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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews
Call Service Center (909) 292-1918

1,109 Reviews of Audi Ontario - Service Center

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March 04, 2025

I had a great customer service experience with Alex Wong. He was super nice and accommodating to my concerns. Give him a raise. His customer service skills are excellent. More

by Rchaddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Audi Ontario responded

Thank you for leaving Alex this terrific review! We are happy to know that he was super nice, accommodating to your concerns and provided you with a great experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 26, 2025

Ramon Flores was very helpful, open, honest, and held a positive attitude throughout my whole experience More

by B James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Audi Ontario responded

B James, We are grateful for you leaving Ramon this exceptional review! We are pleased to know that he was very helpful, open, honest and had a positive attitude throughout your whole experience. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 26, 2025

Always excellent service when buying and service department always very helpful and accommodating. Friendly atmosphere More

by Maryhelen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Audi Ontario responded

Mary, Providing excellent service is so important to us here at Audi Ontario and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very helpful, accommodating and friendly. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2025

Alex is always so helpful and my service is always done complete and my car is returned to me nice and clean. More

by d.kirshbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Audi Ontario responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he is always so helpful and your service is always completed and your vehicle was returned to you nice/clean. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 04, 2025

Ramon is amazing and very nice person, did a lot and thank you so much, nice job! More

by Ti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Audi Ontario responded

Ti, Providing outstanding service is so important to us here at Audi Ontario and we are glad that Ramon's efforts met your satisfaction! We are thrilled to know that he is amazing and very nice. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 28, 2025

I recently had the pleasure of interacting with Audi Ontario service team, and I was thoroughly impressed by the experience. From the moment I reached out, the representative Brandon Barello was polite More

by Robert Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Macias
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Jan 29, 2025 -

Audi Ontario responded

Robert, We are grateful for you leaving Brandon this stunning review! We are thrilled to hear that Brandon took incredible care of you. We are pleased to know that he was polite, patient, genuinely helpful and went above and beyond to resolve your problem in a timely manner. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 24, 2025

Great service at all times. Customer service is always on point and friendly workers with good attitude More

by frimponmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Audi Ontario responded

Thank you for leaving us this amazing review! We are happy to know that our team was friendly and had a good attitude. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 23, 2025

I'm pleasantly surprised how fantastic this dealership was. The service was impeccable. Diana Perez communicated everything up front, took care of my needs and completed the task as promised The servi More

by thegreatpaulsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Audi Ontario responded

We are grateful for you leaving Diana this exceptional review! We are pleased to know that she communicated everything up front, took care of your needs, completed the task as promised and was very knowledgeable. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 16, 2025

The Ontario dealership staff are all friendly. My future car will be purchased from the Ontario dealership. Ramon Flores is great, I enjoy working with him. More

by dnicolemar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Audi Ontario responded

Thank you for leaving Ramon this incredible review! We are happy to know that he was friendly and you enjoyed working with him. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

Excellent service. Had a loaner car ready. Kept in contact with me easily via text. More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Audi Ontario responded

Sarah, We are grateful for you leaving us this stunning review! We are pleased to know that our team had a loaner car ready for you and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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