
Audi Palo Alto
Palo Alto, CA
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2,832 Reviews of Audi Palo Alto
David Liss has been great to work with David kept me informed on the status daily and was very through in explaining some of the technical questions that I had. I truly appreciate his commi David kept me informed on the status daily and was very through in explaining some of the technical questions that I had. I truly appreciate his commitment in providing this high level of service More
Took my Audi for recall & one year service Took my car for recall & one year oil & filter change. John Su as well as the rest of the people working with me were great. Took my car for recall & one year oil & filter change. John Su as well as the rest of the people working with me were great. More
Smooth Buying Experience Overall buying experience was smooth. Sales people were knowledgeable, friendly and handled my transaction with a sense of urgency. Financing went smo Overall buying experience was smooth. Sales people were knowledgeable, friendly and handled my transaction with a sense of urgency. Financing went smoothly and I felt like I was treated with respect throughout the process. Vehicle purchase was a good value for vehicle purchased and I would do business with them again. More
Honest, knowledgeable and efficient with my time. The team was great. No games, just helping me get the car I wanted. Importantly, they worked with me to make the experience free of all the normal sit The team was great. No games, just helping me get the car I wanted. Importantly, they worked with me to make the experience free of all the normal sitting around waiting for a manager or finance officer. They were super efficient and respectful of my time. Also, not overly salesy—they actually wanted to make sure I had the best car/color/options for me. Straightforward with no BS. Professional and responsive. More
10k service. Replace damaged tires. Excellent. Help scheduling. Responsive to problem with tires. Car ready on time. Cleaned thoroughly.I was very impressed with everyone I dealt with Excellent. Help scheduling. Responsive to problem with tires. Car ready on time. Cleaned thoroughly.I was very impressed with everyone I dealt with at the dealership. They did an excellent job. More
Great communication We really appreciated the level of communication at audi palo alto. we found the video inspection very helpful and a good record of the status of our We really appreciated the level of communication at audi palo alto. we found the video inspection very helpful and a good record of the status of our car. Also appreciated the lyft ride back and forth to our house. More
Great John Su is very professional and great to work with. John made sure my 10 k service went smoothly and quickly. Thanks you very much. John Su is very professional and great to work with. John made sure my 10 k service went smoothly and quickly. Thanks you very much. More
John is the best! We have been using Audi Palo Alto for all of our service needs for years and will continue to do so! Very professional and efficient! We have been using Audi Palo Alto for all of our service needs for years and will continue to do so! Very professional and efficient! More
Online purchase I contacted this dealership around the thanksgiving holidays. They stayed in good contact, provided a great price with all incentives ahead of time so I contacted this dealership around the thanksgiving holidays. They stayed in good contact, provided a great price with all incentives ahead of time so there wasn’t any haggling or surprises. Great experience. More
Great buying experience Would definitely recommend this dealership to friends. Fairly simple transaction. Mark was our salesperson, he did a great job. I'm glad to be hi Would definitely recommend this dealership to friends. Fairly simple transaction. Mark was our salesperson, he did a great job. I'm glad to be his first customer. Luan was very knowledgeable and a great help as well. Thanks guys. More