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Audi Ontario - Service Center

Ontario, CA

4.9
1,104 Reviews
Call Service Center (909) 292-1918

1,104 Reviews of Audi Ontario - Service Center

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October 25, 2023

I come here to make sure my car is handled with the utmost care. Every time I come to Audi Ontario my Audi looks and runs brand spankin new when I drive home. Ramon Flores was my rep, I told him my bud More

by Agh92881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Audi Ontario responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Ramon and the team took great care of you and you Audi. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 25, 2023

Ralph is working on building a wonderful relationship with the customer he was very helpful More

by Polacekalta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are glad that Ralph took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 21, 2023

The service is considerate, friendly and patient. She can answer my questions and remind me of my future service More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Audi Ontario responded

Joy, We appreciate your 5-star rating and we are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 20, 2023

Christin Orms was amazing in getting my car fixed aswell as accomadating me so promptly. Thank you everyone at Audi Ontario. It is a pleasure getting service done here. More

by FarzyFarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Audi Ontario responded

Farzy, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Christians efforts could meet your satisfaction! We are pleased to know that he made your service visit here a pleasure. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 19, 2023

Diana is wonderful as a service rep. I always appreciate how she takes the time to contact me and keep me updated on work being performed. More

by Freddy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Audi Ontario responded

Freddy, We greatly appreciate you for leaving Diana this amazing review! We are happy to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you updated on your vehicle while it was being serviced here at Audi Ontario. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2023

Set me up with a loaner as promised and delivered the vehicle within the promised time frame. Thank you Christian Orms. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Audi Ontario responded

Alex, Thank you for sharing the positive experience you had here at Audi Ontario with Christian! We are glad to hear that Christian took great care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to know he set you up with a loaner while your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2023

My experience felt custom. DANI PAIZ she is very good and detailed. Kept me informed which is what we all want More

by rolfsimmonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Audi Ontario responded

We are grateful for you leaving Dani this wonderful review! We are thrilled to hear that Dani took amazing care of you and your automotive needs. We are happy to know that she kept you informed on your vehicle while it was being serviced. We look forward to the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2023

Alex was professional and helpful. The vehicle was returned as scheduled and he communicated well. More

by lchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are delighted to know that he communicated well with you during your service visit. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 14, 2023

Ramon Flores in the service dept took great care of my vehicle & communicated every step of the way during the 2 days of service. Thank you More

by dhardimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Audi Ontario responded

We are grateful for you leaving Ramon this terrific review! We are glad to hear that Ramon took great care of you and your automotive needs. We are pleased to know that he communicated with you every step of the way. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 12, 2023

My service advisor Diana Perez was very professional and efficient. She has a great attitude and was listened to my needs. More

by Samson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Audi Ontario responded

Samson, Thank you very much for sharing the positive experience you had here at Audi Ontario with Diana! We are delighted to hear that Diana took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to hear that she had a great attitude and listened to all of your needs. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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