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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
345 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 345 reviews

September 16, 2023

Gene is the best at what he does, which is take care of me. Customer service is everything More

by Heather Cowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're thrilled to hear that Gene has been the best at taking care of you. Customer service is at the core of what we do, and we appreciate your recognition of Gene's excellence.

September 16, 2023

Gene Frank is the best! Thank you for your good service and communication all these years! More

by KEIRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're thrilled to hear that Gene Frank has provided you with the best service and communication throughout the years. Your loyalty is truly appreciated, and we look forward to continuing to meet your expectations.

September 15, 2023

Everyone is so nice and professional to deal with. My car services have always been great. More

by MICHAELGORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're delighted to know that everyone you've dealt with at Audi Marin has been nice and professional. Providing great car services is our commitment, and we appreciate your positive feedback.

September 15, 2023

This is a top notch outfit. They identify their weakness and improve on them effectively. Best Audi dealer in the Bay Area. More

by rquinta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We appreciate your kind words about our dealership being a top-notch outfit. Continuous improvement is crucial to us, and we're thrilled to be recognized as the best Audi dealer in the Bay Area. Thank you for your support

September 15, 2023

Very,very expensive for replacing a battery. Appreciate prompt same day service with top notch personnel. Charge for 1.2 gallons of gas for 21 miles on loaner Q5 shows that mileage per gallon on More

by JAMESRMORTON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 13, 2023 -

Audi Marin responded

We understand your concern about the cost of battery replacement, and we appreciate your feedback. We're pleased to provide prompt same-day service with top-notch personnel. Your understanding of the gas charge on the loaner Q5 and the exceptional mileage on your 2015 Q5 TDI is noted.

September 15, 2023

O o o moo o o o o o. K k k k k k More

by LEECSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for the wonderful rating!

September 14, 2023

This is our 4th Audi purchase at Audi Marin. Nathan is a rock star salesman. Not your typical blue suede shoe salesman. He is a true professional and a good listener and his attention to detail More

by marcuserobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Audi Marin responded

Thank you for being such a loyal client of Audi Marin. We are pleased to hear our Sales Manager, Nathan Proctor is a rock star and gave you the 5 star experience our clients deserve! Thank you so much for sharing.

September 14, 2023

Great communication and service with Audi Marin. Amy is always a pleasure to work with. More

by MH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Thank you for recognizing Amy and our commitment to great communication and service. We're pleased to know that Amy has been a pleasure to work with, and we'll be sure to pass along your kind words.

September 14, 2023

Amy was courteous and professional. She is a hard worker. We are generally pleased with the staff at Audi Marin. Thank You More

by TUBEROSA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for recognizing Amy's courtesy and professionalism. We're pleased to hear that you are generally pleased with our staff. Your satisfaction is our priority, and we look forward to serving you in the future.

September 14, 2023

Great service and friendly folks who looked after us. ! We will be back to Audi Marin for sure! More

by LORI34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
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Nov 28, 2023 -

Audi Marin responded

We're happy to hear about your great service experience and the friendly attention you received. Your feedback reinforces our commitment to delivering top-notch service, and we look forward to welcoming you back to Audi Marin in the future.

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