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Audi Naples

Naples, FL

4.9
1,937 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,937 reviews

May 02, 2014

NEW Car Purchase Excellent service, fast paper work.. outstanding assistance. Very happy/satisfied with the purchase..!! We came all the way from Pembroke Pines, FL. More

by ayaguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Birr
May 02, 2014 -

Audi Naples responded

Hello Alvaro & Yovania, We couldn't be happier to hear the drive from Pembroke Pines was worth while. Your kind review of our internet sales department is much appreciated. Enjoy that beautiful new car, and make sure to stop in the next time you are in the area! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

May 01, 2014

Excellent car buying experience I originally met Wayne Clarke at another Audi dealership and was very pleased to meet him again as I walked through the door at Audi of Naples. i hav More

by srit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt
May 02, 2014 -

Audi Naples responded

Hello Srit, We're lucky to have informed consultants like Wayne who are able to answer almost any question thrown their way. His years of experience make him a true asset to our customers. Great to hear that you found the whole delivery experience to be easy and efficient. As you stated, Mr. Massoll sets the bar high for our entire staff, and we're always happy to hear when we are going above and beyond. Dont' be a stranger, and enjoy that beautiful S5! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

April 29, 2014

First experience with Audi Having purchased 5 cars from a local competitor, we were hesitant to look elsewhere. Jamie Schutt's knowledge of the cars and his professional appro More

by thomasgoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt
May 02, 2014 -

Audi Naples responded

Hello Tom, We're so happy you made the decision to switch to an Audi. Certainly you will find our service standards to be on par with our sales process. We couldn't be more pleased that Jamie was able to walk you through the purchasing experience and answer all of your questions. Thank you for joining the Audi Naples family. See you soon! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

April 26, 2014

A8 buying experience We spoke to several people at the Audi Naples dealership today in the process of purchasing a new Audi A 8. Everyone was very friendly and profession More

by CatherineCarnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2014 -

Audi Naples responded

Hello Catherine, Thank you for sharing a little bit about your experience with our internet sales staff. We're glad Michael and Jeff could walk you through the process in a way that assured your complete confidence. Your business is much appreciated, and we look forward to selling you and Jim vehicles for years to come. Enjoy the luxury of that stunning A8! Best Regards, Mark MacLaughlin Online Experience Manager Volkswagen of Naples

April 26, 2014

Used car purchase I've had experience with many dealerships in the past, and none of them had the knowledge, followup, and courtesy that Audi of Naples had. Being an i More

by slyter485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt
Apr 28, 2014 -

Audi Naples responded

Hello slyter485, We certainly appreciate the positive review and recommendation. It's great when our customers can spread the word about their experience here, and help get all their friends and family great deals too! There are few people that have as much automotive knowledge as Jamie, and we're happy that inspired some confidence in the decision you had already made. Enjoy that gorgeous new car, and make sure to come say hi the next time you are in! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

April 10, 2014

Experience Related to Purchase of Our Wonderful New Q7 After working online with MIchael Schutt we were invited to visit Audi Naples and experience a demo drive in the gorgeous Q7. We met John Holman and More

by LawrenceGoldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Holman, Jamie Schutt
Apr 28, 2014 -

Audi Naples responded

Hello Doc Goldman, Thank you for taking the time to offer a detailed review of your purchase experience. We are constantly working to refine our approach, and it's great to hear when we stand out in a crowd of other dealerships. John Holman routinely goes out of his way to help out our customers, and in this case, had some great support from our internet team and experienced sales managers. We're happy you had a fantastic experience at the dealership, and we'll look forward to seeing you again soon. Enjoy that Q7! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

April 09, 2014

Very Pleasant Experience Came in to help daughter get her first car that she was paying for. Wayne met us at the door and was very polite and professional. We explained what s More

by gbuhler76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2014 -

Audi Naples responded

Hello Greg, We're so happy to hear your daughter's first car buying experience was a positive one! Hard work deserves a great reward. Thank you for sharing your thoughts, and we appreciate your recommendation. It must feel great to know Shailee is driving a beautiful car that will keep her safe and happy for years to come! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

April 07, 2014

I found the people I worked with at this dealership to be easy to work with and very knowledgeable. I will say that the dealership's phone and computer system did not work as well as they should which made c More

by dholthaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schutt, Jamie Schutt, Ted Daly
Apr 07, 2014 -

Audi Naples responded

Hello dholthaus, We apologize that our communications weren't up to our normally high standards. We are in the middle of a massive renovation, and we've seen some small disruptions in our services. Our dealership remains fully transparent in our sales practices, and we certainly hope that in the end we were able to answer all of your questions. Judging by the overall high marks, I trust that you were ultimately very happy with your vehicle. and the service we provided. Please feel free to contact us with any other questions or comments. We are constantly learning from our client's experiences, in order to make our processes top notch for all of our customers. Enjoy your vehicle, and thank you for being a part of the Audi Naples family. Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

March 30, 2014

I saw the car I wanted online and spoke to Michael and told him that I would be in town and wanted just to see the car. I didn't think we'd be able to negotiate a mutually agreeable price. Michael met m More

by NelsonL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2014 -

Audi Naples responded

Hello Nelson, We're so happy to hear your experience with our internet department went well. Sometimes it takes some great teamwork to put together a fantastic buying experience. Enjoy that new Audi, and make sure to come see us again soon! Our new Audi service facility is now open, and your vehicle will always be in great hands. Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

March 26, 2014

Relaxed pace, no pushy sales tactics, but very knowledgeable about the cars. I'm used to knowing more than the sales people, but Jamie is a real car guy, and really loves Audis. The negotiating to More

by RobFox4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt, Jamie Schutt
Apr 07, 2014 -

Audi Naples responded

Hello Rob, To say Jamie is a car guy, might be an understatement! We're glad you enjoyed your experience, and better yet, your gorgeous new car. Enjoy it, and make sure to come see us again soon! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

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