Audi Nashua

Super efficient, great service! Ben was easy to work with, no pressure tactics, super efficient, pleasant, and got to the bottom line. He was responsive to my emails and followed thr Ben was easy to work with, no pressure tactics, super efficient, pleasant, and got to the bottom line. He was responsive to my emails and followed through on every question I asked. The car I purchased was not an Audi however Ben shared a lot of knowledge and was well informed on the vehicle I was interested in. Very personable, accommodating, and made the process as efficient and painless as possible. I was drawn to this dealership due to the competitive pricing I found on the vehicle after about a month of searching online. That made the entire process go smoothly as I felt I was getting a fair deal. Definitely recommend Ben and Audi of Nashua! More

Experienced dealership with great sales folks. Patrick Holland, our sales person was very professional and had tons of knowledge about the vehicle we were purchasing. He did not pressure us and a Patrick Holland, our sales person was very professional and had tons of knowledge about the vehicle we were purchasing. He did not pressure us and answered all of our questions. I would recommend this dealer ship to my colleagues. Picking up the vehicle was a pretty smooth process. Thank you form York Maine. More

Reasonable and responsive I recently leased my 3rd Audi Q5 from the dealership but it was the first time Tyler helped me out. My former salesman was promoted so that speaks wel I recently leased my 3rd Audi Q5 from the dealership but it was the first time Tyler helped me out. My former salesman was promoted so that speaks well of him. I told Tyler that I just wanted no BS and we’d get along fine! He agreed and delivered. He answered all of my questions and streamlined the process. He’s been in touch since and invited me back to go over the features in the redesigned model. Overall, it was as pleasant an experience as buying a new car can be. More

Outstanding experience - highly recommend Ben Ben is an extremely personable, knowledgeable, and caring salesman. He is responsive, efficient, and will make your experience at Audi of Nashua pleas Ben is an extremely personable, knowledgeable, and caring salesman. He is responsive, efficient, and will make your experience at Audi of Nashua pleasant and undaunting. I would highly recommend Audi of Nashua. Definitely ask for Ben Macieski - you won’t be disappointed. Thanks, Ben, we love the A5 Sport Back. Doubt I’ll ever leave the Audi family. More

Great purchase experience SQ5 7th car purchased from Audi of Nashua team. Simple, convenient and honest as always. Highly recommend the team and miss Mike Rindo who is now on the 7th car purchased from Audi of Nashua team. Simple, convenient and honest as always. Highly recommend the team and miss Mike Rindo who is now on the Porsche side but great experience with Kate Gagnon as well. More

Staff is dedicated to your satisfaction We purchased a pre-owned car from Audi Nashua. All of their staff was friendly and supportive. In addition to the common sales activities--which were We purchased a pre-owned car from Audi Nashua. All of their staff was friendly and supportive. In addition to the common sales activities--which were a pleasure--we did run into an administrative snag with the manufacturer (I will not state the name of the company). However, the salesperson, Tyler, along with everyone else at Audi Nashua, doggedly pursued the issue in our behalf until it was completely resolved, keeping us informed on a daily basis of the progress. If you are looking for a dealership dedicated to your satisfaction, I can recommend Audi Nashua. ~Greg More

Leased Audi Q5 Great Customer Service We worked with Ben Macieski for leasing an Audi 2018 Q5. Ben is very courteous and professional, In his approach, always very responsive to phone call We worked with Ben Macieski for leasing an Audi 2018 Q5. Ben is very courteous and professional, In his approach, always very responsive to phone calls, emails and text messages. Ben is very knowledgeable with Audi cars and also for answering any questions on the Audi cars features and comparison to other comparable vehicles from other car manufacturers. Ben, ensures that all customer questions are answered for the customer to take an educated decision. Ben was very helpful during the entire process of leasing an Audi from the dealership. I highly recommend Ben from this dealership for your next car lease/purchase. We enjoyed our interactions with Ben and had an overall great pleasant experience with the dealership. Best wishes. More

