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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 350 reviews

September 17, 2023

I had an excellent experience buying a car from Audi Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one! More

by jasonoverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Hannah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohd Sammur
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Nov 13, 2023 -

Audi Marin responded

Thank you for recognizing Shah, Mo, Josh, and the entire team for their attentiveness, efficiency, and professionalism. We're delighted to hear that you had an excellent buying experience and look forward to serving you in the future.

September 16, 2023

Easy to work with, fast, loved the images of the parts which needed replacing. Car was spotless when done. More

by hilareybhatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 13, 2023 -

Audi Marin responded

We're pleased to hear that your experience was easy, fast, and that you appreciated the images of the parts needing replacement. Your satisfaction is our priority.

September 16, 2023

It was a good experience and everything went as was planned and on time as prmised More

by DHMOSES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're pleased that your experience was good, and everything went as planned and on time. Your satisfaction is our goal, and we look forward to serving you for all your Audi needs. If you have more feedback or specific concerns, please feel free to reach out. Your trust in Audi Marin is greatly appreciated, and we look forward to continuing to provide you with exceptional service. Thank you once again for choosing Audi Marin.

September 16, 2023

This experience has been a pleasure and has continued to be one ever since I purchased my first car from this dealer. They continue to go above and beyond for their customers and truly make you feel valued. More

by BRIAN@WOLKDEVCO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Your feedback about our commitment to going above and beyond for our customers warms our hearts. We are honored to have your loyalty, and we're committed to providing a pleasurable experience for years to come.

September 16, 2023

Dealership treated me very well in all aspects of my purchase process. Sales, financing and facilities are excellent. More

by JJKAHLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for recognizing the dealership's excellent treatment throughout your purchase process. We're delighted to hear that sales, financing, and facilities met your expectations.

September 16, 2023

Gene is the best at what he does, which is take care of me. Customer service is everything More

by Heather Cowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're thrilled to hear that Gene has been the best at taking care of you. Customer service is at the core of what we do, and we appreciate your recognition of Gene's excellence.

September 16, 2023

Gene Frank is the best! Thank you for your good service and communication all these years! More

by KEIRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're thrilled to hear that Gene Frank has provided you with the best service and communication throughout the years. Your loyalty is truly appreciated, and we look forward to continuing to meet your expectations.

September 15, 2023

O o o moo o o o o o. K k k k k k More

by LEECSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for the wonderful rating!

September 15, 2023

Very,very expensive for replacing a battery. Appreciate prompt same day service with top notch personnel. Charge for 1.2 gallons of gas for 21 miles on loaner Q5 shows that mileage per gallon on More

by JAMESRMORTON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 13, 2023 -

Audi Marin responded

We understand your concern about the cost of battery replacement, and we appreciate your feedback. We're pleased to provide prompt same-day service with top-notch personnel. Your understanding of the gas charge on the loaner Q5 and the exceptional mileage on your 2015 Q5 TDI is noted.

September 15, 2023

Everyone is so nice and professional to deal with. My car services have always been great. More

by MICHAELGORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're delighted to know that everyone you've dealt with at Audi Marin has been nice and professional. Providing great car services is our commitment, and we appreciate your positive feedback.

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