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Audi Ontario - Service Center

Ontario, CA

4.9
1,097 Reviews

1,097 Reviews of Audi Ontario - Service Center

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January 03, 2025

Diana Perez was very helpful with my service appointment. She answered all of my questions and helped with a small broken item on my car. She was very professional and polite. I highly recommend Diana Pere More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
January 01, 2025

I brought my car in for a major service. I was immediately acknowledged upon arrival. The service advisor, Alex Wong was friendly and helpful. He listened to my car concerns and kept me u More

by jeannied
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
December 27, 2024

My Service Advisor, Diana Perez at Audi Ontario is Amazing & a pleasure to work with! More

by Fiveftxactly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Audi Ontario responded

We appreciate you for leaving Diana this remarkable review! We are delighted to know that she was amazing and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 24, 2024

Dani Paiz was very professional and knowledgeable about the service job on my car. She effectively communicated very well. Thank you! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farzy Rashid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Audi Ontario responded

David, We are grateful for you leaving Dani this extraordinary review! We are pleased to know that she was very professional, knowledgeable and effectively communicated very well with you. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 22, 2024

My first time to have experience with Audi Ontario and I'm very impressed especially with Dani Paiz who assisted me with my problem. She assisted me and helped me with my issue with other Audi Dealership More

by renedalaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's efforts met your satisfaction! We are thrilled to know that she was very friendly, kind, knowledgeable and made you feel very welcome. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 17, 2024

AS ALWAYS IT IS A PLEASURE WORKING WITH DIANA PEREZ. SHE TAKES HER TIME WITH YOU AND IS VERY INFORMATIVE DURING THE ENTIRE TIME YOUR CAR IS THERE. I CONTINUTE TO USE AUDI OF ONTARIO NOT BEACUSE THEY HAV More

by DZIBERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Audi Ontario responded

Thank you for leaving Diana this terrific review! We are happy to know that she took her time with you, was very informative and personable. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 13, 2024

My experience at Audi Ontario has always been excellent. Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kin More

by Maria_munoz412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Audi Ontario responded

Maria, We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he took the time to explain the issues, all possible solutions, was so kind and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 03, 2024

The Service Department was friendly and accommodating. My service writer did a great job communicating with me. More

by tbonedurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Audi Ontario responded

Providing impeccable service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly, accommodating and did a great job communicating with you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 29, 2024

I’ve been bringing my car to the Audi of Ontario service department for a while now, and Dani Paiz has consistently provided outstanding service. Her attention to detail, excellent communication, and proact More

by joseph.a.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Ontario responded

Joseph, Thank you for leaving Dani this positive review and recommendation! We are happy to know that she was attentive to detail, had excellent communication with you and went above and beyond to ensure you had a smooth and hassle free experience. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 27, 2024

I want to give a well deserved 👏🏾 shot out to my service advisor, Ramon Flores. He is such a knowledgeable and professional person. He listens to your concerns and does what's needed to accommodate. More

by Audi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Ontario responded

We are grateful for you leaving Ramon this flawless review! We are pleased to know that he was knowledgeable, transparent and professional. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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