My sales rep was great, but dealership mediocre Let me start by saying that Kate Gagnon, my sales rep, was great, but the dealership needs some improvement. First time I went in, I had great diffic Let me start by saying that Kate Gagnon, my sales rep, was great, but the dealership needs some improvement. First time I went in, I had great difficulty finding a place to park. It is very congested and it is a free for all looking for a space among Audi and used car inventory. When I headed into the show room I spent several minutes looking at and getting into vehicles, sending all the signals that I was an interested buyer. Not a single person from the dealership made eye contact with me. As I turned to walk out I saw one sales person look up from his paperwork with little interest. This is the end of July when sales are slow. Don't quite understand their strategy. If I was the sales manager I would have instructed all staff to not let a prospect out the door without a friendly greeting and a comment that all sales reps were with other customers or out on a test drive. I headed out the door and drove to the BMW dealership in the same town and had no problem finding parking and was immediately greeted by a friendly sales rep who took me on two test drives . Fortunately for Audi I did want to test drive a comparable vehicle.and headed back to the dealership and this time was immediately greeted in a professional and friendly manner by Kate Gagnon. She saved that sale for the dealership. After two test drives and discussions on features and negotiating price over a few days we came to an agreement. She was great through the whole process. On the other hand, I can't give the dealership as high marks. My delivery experience was a bit rough. My car wasn't ready as agreed upon several days earlier. The vehicle prep folks were running behind. I sat down with one of the business managers to go over my lease. I was told this manager was covering for another one who was tied up. The passoff wasn't smooth. The figures on the lease agreement weren't accurate as I pointed out. He had to consult with someone else and it was corrected after going through a few revisions. Then the discussion turned to additional service options, known as the upsell to customers. This business manager did a clumsy attempt to convince me of one option that I should really sign up for on the spot. I refused, as this was my first opportunity to hear the details of the option and its pricing. In addition, I didn't have to purchase it that day with the fear of it vanishing forever. This kind of approach is such an insult to knowledgeable customers. I then headed back to my sales rep's desk, Kate Gagnon, to wrap things up. She gave me the keys and walked me out to my new car and spent several minutes leading me through all the features, especially in the cockpit. She was very helpful. She then reached into the glove compartment for the owner's manual, which wasn't there! She apologized profusely for the dealership and the business manager who was supposed to give it to me. She went to get it for me, but was told she couldn't interrupt another delivery, with my manual in the business manager's office. Reminds me of the Keystone Cops. She promised to drop it off at my house the next day, which she did. As I drove my new car up to my house, one of my kids noticed with alarm that my temporary plate had not been dated by the prep crew. Huh?! Think I would have been pulled over if I hadn't dated it myself. On top of that I get a call the next day from the business manager that he doesn't have a copy of the Purchase and Sales Agreement and can I send him a copy of my copy. Wow! Bottom line, great vehicle, great sales rep, mediocre unprofessional dealership. I look to management, as an organization, for responsibility for systemic problems. More

Purchase used Audi Q7 Great sales approach, salesman was informative, friendly and helpful without the usual pressure tactics to close a sale. We were provided with carfax Great sales approach, salesman was informative, friendly and helpful without the usual pressure tactics to close a sale. We were provided with carfax history, original window sticker and an Audi information manual on the vehicle before the appointment so we were well prepared for our meeting. More

Great buying experience. From the start to finish, my buying experience was excellent. Inquiring about a used vehicle, I was provided with a detailed packet of the cars histo From the start to finish, my buying experience was excellent. Inquiring about a used vehicle, I was provided with a detailed packet of the cars history, brochure, photos. My sales rep, Matt Labrecque, was very knowledgeable about the car, answered all of my questions and was very helpful in the decision making process. He explained every step through the “closing” process which made it painless and error free. He handled the running for out of state title and plates and had the car in mint condition when I picked it up. I woukd highly recommend Audi of Nashua and that you ask for Matt. More