Audi Palo Alto

Best car buying experience in Bay Area, all brands included! I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credi I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credit, 179 tax credit, charging, brand new address, etc.) and within one day, I know more about this hyper-sophisticated eTron than my 3-year old BMW X5. If the dealer makes a different to your buying decision, go to Palo Alto even if you weren’t thinking about Audi before. More

Easy buying experience I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and ver I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and very helpful. When I didn't understand how to some of the features he happily got the technologist to teach me. I got a great deal on the car of my dreams and it was mostly painless. The financing process was longer than I had expected but overall still very easy. More

Great service quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. More

Great deal Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late t Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late to get the transaction to go through. I would recommend Audi if Palo Alto for all of your car- buying needs! More

Best service Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on email. Few times (5-7) I did not get email reply from sales person. Michael is on top of everything! More

Loved my experience at Audi Palo Alto. Omar, victor, Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! More

Great service Kevin was great! Service was fast and turnaround time was as well. Everybody was respectful and kind at the service department, also helpful. Thank yo Kevin was great! Service was fast and turnaround time was as well. Everybody was respectful and kind at the service department, also helpful. Thank you. More

Very reliable service The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my c The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my car was ready on time. More

Oil Change Service was quick and prompt and performed on the same day. Service technician, Quan Huynh, was very friendly and efficient. Also provided a ride home Service was quick and prompt and performed on the same day. Service technician, Quan Huynh, was very friendly and efficient. Also provided a ride home. More

Great sales team, but did not appreciate the bad cop finance Radi was fantastic. Audi USA messed up my order and delivered my e torn to the wrong state. Radi found another and got it to me with only a few weeks Radi was fantastic. Audi USA messed up my order and delivered my e torn to the wrong state. Radi found another and got it to me with only a few weeks wait with no cat. Boo Audi USA but yay Radi at Audi Palo Alto. But then boo finance guy- no one ever told me that Routine maintenance for three years of my lease was not covered by Audi as, it was covered by my previous Volvo dealership. You would think that such an expensive Car in a luxury brand would cover maintenance for three years. So I got squeezed out of another $2000 by the finance guy who made it very unclear what my options were. I finally signed up for something just to get out of there so I wouldn’t miss my kids volleyball game. Oh well, it’s a fantastic car and I’m lucky to have it. More