Audi Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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I had a great experience! Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal done. I feel like there was transparency in what I was getting and paying for. I was also impressed with how Jason sat with me in the car and showed me every single button and knob and how it all worked. I would recommend this dealership to friends and family. More
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Gary and the team are always top notch in communicating and performing the service. Thanks. and performing the service. Thanks. More
They communicate very well, I felt the “service” for an electric car was pretty pricy. electric car was pretty pricy. More
Don’t make me write 15 words - I get you want specific feedback but don’t force it. Amy was nice. feedback but don’t force it. Amy was nice. More
Very attentive and responsive. Overall, they really care about customer satisfaction. Also, they have great communication. Overall, they really care about customer satisfaction. Also, they have great communication. More
Everyone was Polite. And prompt on our meetings. Nathan reached out to close the deal. And prompt on our meetings. Nathan reached out to close the deal. More
Audi Marin did a great job on my last service visit. They replaced a defective part that had to be ordered. They were able to accomodate me even though I was a day early for my appointment. My hat is They replaced a defective part that had to be ordered. They were able to accomodate me even though I was a day early for my appointment. My hat is off to them. More
Amy is great. I wish Audi Marin provided loaners, but they said they don't provide loaners for routine service. Something something, not enough loaner cars, but th I wish Audi Marin provided loaners, but they said they don't provide loaners for routine service. Something something, not enough loaner cars, but then the side of the building has 10+ loaners. There was mention of a shuttle, or Lyft credit but I'm in Novato, so not really an option. My previous purchase at Lexis of Marin always provided a loaner when asked, AND provided three years of complimentary service. Audi is seriously slacking on that part. More