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Audi Novi

Novi, MI

4.3
374 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 374 reviews

February 23, 2024

Lauren was extremely helpful. Took care of the issue with my Audi very effectively and efficiently. More

by waseemo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Zajdel
Feb 27, 2024 -

Audi Novi responded

Hello, thank you for coming to Lauren and team here at Audi Farmington Hills for your vehicle service needs. We are happy to have worked efficiently and to have provided quality care. Until next time, safe travels.

February 19, 2024

Lauren was terrific on all fronts in acclimating me to my Audi GT. A complete pro and extremely knowledgeable. Her follow up was excellent and really cared about me and the car. More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Zajdel
Feb 19, 2024 -

Audi Novi responded

We're delighted to know that Lauren provided you with such a great experience at Audi Farmington Hills. Her dedication is one of the things that helps us stand out. Enjoy your new Audi GT and don't hesitate to reach out if there's anything else we can do for you!

February 19, 2024

With Lauren's help I am finely able to unlock the potential of my new car. THANK YOU Lauren! More

by cam
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Zajdel
Feb 19, 2024 -

Audi Novi responded

Hey Cam! We're glad Lauren could help. Until next time, enjoy, but drive safe!

February 14, 2024

We saw the Audi S5 convertible with Prestige package on the website. We have been looking for this specific car for awhile. We made a quick call and had an appointment to meet with Aaron Stokes the nex More

by Audimyway09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Stokes, Jennifer Martin
Feb 15, 2024 -

Audi Novi responded

We're so glad to know that you found the perfect Audi S5 convertible with us at Audi Farmington Hills! It's wonderful to learn Aaron and our team made your experience stress-free, quick, and enjoyable. We appreciate your recommendation - enjoy every ride in your dream car!

February 01, 2024

Zahraa Amhaz was wonderful to deal with. Made the process smooth and easy! Very nice dealership and super friendly staff! More

by mkhanafe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Feb 01, 2024 -

Audi Novi responded

We're so glad to know that your experience with Zahraa and our team at Audi Farmington Hills was a smooth one! We appreciate the kind words about our dealership. Safe travels in your new car!

January 30, 2024

I want to express my gratitude for Zee's welcoming and stress-free service. She made the entire process a breeze and went above and beyond to ensure a fair price and simplify my financing options! Highly More

by Sari
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahraa Amhaz
Jan 30, 2024 -

Audi Novi responded

Sari, we're so glad to know that Zee made your experience at Audi Farmington Hills a breeze and stress-free. We appreciate the recommendation! Enjoy your new ride!

January 26, 2024

Lauren provided excellent customer service! Her proactive outreach helped to resolve any concerns of mine. More

by VW Loyal
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Zajdel
Jan 29, 2024 -

Audi Novi responded

We're glad to know that Lauren was able to provide excellent service and address your concerns at Audi Farmington Hills. Thank you for sharing this positive feedback!

January 24, 2024

Lauren is a true professional and an asset to your company. She was knowledgeable and a great communicator. More

by JimmyMac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Zajdel
Feb 13, 2024 -

Audi Novi responded

We're glad to know that you had a positive experience with Lauren, she's indeed an asset to our team. We appreciate your feedback and we'll make sure it reaches her. If any other aspects of your visit could have been improved, please don't hesitate to reach out directly. Thank you, Tim Tharp - Sales Manager - (248) 991-8311

January 18, 2024

They were kind and understanding and not pushy at all. They understood what I was looking for and what I needed. Highly recommend. More

by Rosemariepiccione85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jan 19, 2024 -

Audi Novi responded

Rosemarie, it's great to know that our team at Audi Farmington Hills was able to understand your needs and provide a comfortable experience. Thank you for recommending us!

January 15, 2024

We had a great experience in buying a car from this dealership. The whole process was quick, painless, and explained in a very straightforward way. The sales associate we worked with (Z Amhaz) was very More

by A R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz, Jennifer Martin
Jan 17, 2024 -

Audi Novi responded

Hello, thank you so much for sharing your great experience with us! We're happy to hear that our team provided you with communicative and efficient service, and we appreciate your recommendation!

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