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Audi Novi
Novi, MI
374 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 374 reviews
December 28, 2021
Zahraa represents among the highest levels of customer service/support I have experienced. She is informative, accurate and very fast. With her help I was able to quickly decide on getting a new Audi. S service/support I have experienced. She is informative, accurate and very fast. With her help I was able to quickly decide on getting a new Audi. She made processes for multiple transactions so smooth and easy. I was in and out of dealer in minutes! Thank you Zahraa for being so helpful, quick and honest during process! More
by Isabel
Employees Worked With
Zahraa Amhaz
September 24, 2021
Unorganized location in Farmington hills. I love my vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive and they don’t have a vehicle available. Now I’m late for work, inconvenienced on gas and I still have to return for an oil change. Keep in mind I needed my oil changed a week ago but they said 9/24 was the soonest loaner available. I’m so upset and will be avoiding service here at all cost!! More
by edri201
Employees Worked With
Other Employees :
Lee Sadek, Matthew Moore, Che Shaydak, Jennifer Robison, Zahraa Amhaz, Zoe Compton
August 25, 2021
I have been visiting Audi of Farmington Hills since 2012. I have had excellent experiences both with the dealer, and with Jerron. Jerron makes you feel as though your vehicle is the most important one when I have had excellent experiences both with the dealer, and with Jerron. Jerron makes you feel as though your vehicle is the most important one when you’re talking to him. He also makes sure that everything possible is done when your vehicle is at the dealership to ensure you get the best product/value. When I need something for my Audi, he’s usually my first call. More
by Shaun S.
July 13, 2021
We were referred to Z as our salesperson to work with purchasing our new Audi Q5 at Suburban Audi. It was our second one so we knew that we wanted the same model with the same options. She found exactly purchasing our new Audi Q5 at Suburban Audi. It was our second one so we knew that we wanted the same model with the same options. She found exactly what we were looking for and she was a pleasure to work with! We would highly recommend Suburban Audi of Farmington Hills, MI and Z Amhaz! More
by dkenrick
Employees Worked With
Z Amhaz
June 13, 2021
I have owned many cars in my time & this is by far my best experience with any of them! Everyone from sales to service have consistently been awesome. My salesman, Lee Sadek, is the most personable sal best experience with any of them! Everyone from sales to service have consistently been awesome. My salesman, Lee Sadek, is the most personable sales person I've ever encountered! Never any pressure, with constant communications from him with alerts on the car I was searching for. He made the entire transaction seamless from trade in to purchasing my car. He took lots of his personal time to help me & instruct me with all of the electronic features, most of which I wasn't familiar with. I'm here to say that every dealership needs at least one Lee Sadek! Lee & Audi of Farmington Hills, keep up the great professionalism. More
by philb13
Employees Worked With
Lee Sadek
May 30, 2021
It was a very pleasant experience. Everyone was fantastic. I was totally satisfied with everything. Lee and Che were very engaging from the moment I walk in the door. fantastic. I was totally satisfied with everything. Lee and Che were very engaging from the moment I walk in the door. More
by timothydanderson
April 22, 2021
Outstanding service is the standard at this dealership. Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wa Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wasn’t using. She kept me updated on the progress of the work and helped schedule some additional work required. Overall, my regular terrific service experience at Audi of Farmington Hills. I drive a considerable distance for this dealership’s expertise and it’s worthwhile, in my mind. More
by Foxmoor1312
Employees Worked With
Emily Mcknight
April 12, 2021
PSA: Don't walk, RUN AWAY. Unethical business practices are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator fin are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator finished their work. This facility is found to have many serious violations of the Vehicle Repair Act .. will post a report once I have access... I brought in my 2017 Q7 to have the passenger's front side tire look at and end up the entire "driver's" side suspension replaced, a total cost of $2500. The xxxx car can't drive straight after the repaired. It cost me additional $750 in repairs at another Audi facility to 1) correct the wheels alignment 2) recalibrated night vision and driver assistance sensors. $3200 I have spent . I asked for car parts back and they said some parts got threw away. I asked for diagnostic doc related suspension , there is none. AND The reason the night vision and driver assistance out calibration were due to the car not properly put in "service mode " before servicing! how's that happen? well apparently mechanic was not properly certified. ARE YOU KIDDING AUDI FARMINGTON HILLS?? NON-CERTIFIED MECHANIC? Am paying incomplete for repairs and non non existing suspension diagnostic? because that's what I'm getting in this transaction. I know the repairs were a SHAM, and it will take the COURT to make this right. Stay vigilant guys!! More
by thaonguyenx
Employees Worked With
April 07, 2021
Just purchased the RS Q8 Farmington Hills Audi and Lee Sadick Excellent dealership and professional Lee made it extremely easy no pressure as did everyone there. Jennifer the finance director or VP was Sadick Excellent dealership and professional Lee made it extremely easy no pressure as did everyone there. Jennifer the finance director or VP was one of the best I’ve dealt with. Thank you Lee and Farmington Hills you have me!! More
by farrellt
Employees Worked With
Cashier Fantastic , Lee Sadek, Jennifer Robison
