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Audi Ontario - Service Center

Ontario, CA

4.9
1,104 Reviews

1,104 Reviews of Audi Ontario - Service Center

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July 21, 2023

I am very pleased with my recent repair work done to my Q3. They were able to finally fix my window issue (sap in the mechanism) and then wash and vacuum my car. Communication was great. More

by jlabani65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Ontario responded

Thank you for sharing your positive experience with us! We are glad that our team could get your Audi Q3's needs taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 21, 2023

Diane Perez’s knowledge gives me the confidence and trust that keeps me coming back. More

by bduron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Ontario responded

Thank you for leaving Diana this wonderful review! We are so glad that she could provide you with 5-star service. She will be honored to hear of your kind words and to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the rest of the team here at Audi Ontario may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 20, 2023

Quick through work Good break down of what was do very friendly and accommodating service More

by tsciacca64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with us here at Audi Ontario! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 17, 2023

This review is for Dani Paiz and her service team. Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt More

by albertlin90s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Audi Ontario responded

A L, Thank you for choosing Audi Ontario and for leaving Dani this positive review! Providing quality and efficient service is so important to us, and we are glad that Dani's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 16, 2023

Dani Paiz is truly most important aspect of any dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the More

by rnvwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Audi Ontario responded

Thank you for taking the time to leave Dani this wonderful review, Robert! We are so glad that she could consistently provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority here at Audi Ontario, and she will be honored to hear of your kind words and to know how confident you are in her efforts. We look forward to continue providing you and your Audi's with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 13, 2023

Did it one already give Dani Paiz a superior rating. Sales it important to be treated above average & more than fair. But as you know Service is very important because you spent 3-6 years More

by rnvwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Ontario responded

We appreciate you taking the time to leave Dani this 5-star review! We are delighted that she and the team could provide you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that our Sales and Service teams may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 13, 2023

My service rep, Diane Perez, has always been consistently accommodating and communicative. A wonderful rep! More

by Freddy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Ontario responded

Freddy, Thank you so much for your 5-star rating! We are delighted that Diana consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 13, 2023

Nice /professional /patience and give me some great advice. Thank you and I will come back to your store for my car. More

by fht95788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are delighted that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 12, 2023

The communication of Dani Paiz was outstanding, great people skills, she kept me informed every step of the process. She by far is tater #1 of all the service writers I’ve work with. Putting in perspecti More

by rnvwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Ontario responded

Thank you for leaving Dani this excellent review! We are so glad that she took great care of you and kept you well informed throughout the process. Providing top-notch service is so important to us here at Audi Ontario, and she will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 12, 2023

At the dealership of Audi Ontario I experienced excellent service and timely responses to my inquiries! Much appreciated. More

by Sramirez8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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