Audi Marin - Service Center

Audi Marin responded

Thank you for your positive review of your visit to Audi Marin! We are pleased you had a good experience with Amy. It's very important to us that our customers receive helpful and friendly service during their visit. We're glad she was able to make you aware of the service plan that will save you money on future visits as well. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you here again soon!

Audi Marin responded

Thank you for sharing your 5 star experience with Audi Marin! We are thrilled to hear that you trust and rely on our long-term representative Gary--he truly values customer relationships and we are grateful for him providing that level of service. We strive to have happy customers every time they reach out and it is so encouraging to see Gary's efforts being recognized. Please do not hesitate to contact us if you ever need any assistance in the future.

Audi Marin responded

Thank you for taking the time to share your experience at Audi Marin! We pride ourselves on creating a welcoming and enjoyable environment, and we're delighted to hear that your visit was just wonderful. We value customer feedback and appreciate you letting us know how we are doing. Thank you again for your kind words, we look forward to seeing you again soon.

Audi Marin responded

Thank you for the kind words and 5-star review! We are so pleased to hear that Amy provided excellent communication and service in a difficult situation. We take pride in making sure our customers feel comfortable and well informed throughout their car buying journey, and it's wonderful to know that this was achieved here. We appreciate you taking the time to review your experience with us at Audi Marin!

Audi Marin responded

Thank you so much for leaving this kind and thoughtful review about your experience at Audi Marin! We are delighted to hear Amy was so engaging, friendly, accommodating, and responsive during your time with us. We pride ourselves on excellent customer service and it’s wonderful to know that we have exceeded your expectations. Thanks again for the kind words - it means a lot!

Audi Marin responded

Thank you so much for your kind words about our team at Audi Marin! We are delighted to hear that your experience has been positive and that you would recommend us to others. Our staff take great pride in going above and beyond for every customer, so we're overjoyed to hear that their expertise and friendliness made a lasting impression on you. We look forward to welcoming you back soon!

Audi Marin responded

Thank you for the wonderful review of Audi Marin! We are delighted to know that Gary provided you with such an exceptional service experience, and we appreciate you taking the time to share it with us. At Audi Marin, our goal is always to ensure that customers receive expert guidance and leave feeling confident in their decisions. Knowing that Gary showed this level of care brings us great joy and pride. We are extremely grateful to have him as a part of our team! Our commitment to delivering a winning service experience doesn't stop there, however. If at any time we can be of assistance, please do not hesitate to reach out. In the meantime, we thank you for your clear endorsement and hope for the opportunity to serve you again in the future!

Audi Marin responded

Thank you for sharing your experience with us, we're so pleased to hear you had the best car service experience with Audi Marin! We really appreciate your kind words. Our commitment is to ensure each customer's needs are met beyond expectations and we’re glad that you left feeling well taken care of. It was our pleasure to take the time to go into details with you and I'm sure it paid off in the end. We look forward to providing excellent service for many years to come. Thank you again for choosing Audi Marin and we hope to see you again soon!

Audi Marin responded

Thank you for taking the time to share your feedback about Gary at Audi Marin! We are delighted to hear that he was able to go above and beyond in his customer service and ensure that everything you needed was taken care of. We appreciate your recognition of our team member's hard work and we will make sure your comments reach him. Thank you for choosing Audi Marin and we look forward to seeing you again soon.