Audi Orange Park

I thoroughly enjoyed my experience with Mr. Allen. I did not purchase a car with Mr. Allen, but I he provided an outstanding environment for doing so. Customer Service: Mr. Allen was very attentive. Due not purchase a car with Mr. Allen, but I he provided an outstanding environment for doing so. Customer Service: Mr. Allen was very attentive. Due to his tenacity, he very nearly won my business. He was able to appeal to my entire family, whether discussing suspension or New Year's plans. Quality of Work: Outstanding - Mr. Allen's Reputation is what referred us to him, but his quality of work is what will bring us back. Friendliness: Genuinely nice- We thoroughly enjoyed our conversation with Mr. Allen. He does a great job of flexing his personality to the customers, and appeal to all members of the party. Price: Great- I couldn't believe I walked away from the deal. But, I know who to go back to in a couple years. Overall: Mr. Allen has a very thorough knowledge of the car industry, and was literally a coin flip from winning my business. I'm looking forward to doing business with him in the future. More

I would like to thank Mr. Allen for all his hard work and time on help getting the deal push thought for me and my wife she"s very happy with her new Audi A6:)Mr. Allen did a GREAT JOB with me and my family time on help getting the deal push thought for me and my wife she"s very happy with her new Audi A6:)Mr. Allen did a GREAT JOB with me and my family and treated us very well. More

I purchased a Q5 from Edd Allen in Dec 2012. Edd is great to deal with and it's clear he and the entire dealership understand customer service and put the customer first. In my case there were some extenuati to deal with and it's clear he and the entire dealership understand customer service and put the customer first. In my case there were some extenuating circumstances causing a delay with the car I had on order. The delay was not the dealership's fault (late shipment from the Audi factory) but the timing was going to be a deal breaker for me due to various reasons. Edd and sales manager Spencer bent over backwards to work out an alternative for me and we ended up making a deal on a different Q5. In the end I got a car I'm very happy with. I would highly recommend Audi Jacksonville as my experience was a great one and I'd definitely buy from them again. More

I had a Great experience with nothing negative to say about this dealership and these 2 salesmen. It came down to 2 cars and I walked out of there a satisfied owner of an Audi. While being friendly and a about this dealership and these 2 salesmen. It came down to 2 cars and I walked out of there a satisfied owner of an Audi. While being friendly and accommodating, Edward Allen offered to put me in a Audi loaner while the detail guys buff out a scratch and dent in the car I bought. I would recommend this dealership and these 2 salesmen to anyone. More

We had a wonderful experience with Ed! He was polite and eager to help us. Ed negotiated well and we all left very satisfied. We also worked with Michael Wawrzyniak who, while reluctant at first, worked w eager to help us. Ed negotiated well and we all left very satisfied. We also worked with Michael Wawrzyniak who, while reluctant at first, worked with us for a great deal. Woody O'Cain is a great Finance Manager. He made it a fast process and switched our tag & title quickly. We will definitely recommend Audi Jacksonville to friends and family! More

An extraordinarily pleasant buying experience. First vehicle service also pleasant. Significant service after the sale. Sales people helped me to find exactly what I indicated that I wanted -- at a pr vehicle service also pleasant. Significant service after the sale. Sales people helped me to find exactly what I indicated that I wanted -- at a price break. More

Great experience! I would recommend Audi of Jacksonville to anyone. Mike Kennedy and Edd Allen really know what they're talking about, they are intelligent and trustworthy and won't sell you anything that t to anyone. Mike Kennedy and Edd Allen really know what they're talking about, they are intelligent and trustworthy and won't sell you anything that they wouldn't buy themselves. Mike Kennedy knows all there is to know about cars and can answer any question you have. Edd Allen is funny, smart, and outgoing, he makes the sometimes stressful buying process enjoyable and makes you feel like a friend you've known for years! I will talk highly of Audi Jacksonville as I drive around in my new car! Thanks to everyone there! More

I recently purchased an A4 Cabriolet (convertible) which required some work including top (the rear window was leaking) and timing belt. As important as these components are, I didn't want to chance an ind required some work including top (the rear window was leaking) and timing belt. As important as these components are, I didn't want to chance an independent shop and got Michael Kennedy on the phone. Let me tell you, it was as if he was waiting on my call and I truly felt as if I was calling my brother who was the service writer. Once we confirmed the year and model, Michael said there shouldn’t be a leak as the car is still relatively new and said he couldn’t repair the leak and it would require a brand new top (which I confirmed with a local upholstery business in St. Augustine). Before I could freak out about having to pay over $4,000 on a new top, Michael right away offered to pay for the top if I would pay to put it on. We paid just a small fraction of what would have ruined Christmas. While being serviced, I asked Michael to have the technicians go over the vehicle to ensure safety and to pick out potential issues (don’t want the wife on the side of the road now do we). He said the car was in great shape and seemed genuinely impressed with it’s condition and said we were fast approaching the recommended service interval to replace the timing belt. I told him we would get together on it later as the holidays have taken it’s toll on the budget. Michael advised that there was a promotion that Audi had where it discounted the job by $300 and got his manager to approve it for us! Michael went above and beyond including providing us not only with his personal cell number if we had any questions but with a BRAND NEW 2013 A4 (amazing car!) and even coordinated payment (long story) with the dealer I purchased the vehicle from. We are looking forward to working with Michael in the future (we also own a Mercedes which Jacksonville Audi is able to service as well) and wish him and his team continued success. Thank you Michael! More

Overall experience was great and very enjoyable. Edd was very attentive and informed me of the Q5 and the various features that it offered. His casual but attentive style meshed well with my buying behavior very attentive and informed me of the Q5 and the various features that it offered. His casual but attentive style meshed well with my buying behavior and he allowed me to move at my pace. This made for a less pressured sales process and increased my overall satisfaction with the experience. Additionally, he introduced me to a service manager who also was helpful in explaining the maintenance program and the typical maintenance visit. This helped boost my confidence in the vehicle and future dealings with the dealership. The only minor issue, which Edd and the Finance Manager corrected immediately, was a discrepency in the final selling price which was negotiated. Once the error was identified, they quickly corrected it and had me on my way. Overall, I would rate both Edd and Audi Jacksonville very high in overall experience and I would definitely buy another Audi. More

Love my car and Alex Fajardo. Pleasure doing business with this dealership. Highly trained and excellent people skills. He listened to us and paid attention to what we were looking for in a new car. with this dealership. Highly trained and excellent people skills. He listened to us and paid attention to what we were looking for in a new car. More