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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
346 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 346 reviews

August 24, 2023

I always experience outstanding service at Audi Marin from Amy Stoica and team !! This latest visit was "basically unscheduled" and Amy made a real effort to accommodate the repair on short notice -- I w More

by R Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We greatly appreciate your continued trust in us and are thrilled that Amy and her team consistently provide you with outstanding service. Accommodating an unscheduled repair on short notice is a testament to our dedication to your satisfaction, and we're delighted that you were back on the road more quickly than expected.

August 24, 2023

Nathan was amazing to work with. He took care of the special order from start to finish. More

by JOHNLAGATTA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Arnold
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Nathan's dedication to managing your special order from start to finish is commendable. We understand the importance of personalized service, and it's fantastic to know that your experience was seamless and efficient.

August 24, 2023

Amy was kind and efficient, and followed through! I appreciated her explanations and providing details for future service needs. More

by CLARAGOODSPEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Amy's kindness, efficiency, and follow-through in providing explanations and details for future service needs are greatly appreciated. We aim to ensure our customers are well-informed, and we're thrilled that Amy met your expectations.

August 24, 2023

Great customer service! I highly recommend Audi of Marin for all of your service needs. More

by JLANCTOT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We highly value your recommendation for Audi of Marin's customer service. It's a testament to our commitment to providing top-quality service, and we look forward to continuing to be of assistance for all your service needs.

August 24, 2023

Friendly and attentive service. Clean and comfortable facility. A relaxed buying experience. Would recommend Audi Marin to others. More

by DDEDYO
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily - 5 stars.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We are thrilled to hear that you found our team to be friendly and attentive, and your recommendation means a lot to us. A relaxed buying experience and a clean, comfortable facility are integral to our commitment to customer satisfaction.

August 23, 2023

I want to express my heartfelt appreciation to Shahin and Mo at the dealership for providing me with exceptional service. Their professionalism, knowledge, and dedication made my car shopping experience trul More

by Ali KESHANIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shah Kangarani - Mohd Sammur
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Shahin and Mo's dedication to providing exceptional service and guiding you through your car shopping experience is truly commendable. Their professionalism, knowledge, and friendly demeanor create a comfortable and welcoming atmosphere for our customers. We're thrilled to have been a part of your journey to your new car, and we thank you for choosing Audi Marin.

August 23, 2023

Great service and we had a lot of fun during the transition of the A6. Was very happy with the treatment from the team.. More

by tayab.iftikhar94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Cam
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We believe that a great car transition should also be an enjoyable experience, and we're glad to hear that you had fun during the process. The satisfaction of our customers is paramount, and we're pleased that you were happy with the treatment from our team.

August 22, 2023

My service provider Amy was very helpful, responsive and attentive to my service needs and questions More

by mypitabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Aug 31, 2023 -

Audi Marin responded

Thank you for the outstanding review of our service provider Amy and Audi Marin. We are glad to hear that her attentiveness to your needs and questions helped make your experience exceptional! Thank you for taking the time to share your feedback with us, we sincerely appreciate it. Our team continues to strive to meet and exceed customer's expectations each and every day, so it's very rewarding when we hear back from our customers like yourself who have had a great experience. We hope to welcome you back soon!

August 22, 2023

Adel and Nathan were excellent to work with. They listened to my requests and worked hard to deliver the perfect car. More

by ELSLAVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel, Nathan, Mo
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to leave us a review. We are delighted to hear that Adel and Nathan did a great job in helping you find the perfect car. At Audi Marin, our goal is always to make sure customers have the best car buying experience, so we are grateful and appreciative of your kind words! We know that it was no small task finding the perfect car and it means so much to us that our team was able to provide you with this type of service. Thank you again and please feel free to reach out if there's anything else we can do for you!

August 22, 2023

The service team is great. Very clear communication with updates throughout the day, and I was in and out on time. More

by SCOTTMROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Marin responded

Thank you for your feedback! We deeply appreciate that you took time to share your positive experience at Audi Marin. Our team is dedicated to providing the best possible customer service, and we're delighted to hear our efforts paid off. It's wonderful to know that our communication and timing lived up to your expectations; that means a lot! We look forward to having you back again soon. Thank you for choosing us!

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