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Audi Novi

Novi, MI

4.3
374 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 374 reviews

July 28, 2022

Z was great to work with. Everyone there is very friendly & helpful. Just picked up my Q3 a few days ago very pleased about the car. Z made sure that everything I wanted in More

by marshasaroki
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jul 30, 2022 -

Audi Novi responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. Che' Shaydak GM

July 27, 2022

Clean, salespeople that understand the Audi, they take time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see More

by Sarokidoug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Shaydak, Zahraa Amhaz, Jennifer Martin
Jul 29, 2022 -

Audi Novi responded

Hi! We're so happy we were able to help you out!

July 26, 2022

First I want to say I have nothing but praise for this dealership and the people working here. I had my Audi in for service. They were to fix what seemed like an easy oil leak. Several visits and about More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Odoerfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika Dlugosz, Che Shaydak
Jul 28, 2022 -

Audi Novi responded

Ch, we are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Farmington Hills. Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak GM

July 11, 2022

The best customer service in town for all owners’ needs: maintenance, body shop, any repairs or purchasing new or pre-owned vehicles. Jessika in the service department and Zahraa in the sales department ar More

by Millie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loved Jennifer!, Jennifer Robison, Zahraa Amhaz
Jul 13, 2022 -

Audi Novi responded

Millie, thanks for your praise and kind comments about Z and our team. Your wonderful feedback and rating mean a lot to us. Che' Shaydak GM

June 23, 2022

We scheduled an appointment to see an Audi that they had listed on Cars.com as ready to go, then were told the vehicle hadn't gone through inspection yet and we had to wait to test drive it after changing o More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hamama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Sadek, Zahraa Amhaz, Marino Touma
Jun 28, 2022 -

Audi Novi responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 471-0800. We look forward to hearing from you.

June 07, 2022

Great service, communication and smooth transaction! Z helped my co-worker and me find 2 cars, even during these low inventory times. And communication was fast and efficient via email, text and calling More

by Ed M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 09, 2022 -

Audi Novi responded

We hope to be of service to you again in the future. Best wishes, Audi Farmington Hills

May 30, 2022

Contacted me promptly. Gave a fair price for a new vehicle and kept me informed along the way. More

by Mark
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Audi Novi responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

We purchased a Q5 from Patrick at the start of '22 and have been very pleased with the vehicle. Patrick was great to work with with his relaxed and friendly attitude. We would be happy to work with him in More

by marystu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Audi Novi responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2022

I love my new car! I am very pleased with my purchase and the buying process. Patrick was very helpful and answered all my questions, was available when needed, and was More

by Bayleeseiferlein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Novi responded

Hi! We're so happy we were able to help you out!

January 05, 2022

Zahraa went above and beyond with my buying process of my A5 Sportback. I definitely recommend her to anyone in the market for an Audi. More

by melvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jan 06, 2022 -

Audi Novi responded

Thank you so much again for your feedback! We hope you have a great day!

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