Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Lynbrook
Lynbrook, NY
1,266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,266 Reviews of Audi Lynbrook
June 08, 2017
Excellent I thought Bieber Audi was A good dealership but I was wrong......Jerry singh was a good salesperson. I walked in with a budget and he made my dream a I thought Bieber Audi was A good dealership but I was wrong......Jerry singh was a good salesperson. I walked in with a budget and he made my dream a reality and walked out with a 2017 Audi A6. Go check him out at Audi lynbrook More
by Gagan93
Employees Worked With
Jerry singh
June 08, 2017
Great experience JASON is an exceptional employee. Answered all of my questions and made my buying process so easy and understanding. I will definitely recommend him t JASON is an exceptional employee. Answered all of my questions and made my buying process so easy and understanding. I will definitely recommend him to my family and friends to purchase nee vehicles. Overall i must say Jason is a great asset to this dealership, and represents the company extremely well. More
by Pinebrook78
Employees Worked With
Jason Chance
June 08, 2017
Excellent service Jason sold me an A6. He was extremely informative and helpful through the whole process. I do not like salesmen that are too pushy and he was great Jason sold me an A6. He was extremely informative and helpful through the whole process. I do not like salesmen that are too pushy and he was great with making me feel comfortable in his word. More
by Audiride6
Employees Worked With
Jason Chance
June 01, 2017
Excellent customer service Coldit Thompson made my 4th purchase at Audi Lynbrook one of the most memorable experiences ever. From the moment I walked through the door to driving Coldit Thompson made my 4th purchase at Audi Lynbrook one of the most memorable experiences ever. From the moment I walked through the door to driving my 2017 Q5 out the service area. I was in excellent hands. No pressure, no headaches and no back and forth. Thank you for making my 40th so special. More
by Tlee
Employees Worked With
Coldit Thompson
May 26, 2017
Service dept destroyed my amp Destroyed my amp that was on the woofer when my car was there for a service. 6 days instead of 1. Amp was blown - smelled it right away. First they de Destroyed my amp that was on the woofer when my car was there for a service. 6 days instead of 1. Amp was blown - smelled it right away. First they declined they did it. Then they asked for a proof/invoice from a sound shop. It all ended me paying ~$300 to replace the amp, dealer stopped reacting to anything, emails, phone calls. Wanna get your stuff destroyed? Go to Audi Lynbrook. More
by Pavel
Employees Worked With
David Bitterhoff, Jonathan Szypot
May 22, 2017
In the market but not ready I was just looking at a vehicle and wasn't ready to buy yet. The representative took his time explained the car and answered all my question, even too I was just looking at a vehicle and wasn't ready to buy yet. The representative took his time explained the car and answered all my question, even took me for a test drive to make sure I liked the vehicle. I stopped by other dealers they didn't even bat an eye at me. I appreciate the experience I had at Audi. More
by David Jean
Employees Worked With
Jason Chance
May 10, 2017
Outstanding service, warm and friendly atmosphere! Outstanding Audi dealer, not only is the showroom gorgeous the people working there go above and beyond to accommodate their customers. Starting with Outstanding Audi dealer, not only is the showroom gorgeous the people working there go above and beyond to accommodate their customers. Starting with Paul Hoffman, the service consultant who greeted us and took care of all of our concerns. Then our salesman Carlton Cruickshankshank who was absolutely charming and extremely knowledgeable about every car they sold! This is not the first Audi dealer I've been to but it will definitely be the only one i use from now on. Thank you every one at Lynbrook Audi! More
by Rachel
Employees Worked With
Carlton Cruickshank, Sandra Bedoya, Paul Hoffman
May 01, 2017
Service Department Had 11 AM service appointment. to check warning light. At 12;15 I had to go back to and approach service agent to inquire about my car. Thought they w Had 11 AM service appointment. to check warning light. At 12;15 I had to go back to and approach service agent to inquire about my car. Thought they were responsible to inform me as I was sitting in waiting area. Anyway after checking she informed me had to leave car. Only loaners they use are A3 or A$ except for 'one Q5'. I am 6'2' tall a A3 or A$ for that matter is just too small. Anyway as a A6 owner one would think they'd place me in a comparable loaner...BMW and Mercedes does.The loaner rep was great and really nice person but he only has so much he can do. Put me in an A4 that was extremely dirty...more so inside than outside. Stains and sticky liquid remnants make driving it just awful. Previous visit resulted me in me showing up for an appointment only to find they didn't have the part in stock...this is after I emailed requesting they contact me if they wouldn't have the part. The service rep said 'oh, nobody reads those emails'. Since becoming Lynbrook Audi this dealership has gone downhill. They may have a new showroom but they do not maintain it. There are more burnt out light bulbs than ones working in the customer waiting area. Try reading in that type of light. After 5 Audis I'm either dropping the brand or going to another dealer. More
by RichardKamzan
Employees Worked With
Don't recall
April 29, 2017
Stay away Probably the worst experience with a dealership will promise a deal they can not deleiver and then get nasty about it With so many places to spend y Probably the worst experience with a dealership will promise a deal they can not deleiver and then get nasty about it With so many places to spend your money stay away from this bad excuse for a dealership More
by Phillc357
Employees Worked With
Lola Adekoya, Jason Chance
April 27, 2017
Absolutely the worst experience ever. DO NOT EVER TRUST THESE PEOPLE. They are the worst absolute worst set of people I have ever delt with. And to make matters worst when I didn't agree DO NOT EVER TRUST THESE PEOPLE. They are the worst absolute worst set of people I have ever delt with. And to make matters worst when I didn't agree with the terms given I was physically threatened by this xxxxxxx. BEWARE AND STAY FARRRRRRRRRRRRRR........ More
by janetesposito191
Employees Worked With
Joe Cooper
