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Audi Peabody
Peabody, MA
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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622 Reviews of Audi Peabody
December 18, 2019
Destructive Technicians I've been going to this dealership for over 2 years. Lately their service dept has gone downhill. Damaging my turbo charger at my 40k service to filli I've been going to this dealership for over 2 years. Lately their service dept has gone downhill. Damaging my turbo charger at my 40k service to filling my crankcase with half of the required oil during my 50k service. I won't mention the service writers reaction to me for giving a less than complimentary satisfaction survey. They gave terrible service and chewed my butt about the unflattering survey. More
by mike
Employees Worked With
employee not listed
November 04, 2019
I was in for a recall and a inspection sticker and to buy Audi care. The visit was great until I went to pick up my car. The guy running cars pulls up with my car in the bay and leaves the car in d and to buy Audi care. The visit was great until I went to pick up my car. The guy running cars pulls up with my car in the bay and leaves the car in drive which the e brake on. Had that ebrake failed the car would have crashed total disrespect for a customers property. This makes we wonder how the mechanics are working on cars if there is that much lack of respect for a customers property.i think I might be switching to Burlington Audi after this incident. More
by BillStpierre
Employees Worked With
Who ever the car runner was that day
June 03, 2019
Audi efficiency Audi Peabody is always efficient and helpful, even when I don’t have an appointment Kind service advisors are helpful and knowledgeable A pleasure Audi Peabody is always efficient and helpful, even when I don’t have an appointment Kind service advisors are helpful and knowledgeable A pleasure to do business with More
by Audi efficiency
Employees Worked With
Alan Shauffer, Russell Parolisi
May 22, 2019
Really good experience I bought a car from these guys in late December and had a great experience with Audi of Peabody from start to finish. When I was comparison shoppi I bought a car from these guys in late December and had a great experience with Audi of Peabody from start to finish. When I was comparison shopping the 2 sales guys who assisted me (Warren Wendt and Jon Cohen) knew the Audi line, and their competitors line, well and were able to point out the strong points and weaknesses of all of the cars I was considering. They were never pushy just knew their stuff Also very easy to take a test drive and I felt that I got a true feel for how it drove. The two best parts for me were: Price - I did a lot of research and comparison shopping and felt they gave me a really good price on the car I bought, a Q5, and also on my trade-in. Delivery - I was going to Maine for a week and really wanted to get the car quickly and not have to drive back to pick it up. The sales people and service guys stayed late and got the car to me in record time and it looked and drove great. I had a great experience here! More
by BrianB
Employees Worked With
Warren Wendt, John Cohen
April 05, 2019
Horrible experience over internet Sent an e-mail trying to get a quote for a new Q7. I sent a spec sheet and all the features I was looking for in the new car. I asked if they had anyt Sent an e-mail trying to get a quote for a new Q7. I sent a spec sheet and all the features I was looking for in the new car. I asked if they had anything that matched or if they were able to source a comparable vehicle. I was unfortunate enough to get a response from Theodore Piotrowicz. The e-mail response from him was short and unprofessional telling me to "tell him the exact car I was looking for" if I wanted to get a quote. God forbid he would have to do his job and check my spec sheet against anything they had available. Needless to say we didn't give them our business. We went over to Audi Nashua through their internet department and had a great experience and purchased a Q7 the same day. Definitely would not recommend Peabody. More
by samgoodman123
Employees Worked With
Theodore Piotrowicz
January 02, 2019
Hostile experience I came into the dealership to look at a used car. I met the salesman Harley (or Henry) and he was very calm, very collected, and was helpful. The mome I came into the dealership to look at a used car. I met the salesman Harley (or Henry) and he was very calm, very collected, and was helpful. The moment that the manager came in to try to take over the sale was when things changed. The manager, Dan, came up to us at the desk and seemed to be calm at first. As we were talking and trying to negotiate a price on my trade-in, he became aggressive and hostile through his body language and the way he was raising his voice towards me. As time went on and we continued to go back and forth trying to make a sale on the vehicle, he eventually blew up, yelled “Fine, looks like you’re not getting the car!”, and snatched the papers from the desk in a malicious manner and stormed away. He was acting like a playground bully and was trying to assert some dominance in the sale, and when I pushed back he became more and more aggressive. The dealership in general is alright, well laid out, with good cars. The car salesman Harley (Henry) was very nice and very patient, and was a joy to work with. Dan, on the other hand, was unprofessional and hostile during the whole process. Do not work with Dan If you go to this dealership for any car sales, unless you want to feel uncomfortable and nervous the whole time. More
by Sheepdog1
Employees Worked With
Dan Cushman
October 15, 2018
Dynamic Customer Service I recently purchased a used Mercedes from Audi. Called service and spoke to Mike; and he said bring it in. Mike was leaving early introduced me to B I recently purchased a used Mercedes from Audi. Called service and spoke to Mike; and he said bring it in. Mike was leaving early introduced me to Bethany , she was fabulous. We received 1st class service. Service Rocks! Keva M Williams Happy Customer More
by Keva Williams
Employees Worked With
Mike & Bethany in Service!
July 22, 2018
Bought a used Mazda Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and getting close to the deal I wanted for my wife. We live an hour away, so Ted knew if we made the trip we were going to buy the car. Showed up, met with Daniel Otavo who was extremely professional and friendly, what you want in a salesperson. Always polite and not pushy, which it also helped that most the deal was done before we got there. If this was not the case, I would have been happy to go through the whole process with Dani. The Finance was fine, there was some confusion but they stuck with their word and made sure they honored the deal that we showed up for. If you are in the market for a car, and want an up front/honest experience I would highly recommend talking with Ted and Dani. More
by JankyFlink
Employees Worked With
Theodore Piotrowicz, Daniel Otavo
July 18, 2018
Excellent service I brought my car in and was welcomed by knowledgeable and friendly personnel. They performed the service I requested quickly and efficiently. Dealin I brought my car in and was welcomed by knowledgeable and friendly personnel. They performed the service I requested quickly and efficiently. Dealing with the staff is a wonderful experience and I will be back! Thank you More
by Lindaaudi
Employees Worked With
Bethany and tomas
March 26, 2018
Service Excellent service today, as is always the case. Efficient, polite, and accurate. I’ve never had to return with an unresolved issue. I highly recommend Excellent service today, as is always the case. Efficient, polite, and accurate. I’ve never had to return with an unresolved issue. I highly recommend. More
by rdalex
Employees Worked With
Michael Armstrong
