Audi Orange Park

AWESOME Everyone was very helpful and nice. Especially Antoine! The choice of car was excellent fit for my needs. As a student this car was perfect. Everyone was very helpful and nice. Especially Antoine! The choice of car was excellent fit for my needs. As a student this car was perfect. More

Very nice young lady this young lady had a super bright smile from the second i approached her and was very helpful in directing me to where i need to be super helpful and this young lady had a super bright smile from the second i approached her and was very helpful in directing me to where i need to be super helpful and courtious More

2018 Q3 - best buying experience ever! I absolutely love my new 2018 Q3! The team at Audi Jacksonville was easily the most seamless, easiest buying experience one could have. Trading out of I absolutely love my new 2018 Q3! The team at Audi Jacksonville was easily the most seamless, easiest buying experience one could have. Trading out of my Ford Focus and into an Audi took very little time, and I knew as soon as I walked into the dealership it would be an experience to remember! Fantastic! More

Worst experience ever. I gave the rating I did because my experience with Audi Jacksonville was a nightmare. The managers and sales people I dealt with to buy a 90k vehicle I gave the rating I did because my experience with Audi Jacksonville was a nightmare. The managers and sales people I dealt with to buy a 90k vehicle and have it shipped to another state was absolute chaos. The purchase almost didn't happen and when I wired all the money and the car was finally shipped it came stripped down and with no documents where I could actually legally drive the vehicle. When i got into the rover for the first time the gas light was on and it had 21 miles to empty and no floor mats. Yes i did buy it used but a $90,000 rover with 5000 miles on it with no floor mats and missing a back seat insert. The spare tire has been out for some reason? I called and called and when Roger finally called me back I was told that the mats and insert that were missing he would reimburse me as I had bought the missing items. I posted a review on yelp and I was called today and told that unless I took my review down I was not going to be reimbursed for the items I had previously been told would be. Is this black mail? I also was told this rover was perfect condition. It has a rip in the leather, i had to get the rover professional buffed out already due to all the scratches and swirls in the paint. I deep scratch on the passenger side door that they tried to cover up. I would never recommend this dealership to anyone. I will also be contacting the BBB. More

Out of Town Ease Great teamwork and advanced planning allowed for a simple purchase process coming from out of town. Thank you all for your hard work and flexibility Great teamwork and advanced planning allowed for a simple purchase process coming from out of town. Thank you all for your hard work and flexibility More

Excellent and Easy buying experience! Tory Marrero knew I was shopping for SUV. She asked questions to understand what features were important to me and what was my price point. She invit Tory Marrero knew I was shopping for SUV. She asked questions to understand what features were important to me and what was my price point. She invited me to look at couple of cars. After meeting her and her manager Andy they listened to my needs and quickly thought of VW Toureg. Tory was very knowledge and showed us the car and all it’s features, and took us for a test driving the car. I was totally impressed and ready to buy. Her manager, Andy was also very knowledgeable and quickly summarized the key financing options so we could arrive at a decision. In addition he went above and beyond in trying to negotiate a better deal with finance companies. Overall I was definitely impressed by Tory an Andy’s willing to help seal the deal in a non pressured but friendly and helpful manner. This was definitely a quick sale but one that was easy and pleasant thanks to all the nice employees that worked at Audi Jacksonville. I would definitely recommend shopping at Audi Jacksonville thanks to my experience. More

Awesome dealership Dealership is is is very professional and the sales people know what they are doing. I would highly recommend buying a vehicle from this dealership. Dealership is is is very professional and the sales people know what they are doing. I would highly recommend buying a vehicle from this dealership. More

Love my car Stephan Gronberg, General Manager, was super to deal with. Communication is what is the most important thing is any dealing. Stephan is awesome. Love Stephan Gronberg, General Manager, was super to deal with. Communication is what is the most important thing is any dealing. Stephan is awesome. Love my car and look forward to dealing with Audi Jacksonville for my next car purchase. More

Awesome Experience By far the best experience I’ve ever had at a car dealership. Richard was very honest and thorough! He kept us informed throughout the whole process By far the best experience I’ve ever had at a car dealership. Richard was very honest and thorough! He kept us informed throughout the whole process eliminating any stress or unknowns. He made us very comfortable and he has an awesome personality. I will definitely recommend Audi to all my family and friends. More

Amazing experience! Our salesman Antoine, was fantastic. So easy to work with finding which model suited my needs the best. No pushy & when he didn’t have an answer to on Our salesman Antoine, was fantastic. So easy to work with finding which model suited my needs the best. No pushy & when he didn’t have an answer to one our questions he quickly found it. I brought my trade in to this dealership for servicing prior to buying my new car so I knew the service dept ways great. I highly recommend this dealership & Antoine as salesman. I was so excited pulling out in my new SQ5! More