Audi Orange Park - Service Center

They always do a great job! Great folks! Very helpful in diagnosing the issues, advising on solution and follow up with me. I appreciate their thoroughness. Almost always get Great folks! Very helpful in diagnosing the issues, advising on solution and follow up with me. I appreciate their thoroughness. Almost always get a loaner car which is helpful. More

It gets better every time! I’m a return customer, in car dealerships we all have seen management and staff come and go. I hated to loose Kahn who was here in 2015, but I must g I’m a return customer, in car dealerships we all have seen management and staff come and go. I hated to loose Kahn who was here in 2015, but I must give praises to Brady and team. Especially Mani, who is not only patience but a real gentleman. They both gave me the impression that whatever package and deal they were working on for me was worth the wait. Mani seemed to just be a genuine nice respectful person. That’s a lot to receive from young men today and I truly appreciated him. But I never expected a new vehicle!! I observed Brady’s charisma while in the waiting area not knowing who he was, but his energy was so positive and delightful, he’s perfect for his position. The entire team blended beautifully and it was a peaceful, productive Saturday morning. We appreciate you all and we’re extremely blessed to be a part of the AudiJax family. I came in for a routine service and drove home in a new 2018 Q5!!! More

they listen and then do the absolute best they can We were caught in a situation that was not the dealership or even Audi's fault. We understood, but the delays were frustrating. When the frustratio We were caught in a situation that was not the dealership or even Audi's fault. We understood, but the delays were frustrating. When the frustration hit Glenn's desk he found a solution that worked. Knowing that the service department listens and does the best that they can is really all you should expect and they delivered in full. Thank you Glenn! More

APR Dealer! Had a great time at this Audi Dealership, they were hosting an APR launch event. I was able to go stage 1 on my b8.5 S4. Service and work was great! W Had a great time at this Audi Dealership, they were hosting an APR launch event. I was able to go stage 1 on my b8.5 S4. Service and work was great! Would definitely recommend. Glenn was great to work with on setting up the tune and MJ was great placing the tune on the car. More

Review Excellent service that exceeded expectations. Everything was down in a timely manner with attention to detail. I would definitely have my car service Excellent service that exceeded expectations. Everything was down in a timely manner with attention to detail. I would definitely have my car serviced there again. More

Parts and Service Dept I just want to Thank you for having people in your Dealership that pay attention to detail and are courteous, I had dealings with Carlos in the Parts I just want to Thank you for having people in your Dealership that pay attention to detail and are courteous, I had dealings with Carlos in the Parts Dept and Alex in the Service Dept. Both of them were professional and courteous, they were informative and professional in every aspect of my business with them.. Great Job Guys, Thank you More

above and beyond Had a major brake issue with my 2013 Q5. Service manager went beyond his normal duties to make this vehicle whole again. The majority of the replaceme Had a major brake issue with my 2013 Q5. Service manager went beyond his normal duties to make this vehicle whole again. The majority of the replacement parts were paid for by Audi or this dealership. My warranty had run out 2,000 miles ago but the manager didn't think the repairs should be my burden alone. This could have been a devastating repair bill and left me with a bad opinion of Audi. Parts alone were near $5,000.00. This dealership has renewed my faith in this automotive brand. My vehicle was in the service department for 3 weeks. The service advisor, Alex, called me every other day to keep me informed on when parts would be in and how repairs were progressing. They both made this ordeal much less painful. More

Touch up paint We had some paint chips on the bumper of our A7 and decided to try the touch up paint. I called the parts department and talked with Carlos Drake. H We had some paint chips on the bumper of our A7 and decided to try the touch up paint. I called the parts department and talked with Carlos Drake. He was very helpful in locating the proper color for the car and explaining how to apply the paint. I could not have asked for better customer service. More

service experience outstanding I was very happy with both my service advisor, Rachel, and her service manager, Glen. Both were excellent at their jobs, and Glen was able to secure I was very happy with both my service advisor, Rachel, and her service manager, Glen. Both were excellent at their jobs, and Glen was able to secure some help from Audi on the overall cost of the repair. More