on my way quickly. Truly excellent service all around! More
Service was friendly and understood what we were looking for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The wor for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The work was done timely and we were very satisfied with the results. More
McKenzie is exceptional! Very talented and my experience with Audi Plano was beyond expectations just because of her help and support. Very talented and my experience with Audi Plano was beyond expectations just because of her help and support. More
Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to compl the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to complete my service timely and complete all the items scheduled for repair/maintenance, etc. He is also good to work in extra requests, e.g. completing a state required vehicle emissions test. This service department is a big reason why I continue to buy cars here...4 Audi's so far! More
Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Ve Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Very friendly people. More







