Audi Nashua

Best Sales Experience I've ever had Hands down the best sales experience that i've ever had from the start of our experience from Vicky in the internet sales department to our checkout w Hands down the best sales experience that i've ever had from the start of our experience from Vicky in the internet sales department to our checkout with Taylor at the dealership our experience was nothing but beyond expectations. We drove over 200 miles to get a white MB that I had been on the hunt for and both Brian and Doug made us feel so welcome. There was no hassle no pressure and no surprises with the transaction. Brian took us on a test drive and made sure that everything was what we expected and was kind and personable the whole time. We spent some time with Doug who was beyond knowledgeable and transparent with the whole process. Doug was so friendly and turned what can be a stressful situation into a pleasant and dare I say it a pleasant experience. I would go back to this dealership and drive the 200 miles over and over to get the experience that we had. I can not recommend this dealership more and i'm thrilled that my car buying journey took me to Audi of Nashua. Thank you Vicky, Brian, Doug and Taylor for making the trip worthwhile and for making us feel like family. More

Easy going, great sales experience Brian was very friendly and helpful. He wasn’t pushy, and didn’t pressure us. He was very personable. Everyone was super nice and helpful. Brian was very friendly and helpful. He wasn’t pushy, and didn’t pressure us. He was very personable. Everyone was super nice and helpful. More

Great car purchasing experience! Damian was excellent; very informative with a no pressure, laid back style. He was always quick to respond over text and email to my many questions. T Damian was excellent; very informative with a no pressure, laid back style. He was always quick to respond over text and email to my many questions. Thanks, Damian, for making my car buying experience a great one! Love my new Q5! More

Very Pleasant Auto Purchase Experience. Kate Gagnon at Audi of Nashua helped me trade out of one Audi into a newer Audi today. She is personable, professional and knowledgeable. I highly rec Kate Gagnon at Audi of Nashua helped me trade out of one Audi into a newer Audi today. She is personable, professional and knowledgeable. I highly recommend her for your Audi sales needs! In service, I always use Mark Desjardins for his personalized care. Also highly recommended! More

Highly recommend! Matt did an amazing job explaining the Audi A4 in great detail. He took the time to work with my husband and myself without pressure. I would highly Matt did an amazing job explaining the Audi A4 in great detail. He took the time to work with my husband and myself without pressure. I would highly recommend Matt if you are looking to buy a car! More

Easy and smooth! Working with Jeff at Audi Nashua made my buying experience fun, easy, and smooth! All my questions were answered quickly and thoroughly and I drove aw Working with Jeff at Audi Nashua made my buying experience fun, easy, and smooth! All my questions were answered quickly and thoroughly and I drove away feeling confident in my purchase decision. Everyone was friendly, helpful, and welcoming. I enjoyed the professional and quality atmosphere at the dealership...I felt respected and heard. I highly recommend! More

Not important Enough customer/ Lied to; I went to this dealership to inquire about a used VWJetta (11,700); walked in - the people greeting me were amazing. They were so welcoming, so frie I went to this dealership to inquire about a used VWJetta (11,700); walked in - the people greeting me were amazing. They were so welcoming, so friendly. My salesman, Brian Bernard - was equally nice etc. I was going to be the co-signer on this loan for a friend (helping her get back on her feet); Brian, my friend and I discussed financing with the dealer. I asked what interest rate he could get me. Brian sent the finance guy, Doug, over to chat with us (he was kind of pompous, talking out of both sides of his mouth, talking over me, not listening etc., but whatever - fine). Doug told us, “I promise I will get on this first thing Monday morning and I will find you a great rate”. We told him, “great, do your thing and we’ll wait for your call Monday”. In the meantime - we discussed and made an agreement with Brian that we wanted to buy the car, but it would be contingent upon the interest rate that Doug was going to find us. That if we didn’t like the rate - we were not obligated to purchase the vehicle. Brian said, that’s fine. Leave us a deposit (1000.00 personal check) so we won’t show the car to anyone else and, quote, “We’re only asking for the deposit to hold the car and to know that you’re serious about the car while Doug gets an interest rate for you”. I asked Brian, ”Will my check be cashed? He repled, “oh no, no - like I said, it’s just to know that you’re serious about purchasing the vehicle”; I asked him again, “You’re sure my check won’t be cashed” He said, “No, it won’t” I said, Ok, great - talk to you Monday. Monday came, no word. I called Doug Monday around 145, asked about rate he was getting me. He gave me an excuse for not getting back to me and “promised” to call me back in a half hour - never called. Tuesday came - No word; I called Brian twice, mid afternoon - left voice mails and texted him twice - no response, nothing. Wednesday came - my friend who I was co-signing for, called Brian. She told him to void and return my 1000.00 check. He said he would put the voided check in the mail to me. Then Brian asked, do you want the interest rate we found you anyway? She said, “sure, you already ran our credit reports etc.” Neither guy called back, we never got any information on interest rate. Thursday comes - I’m looking at my bank acct. and low and behold - my 1000.00 check was cashed by Audi of Nashua. I was HOT. I called and spoke with a manager (Jessica/Jennifer). She handled it pretty well - I was very fired up. I had to threaten to bring my attorney to the dealer to get my 1,000 back. She had it sent back to me (over night); My point: I was not an important enough customer (I wasn’t buying an 80-100k Audi) for these two tools (Brian and Doug) to care, to follow up, to do their job. Brian lied right to my face about the check. xxxx - not even a courtesy or an apologetic phone call. I have not heard a peep from either of these two guys since the first day I walked into the dealership. I’m sure there are great sales people and staff in the dealership. However, avoid these two employees - they’re not trust worthy/ethical - they stood by nothing they told us they would do for us. Again, if you go in there to write a check for an A8, my gut tells me both these guys would polish your shoes. But remember, Brian Bernard and Doug void character, integrity and professionalism. Dont go to Audi of Nashua. Dont support a dealership, that supports employees you behave this way. Thanks, Beth More

Great Buying Experience Very professional team to work with. Individuals knew their role at the dealership and worked well together to provide a great buying experience. High Very professional team to work with. Individuals knew their role at the dealership and worked well together to provide a great buying experience. Highly recommend this dealership to others. More

Kate was a-ma-zing! I’ve never been happier with a sales associate and buying experience. Kate was responsive, knowledgeable and trustworthy throughout the process. T I’ve never been happier with a sales associate and buying experience. Kate was responsive, knowledgeable and trustworthy throughout the process. This is my first Audi and she was a huge part of a positive sales experience. I’m so excited for this purchase and look forward to a long relationship with Audi of Nashua. Even Doug who did the financing paperwork was super friendly, helpful and caring. Thank you all, now we’re an all Audi family! More

Easy and smooth buying experience Damian was super easy to work with as we searched for a new Audi. Did a great job of matching exactly what we wanted for options to their inventory. G Damian was super easy to work with as we searched for a new Audi. Did a great job of matching exactly what we wanted for options to their inventory. Great overview of the car during test drive and made the closing process smooth and easy. More