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Audi Naples

Naples, FL

4.9
1,897 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,897 reviews

May 25, 2016

Knowledge, Experience & Patience Marcella was my sales rep for a 2016 A5 coupe and I don't think you can ask for better person to guide you through the process. When a rep has not on More

by Lucas Angelini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcella Schmidt
May 31, 2016 -

Audi Naples responded

Lucas Angelini, We would like to Thank you for taking the time to write this review. Marcella is an amazing asset to the Audi Naples team, she is in a league of her own when it comes to the level of care she has for her customers. We pride ourselves on not only delivering car but most importantly the experience, from the sounds of it Marcella was sure to make sure this held true. Welcome to the Audi Naples family an enjoy that new A5!

May 25, 2016

Excellent attention to detail They were able to move on the price when I needed them to for financing. I now own the cleanest, well maintained 2013 A4. The most upbeat staff and ma More

by Mprayburn89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holman, Jason Meixel, Marcella Schmidt
Jun 01, 2016 -

Audi Naples responded

Thank You for taking the time to write about your experience, we pride ourselves on not only delivering the car but most importantly making that experience the best in can possibly be an from the sounds of Marcella, and John made sure of this. Enjoy your A4 an Happy Driving! Truly, Steve Detri Digital Experience Manager

May 23, 2016

Best Service Out There I really appreciated all the work Jamie put in to help us at Audi Naples. He provided us with all the information we needed in order to make the right More

by naples21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Schutt
May 24, 2016 -

Audi Naples responded

Thank You for taking the time to write this review, we pride ourselves on making sure our customers have the best possible experience. Which means making sure that we find not only the right vehicle but also to make sure you know all of the options when it comes to Lease vs Buying. From the sounds of it Jamie made sure to go over all of this with you, he is in a class of his own with customer care and make sure his knowledge gets passed on to his customers. Thank You again and Happy Driving. Truly, Steve Detri Digital Experience Manager

May 22, 2016

Excellent experience Tamas was vry helpful Compared with other Audi dealer they were very helpful in getting the car we wanted'. Tamas was very helpful and knowledgeable about the inventory a More

by derrilldds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamas Nagy
May 23, 2016 -

Audi Naples responded

Thank You for the taking the time to write the Review, Tamas is in a class of his own when it comes to making sure his customers have the best experience possible, We pride ourselves on not only delivering the car but most importantly the experience. We would like you to welcome you to the Audi Naples Family an Happy Driving! Truly, Steve Detri Digital Experience Manager

May 17, 2016

Purchased two new Audi's Best experience in buying a new Car! The salesman Jason Giardina, couldn't be more pleasant, definitely not pushy, well informed about the cars, happy More

by Audi Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ahearn
May 17, 2016 -

Audi Naples responded

Audi Fan, Thank you so much for the review, Jason is definitely in a league of his own when it comes to the care he gives to his customers, and from the sounds of it this time was no different. I am glad we where able to get you the two cars you wanted exactly, even though we had to ship them in. Welcome to the Audi Naples family, Enjoy those two new Audi's. Truly, Steve Detri Digital Experience Manager

May 17, 2016

Very disapointing After Sales Services We requested to receive copies of all of what we have signed, but didn't get all of it - even after several reminders. Very strange! More

by Angry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Caponi
May 24, 2016 -

Audi Naples responded

Dear Mr. Heinrich, We are very sorry that you’ve been disappointed with Audi Naples follow up after the sale. Our most sincere apologies if your requests were or not acted on promptly enough. Both Anthony and our management team have reached out unsuccessfully to ensure your concern has been resolved. On two separate occasions since your initial communication, additional copies have been sent to you. We would like to confirm that you now have the duplicates you desire. Customer satisfaction is the cornerstone of our business. We work tirelessly to be transparent and communicative throughout not only the sales process, but afterwards. Thank you for the feedback and again, please confirm that you are in possession of the forms you requested. It is important to us. Sincerely, Steve Detri Digital Experience Manager

May 14, 2016

Best experience for a car purchase! Marcella was a delight to work with. She was patient, very informative, answered all my questions, and spent all the time needed to help me make a fi More

by frannie4
Recommend Dealer
Yes
Employees Worked With
Marcella Schmidt, Keith Ahearn
May 16, 2016 -

Audi Naples responded

Frannie, I'm thrilled that you enjoyed your experience here at Audi Naples with Marcella. Few care as much as she does about the happiness of her clients. Thank you so much for allowing us to earn your business and trust. Hopefully that will turn into some tremendous loyalty for many years to come. Happy Driving, and welcome to the Audi Naples Family! Truly, Steve Digital Experience Manager

May 13, 2016

By far the best dealership!!! Naples Audi makes car buying a pleasure. I love the thought of having a new car but dread the process of purchasing.... until now. John Holman and R More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Alfonso (5), John Holman
May 14, 2016 -

Audi Naples responded

Wendy, Thank You for taking the time to write this review, we pride ourselves on not only delivering the car but also the Experience and I'm glad we made that experience the best you have had in 30 years! Welcome to the Audi Naples family and hope you enjoy driving your New A3, and again thank you! Truly, Steve Detri Digital Experience Manager

May 11, 2016

Greta Online Purchase Chose Audi Naples as they where very straight forward and transparent ..nonce of the shark tactics that you see in Miami. The price given was very co More

by adegunten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Head, , John Holman
May 12, 2016 -

Audi Naples responded

We are thrilled you had an a straight forward and painless experience dealing with John Holman and Troy Head. We want to Thank You for the 5 star review, we strive to provide the best experience possible, and John Holman and Troy Head delivered. Welcome to the Audi Naples Family. Truly, Steve Detri Digital Experience Manager

May 09, 2016

Customer Experience I love this dealership. I have dealt with Troy Head there for many years and have purchased many vehicles from them. Troy is a class act...he rememb More

by sharan1949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Head
May 12, 2016 -

Audi Naples responded

We are thrilled to hear about your continued loyalty to Audi Naples we pride ourselves on creating lasting customers, and are happy to see that Troy has created one with you. We are happy to have you as a long lasting Audi Naples family member, Thank You for your review. Truly, Steve Detri Digital Experience Manager

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