Audi Palo Alto

Great service !great sales staff ! Not sure what else to Great service !great sales staff ! Not sure what else to say , I was happy and satisfied . And I got a loaner car which made my life much easier. Great service !great sales staff ! Not sure what else to say , I was happy and satisfied . And I got a loaner car which made my life much easier. More

Good service Overall, a good service experience. Team was able to diagnose my MMI situation and provide appropriate follow up. I like the engagement via text m Overall, a good service experience. Team was able to diagnose my MMI situation and provide appropriate follow up. I like the engagement via text message that keeps me current on status. Only reason this isn’t five stars: I sat in my car for 20+ minutes waiting for someone to greet me. I was the only car in the waiting bay, and I counted 5+ employees hanging out, chatting about the Niners, doing whatever they were doing on their mobile phones. More

Good desk service and delivery on time The scheduled time was recognized and the use of Lyft is a good idea. Service record was clear and the car was washed for delivery. Thanks. The scheduled time was recognized and the use of Lyft is a good idea. Service record was clear and the car was washed for delivery. Thanks. More

Already sent in review l sent in a generall negative rating. The ony reason I recomend it to others was my good experience with them in buying and servicing two previous car l sent in a generall negative rating. The ony reason I recomend it to others was my good experience with them in buying and servicing two previous cars. More

Slow to execute Super friendly sales and very supportive. But, I bought a car on line and it took a 1.5 weeks just to get the papers to sign the purchase agreement. Super friendly sales and very supportive. But, I bought a car on line and it took a 1.5 weeks just to get the papers to sign the purchase agreement. More

Work was solid, communication was excellent I had my 2019 A4 in for a loud squeaking noise from the engine, a buzzing audio speaker and a tire. It did take about a week to get completed, but th I had my 2019 A4 in for a loud squeaking noise from the engine, a buzzing audio speaker and a tire. It did take about a week to get completed, but they gave me a loaner which made everything easy. John was fantastic keeping me up to date on the repairs and I'm very satisfied with them. Thank you! More

Great Place to buy Audi....! They take care of the customers very well - they have a great facility and location in the heart of the valley. They are pretty good in terms of the l They take care of the customers very well - they have a great facility and location in the heart of the valley. They are pretty good in terms of the loaners when you go there for the service. More

good experience sales person was knowledgable, and friendly. he was very patient with us and in answering our questions, we did not feel pressured. Overall a very goo sales person was knowledgable, and friendly. he was very patient with us and in answering our questions, we did not feel pressured. Overall a very good experience. More

Good Experience Have an A6 Diesel, ran low on blue tech and stopped by without an appointment - in and out in less than 30 minutes - very nice. Have an A6 Diesel, ran low on blue tech and stopped by without an appointment - in and out in less than 30 minutes - very nice. More

We received excellent service at this dealership David was excellent With the service he provided us and also we're able to receive a loaner car which was good and we were able to go to our next appo David was excellent With the service he provided us and also we're able to receive a loaner car which was good and we were able to go to our next appointment. More