Audi Naples

Business professional Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the p Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the phone and filled my expectations exactly it was very friendly and no pressure More

Great Experience! My family and i had a great experience at Audi Naples this past weekend. I researched/ test drove many cars before i came to the conclusion that i wa My family and i had a great experience at Audi Naples this past weekend. I researched/ test drove many cars before i came to the conclusion that i wanted to purchase an Audi. While visiting other dealerships i encountered pushy, aggressive sales consultants. It was the complete oppostie at Audi. Jamie was very knowledegable about the car and made the process very enjoyable. After purchasing the vehicle he went through every feature/ gadget to make sure i felt completly comfortable before i drove off the lot. The following day Jamie even called to check in to make sure i did not have any additional questions/ concerns about the vehice! Great experience- would definitly recommend!!! More

Outstanding work for a disabled Vet We needed a vehicle with unusual characteristics: head rest of passenger seat had to be removable, seat had to recline fully to marry with rear passen We needed a vehicle with unusual characteristics: head rest of passenger seat had to be removable, seat had to recline fully to marry with rear passenger side seat. My wife is a decorated disabled vet and we must travel by land from South Florida to CT monthly -ability to recline is key, as is excellent mileage and reliability. Audi of Naples turned up the perfect vehicle. Michael Schutt fielded my email query, did his homework, and established that the seat could be maneuvered in just the way we require. Without him, this deal would not have been done. Mike Pierne was excellent to work with: low key but determined, exceedingly well informed. The transaction was smooth and the briefing Mike gave on the vehicle was the most complete and intelligible I have experienced in many years of buying new vehicles. More

Transparent and Fair Internet Transaction First time in 40 years I purchased a car over the internet. Mr. Michael Schutt and Mr. Mast made me very comfortable with full disclosures about the First time in 40 years I purchased a car over the internet. Mr. Michael Schutt and Mr. Mast made me very comfortable with full disclosures about the vehicle and prior service/ownership of the car. They answered all of my questions promptly and to my satisfaction. The vehicle was Audi certified, had an excellent carfax report and Mr. Schutt did a 360 degree inspection of the car with me by phone. He took the time to explain every minor blemish and how he would have the car detailed to remove them. He did exactly what he said he would do and the car arrived in the exact condition described. I trust the dealership and would certainly go back to Naples if they had the car I wanted. More

Great Experience Mike, Wayne, and everyone I worked with were excellent. I got a great car at a great price. I will be recommending them to anyone in need of a new c Mike, Wayne, and everyone I worked with were excellent. I got a great car at a great price. I will be recommending them to anyone in need of a new car. More

Given the Run-around I started by inquiring about a car I saw on their website. They contacted me promptly to tell me the car was no longer available and asked if they cou I started by inquiring about a car I saw on their website. They contacted me promptly to tell me the car was no longer available and asked if they could help me find something else. Great! Unfortunately, this is when it started to go downhill. Each time they e-mailed me, they asked what car I was looking for, for my phone number, and a time when I could come to see them. Each time I responded, I would describe the car, ask that they contact me by e-mail instead of phone, and tell them I would go to the dealer once we've located a car and settled on a price. Rather than actually find any cars, they kept insisting I visit them. We went around in this circle a few times before I finally gave up. I'm now wrapping up my purchase at another dealership while they're still asking for me to make an appointment to visit the dealership. More

My first Audi Wayne at Audi Naples was a pleasure to work with. He was extremely knowledgeable and helped me understand the multitude of gadgets and extras that ca Wayne at Audi Naples was a pleasure to work with. He was extremely knowledgeable and helped me understand the multitude of gadgets and extras that came with my SQ5. He also followed up with a call to see if I needed additional training or help. Everyone was friendly and helpful and I couldn’t be happier! LOVE my car! More

Benchmark Troy Head and Naples Audi excel in every single aspect of a car dealership. I just bought my fourth Audi from them and every single operation had been Troy Head and Naples Audi excel in every single aspect of a car dealership. I just bought my fourth Audi from them and every single operation had been equally highly rated, including handling of trade deals and service. I won't hesitate if you are looking for a trustworthy, fair and competent dealership. More

Best Car Purchase Experience Having purchase more than 70 cars in my lifetime I have come to appreciate a seamless transaction. The main reason I bought my Audi from the Naples de Having purchase more than 70 cars in my lifetime I have come to appreciate a seamless transaction. The main reason I bought my Audi from the Naples dealership, when I live about 170 miles away, was largely due to the professional actions of Mr. Michael Schutt. Mr. Schutt addressed all my concerns, managed to develop a relationship via e-mail, was always courteous and respectful. Given today's American youth, working with Mr. Schutt was a breath of fresh air. Final negotiations were executed with Mr. Joy. Upon arrival, Mr. Pierne greeted me, and proceeded to execute the paperwork just as discussed the day before. There were no complications, no re-negotiations, excuses, or explanations. The deal was the deal. As far as the staff in general is concerned,they are all very professional and friendly. Delivery of my car occurred after hours, at no time did any of the staff make me feel as an imposition. Some of you might say the deal is done they made a profit, indeed that is the point. The deal was done, the paperwork executed, the profit would be realized. This is not the first time that I've had a car delivered after hours, however, the staff at Audi Naples remained cheerful and understanding throughout the entire process. Some experiences with other dealerships were just the opposite. Once the paperwork was done, they are off to the next sale, and I felt an imposition. I eagerly await the release of the new Audi R8, at which time I will once again, with pleasure, call upon Mr.Schutt to orchestrate another seamless and enjoyable transaction. My only regret is that I do not live in Naples to have my car serviced there. More

Sales Reveiw We got the vehicle we wanted and negotiated a good price. paper work was a breeze and both Erin and John were a pleasure to deal with. We got the vehicle we wanted and negotiated a good price. paper work was a breeze and both Erin and John were a pleasure to deal with. More