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Audi Naples

Naples, FL

4.9
1,938 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,938 reviews

August 28, 2014

Excellent buying & driving experience From the first moment of contact, everyone I dealt with at Audi Naples were accommodating and proficient. The vehicle was brought to my office for a More

by gdninc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giardina
Aug 28, 2014 -

Audi Naples responded

gdninc: I'm very happy to hear about the great experience you had. We pride ourselves on providing a concierge style of service, and it's always good to know when we are excelling at that. Enjoy the new car! -- Mark MacLaughlin, Online Experience Manager

August 28, 2014

flawless transaction My recent experience with Brian and Jaime was excellent. It was quick and easy and Jamie exceeded my expectations. The staff was friendly and helpful More

by swaxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt
Aug 29, 2014 -

Audi Naples responded

Swaxer: Thank you so much for taking the time to share your thoughts. We certainly appreciate the 5-Star review. You won't find many other Brand Specialists more knowledgable about cars than Jamie, and he always does everything within his powers to get a client a great deal. Enjoy that new car! -- Mark MacLaughlin, Online Experience Manager

August 16, 2014

purchasing a new vehicle I went to Naples Audi and was greeted promptly by Michael Schutt (Internet Sales). He then advised me that he would turned me over to Chris Torres, w More

by hutch5112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2014 -

Audi Naples responded

Hutch5112: We couldn't ask for a more thoughtful review on how our internet customers are treated when they finally come in to the dealership. I'm so happy to hear that you enjoyed working with Michael, and finishing up the process with Cris. I'm positive you will continue to love the vehicle, and we look forward to earning your return business in the years to come. Thanks for the review! -- Mark MacLaughlin, Online Experience Manager

August 06, 2014

Great Team of People Awesome team! Would highly recommend purchasing a car through them and Robert was a great help. Was able to get approved fast and you can tell the who More

by Achaffee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Lombardi
Aug 14, 2014 -

Audi Naples responded

Achaffee88: 5-Stars AND awesome? How are we going to be able to top that one? I'm so happy to hear your experience with our team was great. Enjoy your new car, and make sure to come see us again soon. -- Mark MacLaughlin, Online Experience Manager

August 06, 2014

Business professional Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the p More

by Jgegerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael S
Aug 14, 2014 -

Audi Naples responded

Jgegerson: Thank you for taking the time to share your review with the DealerRater community. I'm very pleased to hear that your experience with us was beneficial. Enjoy the new vehicle! -- Mark MacLaughlin, Online Experience Manager

August 04, 2014

Great Experience! My family and i had a great experience at Audi Naples this past weekend. I researched/ test drove many cars before i came to the conclusion that i wa More

by srubens11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schutt
Aug 04, 2014 -

Audi Naples responded

Hello srubens11, I'm so pleased to hear that Jamie was able to make your visit here a positive experience. He takes great pride in his product knowledge and follow-up, and I'm sure this 5-star review will put a big smile on his face. Thank you for taking the time to share your recommendation with the DealerRater community. We look forward to earning your loyalty over the coming years. Enjoy the new car! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

July 31, 2014

Outstanding work for a disabled Vet We needed a vehicle with unusual characteristics: head rest of passenger seat had to be removable, seat had to recline fully to marry with rear passen More

by Gunslinger331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason (who will take Mike's place next week), John Holman
Jul 31, 2014 -

Audi Naples responded

Hello Gunslinger331, I'm so happy to hear Michael was able to go the extra mile for you. He takes a lot of pride in service to his internet customers, and I know he was really happy to find a great car for you folks. We certainly appreciate you taking the time to recognize our entire staff for their hard work on your deal. Thank you for your service and sacrifice. We wish you safe travels in your great new car! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

July 16, 2014

Transparent and Fair Internet Transaction First time in 40 years I purchased a car over the internet. Mr. Michael Schutt and Mr. Mast made me very comfortable with full disclosures about the More

by A5er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2014 -

Audi Naples responded

Hello A5er, Thank you for sharing your thoughts about our internet purchasing process. We've made several improvements over the last year to make sure we are offering customers from all over the country the advanced level of service you spoke of. I couldn't be happier to hear that Michael and David we able to team up and get you a great car that you love. In our business, we are judged on our ability to meet the expectations we set. So glad to hear the car was everything you had dreamed of! Best Regards, Mark MacLaughlin Online Experience Manager Volkswagen of Naples

June 30, 2014

Great Experience Mike, Wayne, and everyone I worked with were excellent. I got a great car at a great price. I will be recommending them to anyone in need of a new c More

by mcrobertsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2014 -

Audi Naples responded

Hello mcrobertsm, Thank you for taking the time to share your review with the DealerRater community. Enjoy that new car, and make sure to come see us again soon! Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

June 27, 2014

Given the Run-around I started by inquiring about a car I saw on their website. They contacted me promptly to tell me the car was no longer available and asked if they cou More

by cmglobal
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jul 28, 2014 -

Audi Naples responded

Hello cmblobal, I apologize that we were unable to meet your requests on a difficult to acquire vehicle. Looking through your correspondence, I can see how some of our response may have been confusing. I can assure you that your input has been helpful, and we have taken steps to make sure our clients will always be assisted in the proper manner going forward. While we did not have the particular vehicle in stock at the time of your inquiry, we always invite interested parties to come in and have a look at all of our models. Often, our clients come in with interest in a specific car, and end up leaving with something they found better suited to their needs. I would like to inform you that we now have two of those vehicles on property; one pre-owned and one new. Please feel free to contact me directly at info@audinaples.com if I can be of any assistance. We would certainly like to have the opportunity earn your business, and show you why other customers have rated us one of the top Audi dealers in the United States. Best Regards, Mark MacLaughlin Online Experience Manager Audi Naples

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