Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Indianapolis
Indianapolis, IN
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 494 reviews
June 01, 2017
Great service and support from Joe LeBlanc I recently leased a Q5 from Audi and experienced great customer service. Joe LeBlanc was very accommodating from the time I walked into the dealershi I recently leased a Q5 from Audi and experienced great customer service. Joe LeBlanc was very accommodating from the time I walked into the dealership and was very through throughout the process. More
by Mike
Employees Worked With
Joe LeBlanc
May 30, 2017
Enjoyable experience. We couldn't have had a more professional sale man. He helped us in choosing the right vehicle & the right options that fit our needs without feeling a We couldn't have had a more professional sale man. He helped us in choosing the right vehicle & the right options that fit our needs without feeling any pressure. His knowledge of all the features and his laid-back demeanor contributed to the pleasure of baying this great car More
by Pilar
Employees Worked With
Joe LeBlack
May 25, 2017
Excellent Customer Service Our recent experience with Joe LeBlanc at Audi Indianapolis was exceptional. My husband had purchased a Audi A4 2 weeks prior from Joe and we had a g Our recent experience with Joe LeBlanc at Audi Indianapolis was exceptional. My husband had purchased a Audi A4 2 weeks prior from Joe and we had a great experience. He made car buying enjoyable. Two weeks later, we went back to purchase our second vehicle from Joe, a 2018 Audi Q 5. He is very knowledgeable and professional. We highly recommend him. More
by Cecilia
Employees Worked With
Joe LeBlanc
May 25, 2017
Great sales experience and awesome SQ5 Joe was very knowledgeable about my SQ5 and was able to answer all my questions during my initial review of cars. The day purchased the car, I reall Joe was very knowledgeable about my SQ5 and was able to answer all my questions during my initial review of cars. The day purchased the car, I really appreciated him staying way past closing time to explain all the features of my new car and offering to follow up with any questions I may have after the sale. More
by Dennis Smith
Employees Worked With
Joe LeBlanc
January 28, 2017
Joe LeBlanc of Audi Indpls - outstanding customer service Joe helped me with my purchase of a 2015 Q5. He is very professional, customer oriented and knowledgeable about the products. I highly recommend him! Joe helped me with my purchase of a 2015 Q5. He is very professional, customer oriented and knowledgeable about the products. I highly recommend him! More
by john
Employees Worked With
Joe LeBlanc, Neil Brenner
January 17, 2017
Joe LeBlanc at Audi Indianapolis - extraordinary service Our recent experience with salesman Joe LeBlanc at Audi Indianapolis while purchasing our 2014 A8L was truly exceptional. Joe's knowledge and love of Our recent experience with salesman Joe LeBlanc at Audi Indianapolis while purchasing our 2014 A8L was truly exceptional. Joe's knowledge and love of his product is amazing and by far the best we have ever experienced in a lifetime of car buying. In addition to a very fair price, he ensured a quality delivery, putting the customer first. He has earned our loyalty and will consult him for future needs. More
by LoveOurAudi
Employees Worked With
Joe LeBlanc
November 28, 2016
Parts Department Ordered a key for my TT. Was told it would be 3-5 days. Called 2 weeks later. Put on hold so long I hung up. No feedback. Poor phone skills. Cra Ordered a key for my TT. Was told it would be 3-5 days. Called 2 weeks later. Put on hold so long I hung up. No feedback. Poor phone skills. Craig Kashuba. More
by William B Shultz
Employees Worked With
Craig Kashuba
October 19, 2016
Trouble Out of Town I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from a dealer there late Thursday afternoon. About 175 miles into an 1800 mile road trip back home, the idler pulley failed and the serpentine belt snapped about 10 miles east of Indianapolis. Since it was 10pm, I had to get some help to get the car to your dealership where I left it on your doorstep with a pleading note to help. The following morning, Andrew came to my rescue and was excellent throughout my experience. Your staff by the stroke of luck was able to overnight the part from Wisconsin, and Bryce and the Tech (I'm sorry I don't know his name), were able to get me back together on Saturday for a relatively uneventful drive back home. If your staff wasn't as professional and helpful as they were, I fear I would have been stranded there over the entire holiday weekend, or I would have had to fly back home and come back at a later time. They were outstanding. The only regret I have is that your dealership is too far from where I live to be my go to for your valuable service. However, if I ever find myself in Indianapolis; Audi Indianapolis has a lifelong customer. Thank you again, and please express my appreciate to your staff. UPDATE: 10/06/2016 Additional extenuating circumstances led to my reaching out to the General Manager of Audi Indianapolis for some help with a particular issue. The dealership certainly had no obligation to help me, but Rod Ingalls was absolutely gracious and understanding and helped me as much as I could ask for. Thank you Audi Indianapolis and as I have mentioned, I will be a loyal customer for life. More
by jknight515
Employees Worked With
Rod Ingalls, Andrew, Bryce, Unknown Tech
September 21, 2016
Trustworthy We just purchased a clean certified Audi for my Daughter as a College graduation present. The people were excellent to work with and showed us kindne We just purchased a clean certified Audi for my Daughter as a College graduation present. The people were excellent to work with and showed us kindness and respect. I highly recommend Audi Indianapolis and the General Manager, Rod Ingalls, was very pleasant and helpful More
by VPatel
Employees Worked With
Neil, Rod
June 08, 2016
Great experience I have purchased 2 cars from Tom Wood Audi and have had a positive experience both times. Our first vehicle was a Q5 and we recently purchased a Q7 fr I have purchased 2 cars from Tom Wood Audi and have had a positive experience both times. Our first vehicle was a Q5 and we recently purchased a Q7 from Joe LeBlanc and things have gone smooth in both instances. I would recommend this dealership to anyone looking at purchasing an Audi. More
by nopass
Employees Worked With
Joe LeBlanc
