
Audi Lynbrook
Lynbrook, NY
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1,266 Reviews of Audi Lynbrook
Take advantage sale. Met Jason when I entered the audi lynbrook dealership. Had come in for a specific car and just wanted to talk numbers. I was ready to make the deal th Met Jason when I entered the audi lynbrook dealership. Had come in for a specific car and just wanted to talk numbers. I was ready to make the deal that day. Had a 2016 C300 w- 5,900 miles and was looking to trade it in. Waited for my offer, and got an astounding 29k offer. The car is clearly worth 38k. When I let them know that I had another offer from another dealership they said they would match. My alternate offer was 38k. They said no problem... But when it came down to it they refused to give me the number we agreed on! I left and went to helms bros and got a CLS550, brand new and got my trade values at 39k. Deal with Kelvin and John over at helms.don't waste your time at audi. Disgusting and dishonest! Jason has called me back several times to try and justify the value they offered but the numbers don't add up. They don't add up. Scammer. Beware! More
Not to be trusted On Monday August 29, I went to take delivery of a pre owned 2015 Audi A3. The finance person I spoke I honestly will tell you that she didn't have any On Monday August 29, I went to take delivery of a pre owned 2015 Audi A3. The finance person I spoke I honestly will tell you that she didn't have any knowledge of how to answer my questions. I don't understand how a person with a fico score of 737 end up with an interest rate of 5.4% on a pre owned car. before coming in on Monday I contacted the finance manager Eric on Wednesday, that was working on my deal and assured me that the interests rate would be at 3.4, and they sneak a $675 dealer fee after I said that I would not be paying for it , Where have you ever hear a delivery fee for a pre owned car. Will file a complaint with the BBB and the state attorney generals office. More
Another satisfied customer! I have been leasing Audi cars for years, May 2016 I bought my first pre owned vehicle. Peter Matarazzo the Pre Owned Manager went out of his way to no I have been leasing Audi cars for years, May 2016 I bought my first pre owned vehicle. Peter Matarazzo the Pre Owned Manager went out of his way to not only help me find the perfect car for me, but did not run and hide when I came back with a minor issue. He made sure I left happy. Christina Hellemeyer probably the best Audi Service Consultant the Corporation has is always so easy to deal with she is helpful and never makes me stress.I think she also knows more about the cars then the mechanics in the back! I am not rich I work hard for my money and make my car payments like a regular person but Lynbrook Audi and the staff they have chosen treat me exactly the same way as the billionaire that gets driven up in his limo and then leaves with the most expensive car on the lot. Staff is everything and these men and women have class !! Thank You Again, Annmarie Napoli More
CRASHED MY CAR!!AVOID DEALER!! Took my Audi 2014 q7 for battery issues to the dealer and service.Service was done and dealer claimed battery was charged so my problem is rectified.S Took my Audi 2014 q7 for battery issues to the dealer and service.Service was done and dealer claimed battery was charged so my problem is rectified.Seems like battery problem was not fixed had to bring in my car once more to get the battery issue rectified.Audi lynbrook crashed my car in the procedure of getting my battery problem rectified.I was unaware of the car crash by the dealer called many times phone was unanswered,finally decided to go to dealer after couple of days,service advisor informed me the dealer crashed my car.They took responsibility and assured me they will get it fixed.After 2 weeks I receive my car.Battery issue is still there after 2 weeks of waiting.I was looking to trade in my car to get something newer and the new paint clearly shows.Regardless of the fact it doesn't show in the car fax but dealers during trade in scrutinize your vehicle to give you the lowest they can and they can tell there was fresh paint done.Really upset. Advisor tells me the car is like new now it was bought new not used.Avoid at all possible costs!!Horrible experience!! More
PreOwned Department is Top Notch A beautiful and inviting experience from start to finish. I was driving by and saw a couple of cars that caught my eye from the street. I pulled my A beautiful and inviting experience from start to finish. I was driving by and saw a couple of cars that caught my eye from the street. I pulled my car into the service area where they valet parked my car I was greeted right away by there warm staff. They introduced me to the PreOwned Manager Peter. We discussed my needs and wants. Then an Audi Specialist went over the features, test drive and trade evalution. There cars were the lowest prices around. The dealership is new with big screen TVs and a friendly staff. I drove home with a Certified Audi the same day. Soooo happy Highly reccomend Peter & his staff at Audi Lynbrook. More
Rip off I bought used car from them not long ago . Pre own vehicle means nothing to them . They gave me the car with bad brakes . This dealer is a big rip off I bought used car from them not long ago . Pre own vehicle means nothing to them . They gave me the car with bad brakes . This dealer is a big rip off . They dime you and nickle you . The day I went to sign the paper . They charged me almost $1000.00 for bogus fees . And on the top of that they force you to buy a warranty from them . Big big big mistake I would never buy car from them . More
Just got a great pre-owned car The Q5 I'd been looking fore became available - a perfect fit to replace my 2009. Got there at 9:30AM and met Andri Cruz and Sandra Bedoya, who made i The Q5 I'd been looking fore became available - a perfect fit to replace my 2009. Got there at 9:30AM and met Andri Cruz and Sandra Bedoya, who made it all happen. The deal was just right for me. I would totally recommend Audi Lynbrook and their staff. I look forward to working with them on other vehicles. More
They take forever to change the part that they have in stock Dropped my car off for engine light and my insurance company finally approved after a week of waiting now that they have approval and the part they ar Dropped my car off for engine light and my insurance company finally approved after a week of waiting now that they have approval and the part they are still keeping my car for another week. I've been without my car for about 2 weeks and they said they aren't sure if i'll get it on Monday or Tuesday. The service is not all that great but the staff isn't bad. More
knew what I want and they made it happen I went into Audi in Brook and I came out a happy camper I knew what I wanted and they knew how to get it to me my salesman John was great to work with I went into Audi in Brook and I came out a happy camper I knew what I wanted and they knew how to get it to me my salesman John was great to work with. Sandra also help me fit everything in my budget More
Quetionable I have been have my Q7 serviced here and im not sure if itsme but it seems like every three weeks to a month something goes on this truck back in mar I have been have my Q7 serviced here and im not sure if itsme but it seems like every three weeks to a month something goes on this truck back in march 2015 my airbag light came on took it in for service they recommended that i change me battery $400, they said i needed carbon to cleanedout of the engine did it It ws leaking oil from the seal on the oil filter housing did it at the end it cost me about $4000.00, the lets say about may 2015 the cr started overheating, took it in they say its the wterpump and some sensor one week later they called me oh the car is ready $1300.00 . One week later the car is overheating again had to haved flatbedded to LYNBROOK AUDI, Two weeks later I got it back after the said it was three different faulty waterpumps, ok mostrecrntly the check engine light comes on i took it in they say its a fuel sensor sk lastnight im driving the car starts to hesitate on the LIE check engine light comes on. Lets see what thry say now, So my point is now im starting to think either i got a lemon or i beig taken for a ride More