Audi Marin

Audi Marin responded

Thank you for your kind words, and we're so pleased to hear that your experience working with Audi Marin was a positive one! We appreciate the time you took to review us, and are truly grateful. We'd especially like to thank Nathan Proctor, Shahin Kangarani, Robert Langlois, and Joshua Feinberg for going above and beyond in helping to make your car-buying journey a great one. From offering helpful advice to arranging airport pickups and showing off all of the features of the car, it sounds like these gentlemen gave you top-notch service - they will certainly be delighted to read your feedback. Wishing you many miles of happy driving from Audi Marin!

Audi Marin responded

Thank you so much for your kind words about our team at Audi Marin! We are delighted to hear that your experience has been positive and that you would recommend us to others. Our staff take great pride in going above and beyond for every customer, so we're overjoyed to hear that their expertise and friendliness made a lasting impression on you. We look forward to welcoming you back soon!

Audi Marin responded

Thank you for your kind words about Audi Marin and our sales associate, Scott! We appreciate you taking the time to share your experience. At Audi Marin, providing exceptional customer service is our highest priority. It's always rewarding to receive compliments like yours and to know that we have provided an excellent experience for our customers. Your satisfaction is the best reward for all of us here at Audi Marin! We are glad that your purchase of a gently-used Q5 was a success, and we hope you enjoy it for years to come. We look forward to working with you again soon!

Audi Marin responded

Thank you for sharing your experience with us, we're so pleased to hear you had the best car service experience with Audi Marin! We really appreciate your kind words. Our commitment is to ensure each customer's needs are met beyond expectations and we’re glad that you left feeling well taken care of. It was our pleasure to take the time to go into details with you and I'm sure it paid off in the end. We look forward to providing excellent service for many years to come. Thank you again for choosing Audi Marin and we hope to see you again soon!

Audi Marin responded

Thank you for the wonderful review of Audi Marin! We are delighted to know that Gary provided you with such an exceptional service experience, and we appreciate you taking the time to share it with us. At Audi Marin, our goal is always to ensure that customers receive expert guidance and leave feeling confident in their decisions. Knowing that Gary showed this level of care brings us great joy and pride. We are extremely grateful to have him as a part of our team! Our commitment to delivering a winning service experience doesn't stop there, however. If at any time we can be of assistance, please do not hesitate to reach out. In the meantime, we thank you for your clear endorsement and hope for the opportunity to serve you again in the future!

Audi Marin responded

Thank you so much for leaving this kind and thoughtful review about your experience at Audi Marin! We are delighted to hear Amy was so engaging, friendly, accommodating, and responsive during your time with us. We pride ourselves on excellent customer service and it’s wonderful to know that we have exceeded your expectations. Thanks again for the kind words - it means a lot!

Audi Marin responded

Thank you for taking the time to share your feedback about Gary at Audi Marin! We are delighted to hear that he was able to go above and beyond in his customer service and ensure that everything you needed was taken care of. We appreciate your recognition of our team member's hard work and we will make sure your comments reach him. Thank you for choosing Audi Marin and we look forward to seeing you again soon.

Audi Marin responded

Thank you so much for choosing Audi Marin and taking the time to share your experience with us. It truly warms our hearts to read that Emily, Joel, and Cem were able to make you feel welcome and help you locate the perfect vehicle. Our staff work tirelessly to provide our customers with the best service possible, so we're thrilled that they exceeded your expectations! We would love to have the honor of serving you in the future as well. On behalf of the whole of Audi Marin, we'd like to express our sincere gratitude for your kind review.

Audi Marin responded

Thank you for your continued loyalty and for taking the time to share your positive experience with us. We're thrilled to hear that you've consistently enjoyed the superb service that Audi Marin strives to provide. Delivering exceptional service is at the core of our values, and we're delighted that your most recent visit was no exception. We're grateful for your trust and look forward to serving you with the same level of excellence in the future. Should you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for choosing Audi Marin. Warm regards, Audi Marin

Audi Marin responded

Thank you so much for sharing your fantastic experience with us at Audi Marin. We truly value your feedback and are thrilled to hear that your entire journey was exceptional. Jessie is indeed a gem on our team, and we're delighted that his professionalism and honesty left a positive mark on your car-buying experience. It's wonderful to know that he went the extra mile to ensure your transition to the RS5 was both swift and hassle-free. Leo's contribution to the trade-in process is greatly appreciated, and we're pleased that everything went seamlessly for you. We're honored to have earned your loyalty as a repeat customer who purchases cars every 2-3 years. Knowing that you're planning to return for your next Audi purchase is the highest compliment we could receive. Thank you once again for choosing Audi Marin and for taking the time to share your feedback. We're eagerly looking forward to serving you again and providing another exceptional experience. Warm regards, Audi Marin