Audi Livermore

Nick was extremely helpful. I appreciate him taking the time to show me how to set up so many features on the car. He was not pushy but quite knowledgeable. I appreciate him taking the time to show me how to set up so many features on the car. He was not pushy but quite knowledgeable. More

Nancy is fabulous in doing the right things for you. She will bend over backwards to help you. Everyone at the dealership has been great. She will bend over backwards to help you. Everyone at the dealership has been great. More

Clear concise explanation of the repair process in terms that a layman can understand. Great Team! that a layman can understand. Great Team! More

Always excellent service Call when ready Detailed explanation of work perform Follow up of past issues explanation of work perform Follow up of past issues More

I am always taken care of when I go to Audi Livermore, especially when Josh is my service advisor. He ensures that my car is well cared for and will provide prompt updates. especially when Josh is my service advisor. He ensures that my car is well cared for and will provide prompt updates. More

The dealership was very clean, open, and welcoming. All the staff was very positive and sociable. We made several visits and we were always so welcomed. The lot always had a vast selection and var All the staff was very positive and sociable. We made several visits and we were always so welcomed. The lot always had a vast selection and variety of new or used cars. All these factors contributed to our shopping experience. We were very anxious to continue our shopping here. Our frequent visits to this dealership, in our car purchase endeavor, lead us to our perfect find! Our first sales representative (Alex) was SO knowledgeable and informative. Everything from how the car functions to the process of how the safety features worked was explained so thoroughly and in a easy to understand way. Alex made us realize we definitely wanted an Audi. Nick then took over assisting us in our search of a used car. The patience Nick showed and genuine concern for our needs was unmatched. We felt very comfortable with him, and he was so determined to help us find exactly what we wanted. Start to finish we were so blessed with everyone who helped us in the process. Sure they want to sell a car, but their ultimate goal is to gain a loyal customer. We will definitely be buying our next car from here, and I will make it my first recommendation to my friends or family. No other dealership we visited came close to our overall experience here at Audi of Livermore. We our happy customers, but more importantly we feel like we are welcomed members of the Audi family. More

Great rep, diligent, on-point, customer focused. ..handled my issues by taking the time to understand the history and solving ..handled my issues by taking the time to understand the history and solving More

The services were very much expected in terms of time & real time processing, it was really good and don’t mind for waiting. real time processing, it was really good and don’t mind for waiting. More

Josh and Audi Livermore service resolved my air condition system issue, after one month of diagnosis and testing. Although the process to resolve the AC motor repair was not initially detected soon after my system issue, after one month of diagnosis and testing. Although the process to resolve the AC motor repair was not initially detected soon after my scheduled inspection maintenance appointment, The replaced motor to enable functionality of the interior vehicular ventilation and air conditioning is is good working order. Thanks also for replacing the loosened seat heater control knob (driver‘s side) and patching back the detail to the sliding door at the center console. More

Great customer service clean and professional. Will come back to get my service done. H Will come back to get my service done. H More