Audi North Miami

Yelsen Maradiaga is totally amazing, he is knowledgeable, professional, and makes the whole experience absolutly painless! Thank you Prestige Audi Service Department very much! 1/20/2014 professional, and makes the whole experience absolutly painless! Thank you Prestige Audi Service Department very much! 1/20/2014 More

Diana, Yelson and Rachid were all communicating when I went to pick-up car and was attempting to resolve an issue. Sales and service worked to find answers. went to pick-up car and was attempting to resolve an issue. Sales and service worked to find answers. More

I had such a great experience! The facility is gorgeous and I felt welcomed the second I walked in. Everyone was so helpful and I left with a car I really love. and I felt welcomed the second I walked in. Everyone was so helpful and I left with a car I really love. More

Great service I'm a happy camper and highly recommend the dealership. They also gave competitive prices as well . A great place and staff to service your vehicle . the dealership. They also gave competitive prices as well . A great place and staff to service your vehicle . More

Very friendly and professional. Sent me an email and called me. Very polite and made sure I had a loaner car. Took my car in the same day. called me. Very polite and made sure I had a loaner car. Took my car in the same day. More

Yelson and the rest of the staff were very friendly and prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks ag prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks again!! Natalia Edwards More

This was a very easy experience. fast in fast out. no time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you More

This was my first visit for Audi service at Prestige. From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service manag From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service managers greeted me immediately and showed me where to find Luis, who very promptly wrote up my order and offered to provide a loaner vehicle for me to drive while my car was being serviced. I had to wait a while for the loaner, but it was worth the wait to be able to drive an Audi instead of a rental vehicle. Every individual I encountered at the dealership said good morning or took time to chat with me. There appears to be a real emphasis on the customer experience at Prestige. Luis was an exceptional service manager. My care was in for scheduled maintenance and new tires. The tires are great and I assume the quality of the work done matches the friendly professional character of the dealership's staff. I will definitely return for future service and would consider future Audi purchases from this dealer. More

Excellent service and attention, next time I want an A8 as a loaner because I want to try it as my new car thank you as a loaner because I want to try it as my new car thank you More

My next car and the car after that will be an Audi, purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there we purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there were not extra non-warranty expenses. The dealership and staff deserves a big round of applause for this very happy customer. My service rep, Diana Giraldo, is the model of great customer care. While the work on the car was going to be lengthy, she kept me apprised at each step of the way and she level-set my expectations (which, by the way, were truly exceeded). I have raved about Diana before, and again I thank Prestige for her training, her tribal knowledge about my car and her willingness to represent, me the car owner, with the shop. Bless her. Knighthood, I say, if sainthood cannot be easily achieved. Thank you dealer, thank you Diana. And because of the exceptional service, my next car will be an Audi with Diana as my patron saint for all things mechanical. /fred thomas More