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Audi Lynbrook
Lynbrook, NY
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1,236 Reviews of Audi Lynbrook
BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour away to find out the car was "sold" less than 24 hours ago. I had been in touch with the deal BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour away to find out the car was "sold" less than 24 hours ago. I had been in touch with the dealership the morning of and had an appointment scheduled, and they did not tell us that the car had been sold..... before driving an hour and a half to see the car. We test drove a similar car. They tried to tack on a $1895 fee for "reconditioning". However the car needed further work and the dealership was unwilling, and the car was "As is". On top of that, a $695 administration fee. Misleading, lack of communication, and no respect for the customer's time. Alex was very nice, but inexperienced. DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP. More
My experience with sue was super great nice friendly and she was very nice to me to get my car service and am very satisfied with her service I already and would recommend anyone to her in the future thank she was very nice to me to get my car service and am very satisfied with her service I already and would recommend anyone to her in the future thank you sue Audi of lynbrook! More
Let me preface my remarks by stating my wife just purchased her first Audi, a 2020 Q7 in October. With it being an out-of-state purchase, we needed to get a NYS inspection. When I arrived at the se purchased her first Audi, a 2020 Q7 in October. With it being an out-of-state purchase, we needed to get a NYS inspection. When I arrived at the service department, Ms. Marmol left her post to meet and welcome me to Audi Lynbrook. I've been driving for over 35 years and that has never happened when I've dropped vehicles off at service departments of other dealerships. Furthermore, Audi Lynbrook's service department managed to work me in even though I did not have an appointment and they were clearly busy. Ms. Marmol and the Audi Lynbrook service team left a positive first impression. More
Worst place ever to take your car. save your money and time because they really don’t care about customer satisfaction at all.service advisor SUE have no knowledge about cars at all she kept telling me to time because they really don’t care about customer satisfaction at all.service advisor SUE have no knowledge about cars at all she kept telling me to take my car elsewhere whenever I asked her questions about my car.poor communication kept my car for 3 days with no solution had to take my car to a different shop.manager ELIANA is the worst very unprofessional rude with nasty attitude. She really didn’t care as a customer what I had to say and didn’t want my business. More
This was the worst car buying experience I ever had. They have no respect for your time. They tack on lots of dealer fees and charge outrageous interest on the financing that you have to do through t They have no respect for your time. They tack on lots of dealer fees and charge outrageous interest on the financing that you have to do through them or they tack on thousands to the negotiated price. They do not stand by their products . Once they have your money they are done with you. Buyer BEWARE! Go to ANY other dealer, they have no integrity. More
Came for 10K mile service + inspection. Service done in reasonable time and spot on with expectation set. Very pleased and will come again. Thank you Christina! reasonable time and spot on with expectation set. Very pleased and will come again. Thank you Christina! More
I just purchased my new car from Jen Dicola at Audi I just purchased my new car from Jen Dicola at Audi Lynbrook. The service at this dealership is absolutely exceptional. I have purchased several car I just purchased my new car from Jen Dicola at Audi Lynbrook. The service at this dealership is absolutely exceptional. I have purchased several cars from Jen and will continue to always return to Jen!! She always takes care of me. She listens and is super attentive. Great experience always with her and the dealership!!! More
There was absolutely no communication from service about my car. I had to call to check progress only to find my car had been ready for two days. At pick up a new problem was discovered and once again zero my car. I had to call to check progress only to find my car had been ready for two days. At pick up a new problem was discovered and once again zero communication. My car is still there 2 weeks later! The original issue was a leak that caused water to accumulate on inside windshield and a recall. The leak ended up damaging back up camera. I have been lied to by service. The part was there and I understood delay in fixing due to snow storm and lack of workers. I was promised car for Friday and told part not there. A manager admitted they dropped the ball. More
Would never purchase a car here again. Was warned but didn’t listen. Preowned manager was awful,rude and unprofessional. Salesperson was the only reason I stayed there but will not return. didn’t listen. Preowned manager was awful,rude and unprofessional. Salesperson was the only reason I stayed there but will not return. More
Incredible car and buying experience. Our sales representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market f representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market for a great deal! More