Audi Indianapolis

Rachael was very polite and answered all of my questions. She set up a loaner car on the spur of the moment and kept me informed during the service. She set up a loaner car on the spur of the moment and kept me informed during the service. More

Easy to schedule appointments. Knowledgeable service representatives who provide timely follow-up. Offer loaner cars, rides if needed. Have worked with Nathan Coble who has been e Knowledgeable service representatives who provide timely follow-up. Offer loaner cars, rides if needed. Have worked with Nathan Coble who has been excellent. More

Audi Indianapolis has the BEST customer service attention. I appreciate your prompt service. Muchas Gracias! attention. I appreciate your prompt service. Muchas Gracias! More

The customer service we experienced from a specific service advisor was poor. Her communication could use improvement as well. Based off this experience we will not rush back unless we have no other pl service advisor was poor. Her communication could use improvement as well. Based off this experience we will not rush back unless we have no other place to go. More

Clean efficient dealership with friendly employees. Always treats the customer well and is helpful when asking questions about car features or service. Always treats the customer well and is helpful when asking questions about car features or service. More

Good experience overall. Justin kept me updated on the status of services/ repairs needed and the service team was very thorough in explaining every service they performed. Justin kept me updated on the status of services/ repairs needed and the service team was very thorough in explaining every service they performed. More

The time came for a new car. I am cut and dry when dealing, and this by far was the cleanest, smoothest buying transaction ever. The new Audi Q8 was priced well, and the trade-in I am cut and dry when dealing, and this by far was the cleanest, smoothest buying transaction ever. The new Audi Q8 was priced well, and the trade-in amount very fair. Without a doubt, Derrick exceeded my expectations in all ways, thus I can only highly recommend this dealership! More

Justin is a pleasure to work with in the Service Department. Every person I have come across in service has been friendly, knowledgeable, and helpful! To me, this is a very important part of where I Department. Every person I have come across in service has been friendly, knowledgeable, and helpful! To me, this is a very important part of where I buy a car. Thank you for all your help, your quick replies to texts and phone messages, and your patience with all my questions, Justin! In addition, the video message that came from the mechanic showing me the issues that need to be resolved and why, along with the quote, is so helpful! More

Justin was helpful in explaining all the required work. It was while I was waiting there was the suggestion for 2 added services that could be done while I was waiting. I opted to plan a visit later since It was while I was waiting there was the suggestion for 2 added services that could be done while I was waiting. I opted to plan a visit later since I had planned for only the requisite oil change and filter with clutch oil change. More

Audi had a nice clean place to wait. Very friendly staff. Had car finished when they stated Very friendly staff. Had car finished when they stated More