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Audi Indianapolis

Indianapolis, IN

4.6
497 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 497 reviews

August 02, 2022

I took car in for electrical check and was told it would take 45min. 45 min later battery was recharged, whole car inspected and I was on my way. Excellent service from Austin. More

by Wbyronjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 02, 2022 -

Audi Indianapolis responded

We're over the moon that our team provided the timely service you expected! Thanks for choosing Audi Indianapolis!

August 01, 2022

The staff at Audi Indianapolis provide great customer service and help you get on your way. More

by raises_coequal0b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Aug 01, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

July 31, 2022

Great experience. Stephen was great to work with, professional, and quick to respond to questions. More

by Grortho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass
Aug 01, 2022 -

Audi Indianapolis responded

Thank you for letting us know what a big help Stephen was during your recent visit to Audi Indianapolis! Come by anytime!

July 28, 2022

Service and sales is outstanding. Ben Robbins one of best in business. Chris W. is a great leader and his auto acumen is excellent. More

by Jmurphy.ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Ben, Chris, and the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

July 15, 2022

Great service, friendly, courteous and professional. Got my car serviced same day in the amount of time estimated. Was provided a loaner car for use while my vehicle was being serviced. More

by RJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
Jul 18, 2022 -

Audi Indianapolis responded

We're so glad our team welcomed you with excellent, punctual service and was able to offer a loaner vehicle. Many safe and happy miles from everyone at Audi Indianapolis!

July 11, 2022

The service team is always SUPER accommodating and such a pleasure to work with. Very grateful and appreciative of them! More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Robbins
Jul 11, 2022 -

Audi Indianapolis responded

Shannon, thanks a bunch for your confidence in the Audi Indianapolis team! There is nothing better than a five-star rating. Have a wonderful rest of your day!

July 06, 2022

Excellent service, great staff, great facilities. Sean is the best.service/mechanic I have ever dealt with. More

by jon.slaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Locke
Jul 06, 2022 -

Audi Indianapolis responded

Thanks for your praise, Jon! We're so glad Sean and the rest of the team have welcomed you with outstanding service and accommodating facilities. Many safe and happy miles from all of us at Audi Indianapolis!

June 30, 2022

Justin listened to my concerns and issue descriptions. I was given a quote and time frame. He’s kind and friendly, too More

by snq310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Service Department
Jun 30, 2022 -

snq310 responded

The work required waiting for parts but the expected time frame wasn’t a problem. No other issues were noted. Very pleasant people to work with and Justin is always thoughtful

Jul 01, 2022 -

Audi Indianapolis responded

Thank you for sharing your feedback! We appreciate your business here at Audi Indianapolis and we will pass along your comments to Justin. Drive safely and have a great day!

June 26, 2022

They provide excellent service, provide regular updates, have high quality personnel and are led by a first rate service manager. More

by rkassing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cunningham--5 stars
Jun 27, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

June 24, 2022

Everybody at the service department makes you feel welcome from the service greater, service advisor, service Manager. Everybody cares about your service experience. More

by Manfredheilmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2022 -

Audi Indianapolis responded

Thank you for letting us know how amazing your experience with our service department was, Manfred! We hope to see you again at Audi Indianapolis.

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